A friend of mine also had his launch XBox 360 scratch two disks...since the day the second one got toasted, he has let it sit there like a brick and never looked back to risking using it. For all I know, he's tossed it by now.

Its not a moron problem. It really does happen to people. Whatever happened to pride in quality? I hope this lawsuit is successful, maybe MS will take a better stance on being a responsible corporate citizen in the future (not likely, but then again, you never know...Hell might actually freeze over).

Good motives, but in terms of the current situation, bad move.

If you have an Xbox 360 Console that has scratched your discs and you would like more information about the proposed class action lawsuit filed, please visit the Plaintiff’s attorneys’ website at www.Xbox360Litigation.com.

In the lawsuit, the Plaintiff is asking the Court to certify a nationwide class and create a fund for all individuals that have had discs damaged by an Xbox 360. The Plaintiff has alleged that the total minimum amount of damages incurred by all of the individuals combined is at least $5,000,000.00. To be clear, the Plaintiff is not alleging that he or any individual member of the class is entitled to that amount of money. The sum recovered by individual class members will be significantly less than the total damages incurred by the proposed class as a whole.

Plaintiff's lawyers in the case: THKO @ 877-525-4100 www.accidentinjured.com

So this guy put over $5,000,000 worth of disks in this thing before he figured out something was seriously wrong?

I think the scratched disc issue is indicative of how poorly the Xbox 360 was conceived, designed, and brought to market. No other disc system I have ever owned, including laptops, cd players, and other consoles (including the original Xbox), is affected in anyway by movement while in operation. By encountering many similar products, I assumed that the 360 would do the same. I ruined a $60 disc so I could show my mom how cool it was that the green lights indicating which controllers are activated reorient themselves when the system is horizontal or vertical, a feature that seems to be asking me to reorient the damn thing while I'm playing it. It turns out the small cushion that prevents the laser from grinding your disc into a useless piece of plastic costs a couple of cents and is almost universal. Microsoft should replace discs scratched by its poor design even if they are the blatant fault of the consumer that happens to have put the good faith in Microsoft to manufacture a product up to industry standards.

Uhh, doesn't everything that takes in discs end up with scratches over time. A CD-drive, a Playstation, an X-Box, a DVD Player, Gamecube, Wii...

Yeah, I mean you can get it repaired easily if it bothers you so much. As long as it doesn't effect the game, I'm fine with scratches on my discs.

If the console scratches your discs, the manufacturer should replace them.

@ DoggySpew

"But I do have taken precaution. I now make sure NOTHING destabilises my X360."

So you have in encased in shock absorbing foam?

You guys who are having disk scratching errors are obviously running the console with the parental controls engaged. That is how they prevent you from playing M rated games. /sarcasm

But honostly, this is an error that should be fixed. I don't know if a lawsuit is what should happen, but it does need fixed.

MS is being cheap and reusing parts in their production lines while they might not be using used parts like it the recerts they are reusing a lot of bad old designs.

I pray MS is goign to update all the drive units with the new CPUs.......

@Stairmaster401
"Wasn’t the scratching issue limited to a handful of early generation 360s that– big surprised– were poorly manufactured? I seem to remember reading that, and also that they were (or did?) switching out the drives in the newer models so the problem was essentially solved."

despite claims on numerous sites that all 360s manufactured after nov. 2006 have the 3rd drive in, a console that I bought in april (which had a production date in february) still had the first drive, and it was still scratching discs! I took it back and got a different one which also had a similar production date (feb this year) and also didn't have the third drive (BenQ) but luckily it did have the 2nd drive model so it's not scratching discs but is still as noisy as hell (though i think it is a bit less noisy than the original)!

My xbox scratching my discs (when it's horizontal and when nothing has touched it or gone near it before anyone comments) has cost me hundreds of pounds so far (my new one-with the 2nd gen. disc drive-doesn't seem to do it so hopefully it won't happen again). The red rings of death has so far cost me nothing and when it does happen will still cost me nothing.

Microsoft has admitted to the red-ring of death problem finally, they still are in denial about the de-stablising drive problem (which means they refuse to cover the costs of the discs) so I definately can see the point in this class-action.

Sure, the red rings are a bigger problem, but at least now if we get them it's a free repair and the new 65nm processors are on the way and will hopefully solve the problem. Even more hopefully, anyone who's console gets submitted for red ring repair will get a free upgrade to the new processors. However for as long as the 360 has been out there's been nothing done to remedy the drive scratching discs. Modders quickly came up with a solution, why can't the console's manufacturer? The 360 is obviously designed to stand upright, but if you do that and even slightly bump the console or the surface it's on top of, the disc has a good chance of scratching and after paying $60 for a game that's not something you want to happen. PS3 has no problem, PS2 had no problem, why does the 360? This needs to be fixed also, hopefully this lawsuit will get a settlement and a solution placed in effect.

My 360 scratched about 5 games until I rearranged my entire entertainment system to place it horizontally. Since most ad copy for the 360 shows it vertical, I think this suit has merit - as a class action only.

So I don't really like the slant here. No red rings for me, knock wood.

Or maybe I'm just mad because the victims included Gears of War. Sigh.

Consider the fun editorial cartoonists could have had if his name was Jorge Bowser instead of 'Brouwer'. Bowser VS. Microsoft would have been a wonderful trove of material.

I hope Microsoft do something about this situation before things could get any worst.

The disc scratching thing happened with my friends PS2 GH2 disc. And his 360 Oblivion disc, and I think it's slightly scratching his KOTOR (1 or 2) disc.

Some disk drives actually can scratch disks without moving them Zen. You assume too much.

He should have waited until his 360 got the red ring and just bundled it in with that class-action suit.

Yeah, go for the damage that is usually caused by an idiot moving or banging the 360 while it's running in response to them at least fessing up and trying to do the right thing with the warranty and repair changes....great way to look like an ass. :)

wow... well... it's a start... it just takes one person to get the ball rolling.

great! not exactly the scratched disc problem but I turn on my xbox this morning to try out Bomberman Live on XBLA and the drive was making an unpleasant noise. I tried a few of my games and none will read. That makes 3 Xbox's in 3 months... good record microsoft and every single one a drive problem! I don't smoke, it's placed horizontal and away from where it can be knocked or moved, and it only get's about ten hours usage a week at the most.

Just so you know, DVDs can be "resurfaced" for about 5$ at you local game store. I had a massive scratch on a 360 game causing it to freeze everytime but now it's working like a charm... You can also use Brasso to remove small scratches on a DVDs or on your ipod... Having a 360 I invested in my own resurfacing machine!

I had camped out overnight at the local game store to be one of the first to own the Xbox 360’s. I had loved the original Xbox so much and could not wait to get my hands on the new one. Morning came and those of us who had braved the cold night were rewarded with the knowledge that an individual had stolen the shipment of Xbox 360’s headed to that store. I went home empty handed and had to wait two weeks till his next shipment came in. After enjoying the 360 briefly, I had to send it in for repairs due to the ring of death. They had sent me another 360 in about three weeks. This one lasted longer until I had to send that one in for repairs due to the machine freezing up my games and eject tray not working. Three weeks later, I tracked the UPS guy down and met with him to get my package. I was excited to get back to my gaming. When I got home I plugged it in and to my surprise, no video. Did the whole thing with tech support. They had advised me they would be sending me a shipping box. When the video would work, I would play a game and fell victim to two ruined discs with heavy circular scratches. Talked to customer service again. They refused to do anything to help with my damaged discs in which their machine was responsible for ruining. A week after calling I still had not received my shipping box. Called customer service and they advised me that it had not been sent out. They will send it out immediately and it will be another week for me to get the shipping box. Thank you Microsoft!

Wow, just wow... Microsoft pisses me off yet again, fucked up **Several** of my game discs, without the slightest movement to my xbox360 (and its perfectly level to boot). my count is oblivion, KoTOR2, and a couple other games of friends of mine completely unreadable, except KoTOR gets up to loading a game them says disc is damaged... /sigh FFS microsoft fix your shit, and quit being cheap assholes

Just got off the phone with a supervisor at M$ Cust Dis-service. My 360 started scratching my Assassins Creed and COD4 a few days ago. I was told I'm out of warranty, so I have to pay. A polite little F You from M$!:(

This is what a scratched "damaged" 360 game disk looks like when used as normal stand up or laying down:

http://www.i-mockery.com/shorts/xbox360-owners/scratches.jpg

Only after 1 month use, not normal ware and tear you dopes.

I still have original Playstations games that don't look nowhere near this from 10 years ago.

**Dave - find out about the lawsuit and join the croud**