Harvard Biz Review Looks at WoW Leadership Model

Harvard Biz Review Looks at WoW Leadership Model

May 6, 2008
So your family thinks that you'll never amount to anything because you sit around in your bathrobe all day managing your World of Warcraft guild.

Maybe. Maybe not.

According to an article in the Harvard Business Review, you could be modeling the coming wave in leadership styles. The lengthy, multi-page piece is definitely worth a read, but here are a few snippets to whet your appetite - and maybe help keep the family off your back:
A lot of work will be done by global teams... that are assembled for a single project and then disbanded. Collaboration within these geographically diverse groups will, by necessity, occur mainly through digital rather than face-to-face interaction.

What on earth will leadership look like in such a world [?] ...the answers may be found among... Eve Online, EverQuest, and World of Warcraft. Despite their fantasy settings, these online play worlds... in many ways resemble the coming environment we have described and thus open a window onto the future of real-world business leadership.

True, leading 25 guild members in a six-hour raid on Illidan the Betrayer’s temple fortress is hardly the same as running a complex global organization... [but] don’t dismiss online games as mere play. The best ones differ from traditional video games as much as universities do from one-room schoolhouses...

Comments

I wonder how many people in the business world shout "LEROY JENKINS" before sabotaging a project?
Any online game with an auction/sale system has an active economy with laws of supply and demand, which as I gather most businesses adhere to.
The entire subject matter is a good read. I've seen a few of these crop up, over the last decade. More and more, it seems like a good training tool, but can not be effectively translated to the classroom.

Being a graduate with a BS in Management, I see alot of parallels between MMO guilds and real-life business organizations.
[...] wrote an interesting post today onHere’s a quick excerptSo your family thinks that you’ll never amount to anything because you sit around in your bathrobe all day managing your World of Warcraft guild. Maybe. Maybe not. According to an article in the Harvard Business Review, you could be modeling the coming wave in leadership styles. The lengthy, multi-page piece is definitely worth a read, but here are a few snippets to whet your appetite - and maybe help keep the family off your back: A lot of work will be done by global teams… that are assembled for a single project and then disbanded.(GP: sounds like a raid, no?) Collaboration within these geographically diverse groups will, by necessity, occur mainly through digital rather than face-to-face interaction. What on earth will leadership look like in such a world—a world whose features have already begun to transform business? Suspend your skepticism for a moment when we say that the answers may be found among the exploding space stations, grotesque monsters, […] [...]
That Gamezone comment bot is getting really annoying.

I've been in an online guild for a little over 10 years now, and leading it for the last 3. I'm a senior Finance guy in my day job, and I reckon the guild takes more skill juggling people and personalities than my office team.

It's definitely a great skillset to pick up.
Related: Gary Larson's "hopeful parents" cartoon. (Google "far side" "hopeful parents".)
Heh.
I knew my obsession with gaming groups would pay off someday.
Really, I surprised that it would take so long for people to draw the parallels; The actual activities that people are taking part in are vastly different, but you have to do a LOT of working with people and managing conflicts.
[...] like being a game-master in a pen & paper rpg can do wonders for your creative mind this is not exactly a revelation for many of us. Hone your leadership skills in a virtual world then take it tostreet. read more | diggstory [...]
I definitely get this, unfortunately society in general doesn't seem to get it, not even people involved in gaming get it really.

I learned alot about leadership and managing people while playing and running a MUD, and now in WoW.. but, unlike being the captain of a casual sports team or a member of a real life club, mentioning this to a potential employer only gets me funny looks.
[...] GamePolitics wrote an interesting post today onHere’s a quick excerptSo your family thinks that you’ll never amount to anything because you sit around in your bathrobe all day managing your World of Warcraft guild. Maybe. Maybe not. According to an article in the Harvard Business Review, you could be modeling the coming wave in leadership styles. The lengthy, multi-page piece is definitely worth a read, but here are a few snippets to whet your appetite - and maybe help keep the family off your back: A lot of work will be done by global teams… that are assembled for a single project and then disbanded. Collaboration within these geographically diverse groups will, by necessity, occur mainly through digital rather than face-to-face interaction. What on earth will leadership look like in such a world [?] …the answers may be found among… Eve Online, EverQuest, and World of Warcraft. Despite their fantasy settings, these online play worlds… in many ways resemble the coming environment we have described and […] [...]
Belgarion89,

I don't, but I do use it mockingly when someone royally f-'s up.
If you want to look at business leadership look at eve-online.

More than one player heads an alliance of a thousand+ players spread across multiple sub groups. Each sub group has different focuses and different internal structures.

If the alliance holds sovereignty in any territory there is a huge amount of work involved in keeping it. A complicated logistics chain is needed to keep Player owned Structures fueled and operational. When you add combat operations and command to that pile, its becomes a nightmare with a huge amount of burnout. It usually takes a strong personality to keep corps within the alliance from outright fighting.

Even a small industrial corp needs products from mining, research, salvaging, and moon harvesting. These can be acquired in corp, or bought at one of the major trade hubs. Its not uncommon to see corps negotiate supply contracts with other corps. Then you have to find a market to sell your products, then you have to transport them.

Huge amount of work.
@Bystander

That's called linking back or some such thing, what gamezone is doing. I've used it to link back to articles on GamePolitics as well.
I definitely agree with this. When I was a junior in high school, I help run a Mechwarrior 4 clan. Setting up schedules for matches, scheduling practices, coming up with strategies, and learning how to deal diplomatically with issues that come up when leading a group of different people. It is definitely valuable and I learned a lot about leading a team and working with people.
The gamers of today will become the leaders of tomorrow. Quite a scary thought for some people.
I used to organise 6-man group raids in an MMORPG called Anarchy Online and I have to say it's a lot harder than leading people in my normal job. For one, people often show there worst online, especially if they don't know you in-game. In real-life they usually are the opposite.
@Vacavriach
Ignorant people, good thing we will be leading them or they would be bible thumping and fear mongering their way right into passing traffic.
[...] [Via GamePolitics] [...]

GamePolitics ShoutBox

Posted 11/07/09 at 04:27pm
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ZippyDSMlee: replaced :P
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ZippyDSMlee: beemoh:hey its like 60GB porn,400GB anime 100GB games and crap I have took from all my DVDs, I hate waiting on dvds to install stuff..... oh and 40GB of my porn was in the found.000 folder...mostly corrupted.... least I got names of wut needs to be repa
Posted 11/07/09 at 04:18pm
beemoh: @Zip: ...and you'd have to spend all that time re-downloading that porn?
Posted 11/07/09 at 03:34pm
ZippyDSMlee: ggrrrrr......vista lost one of my hard drives and I had a heart attack thinking I lost 1TB of data....
Posted 11/07/09 at 10:58am
JDKJ: Which could be explained by both (a) and (b).
Posted 11/07/09 at 10:56am
Austin_Lewis: JDKJ: You forgot C) the fact that, for some reason, every time he did something that would suggest he shouldn't be in the military, let alone an officer, higher ups ignored it or let it slide.
Posted 11/07/09 at 10:51am
JDKJ: Part of the problem is, I believe, that (a) the Army had a lot of time and money already invested in him and which they were unwilling to simply write-off and (b) an increasing need for the type of skills and services he provided.
Posted 11/07/09 at 10:48am
JDKJ: And that even if he was begging not to get cut loose, he was apparently a real good candidate for being cut loose, anyway.
Posted 11/07/09 at 10:11am
JDKJ: @chada: And while Kennedy once noted that there's usually more than enough blame for everyone to get a slice, the possibility that the Army was unwilling to cut loose someone who was asking to get cut loose could be a factor.
Posted 11/07/09 at 10:07am
ZippyDSMlee: *noms on his feet*..nomnomnomnom*droooll* ...wuuutttttt uuu looking at?
Posted 11/07/09 at 10:05am
JDKJ: I'm no psychologist, but I'm told that crazy people have a tendency to do crazy things.
Posted 11/07/09 at 10:03am
chadachada321: Whoops, was out of the convo for awhile. I do wonder what type of ammo he used etc, but the real issue is WHY he did it, not HOW
Posted 11/07/09 at 09:56am
JDKJ: But if it turns out that they actually did, they'll have Hell to pay.
Posted 11/07/09 at 09:45am
JDKJ: And I'd tend to rule out the possibilty of FN Herstal supplying restricted ammunition to someone merely because they're ordering it from a military base.
Posted 11/07/09 at 09:37am
JDKJ: I know you don't leave your gated community and get around much in dark alleys, so you may be surprised to learn that there's this thing called "the black market" where, if you've got enough money, ain't too much of anything which can't be bought.
Posted 11/07/09 at 09:36am
Austin_Lewis: Or, maybe he or someone else at the base ordered the SS190 from FN Herstal.
Posted 11/07/09 at 09:32am
Austin_Lewis: the hands of private owners. They run about 300 dollars minimum for a box of 50, and boxes of AP 5.7 are extremely scarce, mainly residing in the hands of Class III stores or individuals who for one reason or another got a demo box of it.
Posted 11/07/09 at 09:30am
Austin_Lewis: There are other firearms that fire the 5.7. However, I too would like to know where he got the ammo and what kind was used. Maybe Hasan, planning not to live through this, went out and bought one the boxes of SS190 that are floating around in
Posted 11/07/09 at 08:44am
JDKJ: And it isn't yet clear what type of ammunition Hasan used. It's strange that he purchased a gun but didn't purchase ammunition for it at the same place and time. Especially because the calibre required is peculiar to the actual gun.
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