Uh, I'd like to pay my property tax, sign up for trash collection and could the police department do something about that Orc who lives around the corner?
Well, it's not quite like that, but the City of Decatur, Georgia is evaluating the use of a virtual world interface to "encourage community networking, improve civic engagement, and promote economic development."
The project even has a name: Virtual Decatur.
A website devoted to Virtual Decatur references Second Life and World of Warcraft, although not necessarily as models. From the site:
Virtual Decatur will provide an environment in which residents, businesses, institutions and visitors can interact and connect... it is it is imperative that the project go beyond the features of traditional virtual environments. The overarching purpose of this project is to allow users to interact with the City in new and innovative ways that are not possible in the real world.
Possible features of the proposed Virtual Decatur might include:
• Opportunities to gather citizen input on policies, topics of interest, city services, and happenings
• A Virtual City Hall Tour with multimedia capabilities.
• Opportunities to earn coupons for use in real stores/retail establishments.
• Streaming video of public meetings, ideally with a chat room feature that allows viewers to comment.
• Access to visitors information (store hours, directions, weather, etc.)
A Request for Information (RFI) is available for download, with proposals due by February 13th. Among other requirements, the city expects Virtual Decatur to be "avatar-based" as well as "fun and intuitive."