[...] unknown wrote an interesting post today onHere’s a quick excerptProsecutors say he claimed to be a cop and threatened to arrest a Target store manager who refused to refund his money for a defective computer game. As reported by the Modesto Bee, a September trial resulted in a hung jury; … [...]

Lol...

Wait, is it the Cars, movie or video game? my work filter won't let me get to the link.

Sather’s attorney called it “a customer service situation that went awry.”

He then continued, under his breath "...due to my client being a dumbass."


And no, it's not illegal to refuse the refund. Most stores that sell PC games have a strict policy of not refunding them, but rather exchanging them. This keeps people from buying games, copying them, and then taking them back to the store.
And I agree with E. Zachary Knight, this would piss me off even if he was a real cop.

Target (and Wal-Mart, etc) have a policy in place to not allow full cash refunds of movies, games or music. this is in part to prevent piracy (i buy a game, go home, burn it, return it for money. yay, free games).

what these stores should do is advertise this fact more readily, but other than that they're not wrong.

wtf lol this is just silly :p .

@Overcast

I agree with you that it was probably his computers not having the correct requirements to run the games. Funny how the specs for his computers are never mentioned.

Add: The remedy does not always include a full refund.

I think what this guy did was completely wrong and he should be punished in some manner. Impersonating an officer should never be allowed, and I doubt the manager or the other clerks deserved the treatment.

Despite Walmart's policy a manager can override it and give you the money back. This has happened to me twice in at least 4 years time of buying moves and games there. I have had some really strange cases at Wal-Mart. My first copy of GTA: Vice City had no game inside. I had to go all the way back and get another one. The game had been sealed and everything, just empty. I opened the other one there in front of them. No worries there. However, sometimes you cannot get a replacement disc to swap out. There was no copy of one movie I had bought but was ruined by another customer and repackaged for sale. They gave me the money back no problem. This was the local store.

Once in Charlotte I had bought some Stephen King box set that was missing the worst movies in the package. It seriously had all the good ones accounted for, but was missing "Kujo" and others. So my wife and I had to drive back to Charlotte and by then I was not keen to getting it replaced. The quality of the discs inside was horrible. I could have printed different labels. The packaging was in shambles once you opened the plastic and it just not worth the money. They had other copies exactly as poor shape as this and I demanded my money back on those grounds. The manager balked and I told him he could not sell me such horrible merchandise that was deceptively not what you were led to believe it was. This was not a cheap $20 box set, but more than $45+.

After nearly ten minutes of arguing, him telling me the DMCA made it illegal to sell since it could have been copied and me refuting that the issue had anything to do with the DMCA and instead POS quality packaging, discs, potentially missing items, and false advertising I had the money back and he was left with his crap back in his hand.

The only time Wal-Mart has ever denied a return on an item that they had a policy on was some karaoke discs I bought. I had bought an Apex 3 disc machine that said it played karaoke discs. No mention of whether it did CD+G or DVD based discs. The clerk wasn't sure and I got a couple of discs to test it. It was my fault to not have done more research on videohelp.com on the model or read the manual THEN opened the discs. The model only played DVD karaoke discs it seemed. They offered to take the DVD back without question but not the software. So, in reality I would have been better off had I taken that offer. The DVD player lasted far less than a year and taught me a lot about discs. If you don't know if it will run on the machine, do the research. Come back and if it's still there buy it. If you don't find it again, an Internet purchase will likely be just as cost effective.

Prehaps if the bastards did refunds for "bad" games there would not have been a issue....

This guy tried to turn a civil dispute into a criminal dispute. Not the best thing to do when (1) you are not actually a cop, and (2) you threaten to arrest the manager.

If this was about not being able to return defetive software than I would be on his side no matter what threats he made(other than to the health of someone)

BUT this is a case about pretending to be a police officer and acting in a way that would have been abusive of power for a real police officer...

The guy got lucky that someone on the jury hates target or software return policies enough to ignore his clear guilt in this instance....

shady8x
true we have enough bad cops we dont need fake dumb ones, still I would liek the system to move back to keeping a consumer list and black listing thos that go over the store limit than the woefully one sided retarded you bought it you broke it menteailty..