Stung By Gamer Backlash, EA Releases DRM Fix

April 1, 2009 -

Last year's angry consumer backlash over Spore's intrusive DRM apparently convinced the suits at Electronic Arts that they had made a mess of things.

Edge Online reports that the publisher is now offering a software tool which can be used by PC gamers to remove authorization limits. This will allow computer games to be re-installed or moved to other PCs without limitation.

In addition to the bad press, the Spore DRM situation spawned at least one class action lawsuit against EA.

Download EA's De-authorization Management Tool (DMT) here.


Comments

Re: Stung By Gamer Backlash, EA Releases DRM Fix

I have a pirated Mass Effect...

 

I do not bothered to check on Spore at all...

 

You are wondering: HOW YOU A GAME DEVELOPER IS EVILY USING PIRATED SOFTWARE?

 

Well, the original version that I borrowed from my roomate wrecked my computer...

The money that I had to buy Mass Effect, went to fix my computer, and since I wanted to play Mass Effect anyway I took that borrowed CD, installed it and cracked...

 

Oh, and the owner did that too, because he could not play the original copy (because SecuROM does not worked on his computer and refused to let him fire-up the game)

 

Since at the end, altough it has a great story, the game is not worth the trouble of running it, I decided that I would NEVER buy a EA game again, and I am faithfully doing so...

 

Btw: I am not a guy that has thousands of pirated games, I do buy original games, sometimes without even checking the demo if I trust the developer, I own Orange Box, World of Goo, Rollercoaster, Jedi Academy (that one I bought on launch and without checking a demo first, and I love that game, I wish that they made a sequel, not a half-assed sequel not avaible on PC like Force Unleashed) and several others... But as you noticed, none of those games came from EA...

 

Seriously, EA need to wake up, and Ubisoft need to wake up too, I have several of their games, but in the last years they started to decline in quality FAST and I am getting toward not buying their games too if they continue that trend (seriously, Assassins Creed, the new Prince of Persia and all rainbow six after they removed the planning stage has bad gameplay, in fact all Prince of Persia after Sands of Time are subpar with Sands of Time itself) and even lose interest (I will get their demos and borrowed and pirated copies to see if the game is worth buying, diffrently from EA where I do not get even pirated copies anymore because I will never get the original anyway...)

 

And seriously, I know a guy that has spore, and regrets it, plainly because SecuROM only allow he to play spore when he removes one of his two videocards of his notebook, something that obviously is not easy to do... After he get bored he has to install the other videocard back...

 

criadordejogos.wordpress.com

--- MaurĂ­cio Gomes twitter.com/agfgames

Re: Stung By Gamer Backlash, EA Releases DRM Fix

Huh. Apparently Spore has been on Steam since December.

I did not know that.
---
I'm not under the affluence of incohol as some thinkle peep I am. I'm not half as thunk as you might drink. I fool so feelish I don't know who is me, and the drunker I stand here, the longer I get.


---
I'm not under the affluence of incohol as some thinkle peep I am. I'm not half as thunk as you might drink. I fool so feelish I don't know who is me, and the drunker I stand here, the longer I get.

Re: Stung By Gamer Backlash, EA Releases DRM Fix

I said it before I'll say it again: with the logic of EA, Ubisoft and other companies using this securom, the gaming market will cease to exist as soon as console games are pirated as much as the PC games and that day IS coming sooner or later. Bad enoug its a pain in the ass for the gamer but worse it an EPIC FAIL!!! It doesn't work and all it does is damage computers, These companies are insane trying the same approach and expecting a different result. 

In Scapegoats We Trust

"With free speech either all of it is ok or none of it is." Kyle Broflovski

Re: Stung By Gamer Backlash, EA Releases DRM Fix

This minor appeasement will not stop the shitstorm they've stirred up. Finally, the consumers are gaining ground.

I will not buy securom games. http://www.wolvenmoon.com/sharedfiles/message1.jpg and http://www.wolvenmoon.com/sharedfiles/message2.jpg

Re: Stung By Gamer Backlash, EA Releases DRM Fix

Actually, this has been around for at least two months I know. I ran across it last time I felt like playing Spore.

Re: Stung By Gamer Backlash, EA Releases DRM Fix

You know EA, all this could've been avoided HAD YOU NOT USED SUCKUROM IN THE FIRST PLACE!!  But my comment will probably fall on deaf ears.

Re: Stung By Gamer Backlash, EA Releases DRM Fix

Too little, too late, but at least it's a step in the right direction.
---
I'm not under the affluence of incohol as some thinkle peep I am. I'm not half as thunk as you might drink. I fool so feelish I don't know who is me, and the drunker I stand here, the longer I get.


---
I'm not under the affluence of incohol as some thinkle peep I am. I'm not half as thunk as you might drink. I fool so feelish I don't know who is me, and the drunker I stand here, the longer I get.

Re: Stung By Gamer Backlash, EA Releases DRM Fix

my only problem with this is.... too little, too late, like using a bandaid for a bullethole in the head

Jesus Jack Jones Thompson loves you, so die for him instead or the other way around so he can sue your ass back to the stoneage (oooh upgrade!)

Jesus Jack Jones Thompson loves you, so kill for his amusement so we can get money for the new "People's Temple of Jesus Jack Jones Thompson"

Re: Stung By Gamer Backlash, EA Releases DRM Fix

Glad this is finally out, especially since I have both RA3 and the PC version of Mass Effect.  Though in the former's case it's redundant, as the latest patches for RA3 let you de-authorize if you want to uninstall.  Still, I and others in the ME fan community have been waiting for this for a while, so it's very welcome.

Re: Stung By Gamer Backlash, EA Releases DRM Fix

I don't understand. Aren't we pirates if we don't agree with them?

Re: Stung By Gamer Backlash, EA Releases DRM Fix

What happens if this is an April's Fool?

Re: Stung By Gamer Backlash, EA Releases DRM Fix

E.A. would have finally shot itself in the head.

| XBOX LIVE GamerTag: Harry Miste | Steam ID: Harry Miste | PSN ID: HarryMiste |

| XBOX LIVE GamerTag: Harry Miste | Steam ID: Harry Miste | PSN ID: HarryMiste |

Re: Stung By Gamer Backlash, EA Releases DRM Fix

There will be blood.

I'm an attention whore. So visit my DevaintArt and feed my ego. Feed the whore. http://keaton2008.deviantart.com/

I'm an attention whore. So visit my DevaintArt and feed my ego. Feed the whore. http://keaton2008.deviantart.com/

Re: Stung By Gamer Backlash, EA Releases DRM Fix

I'm personally more concerned about that whole SecuROM issue. Granted, I'm a console gamer, but still... having a game that installs what is pretty much spyware is concerning.

Then there's still that whole 5 install limit...

--- I do more than just play games. I draw, too: http://www.silvermelee.deviantart.com

--- I do more than just play games. I draw, too: http://www.silvermelee.deviantart.com

Re: Stung By Gamer Backlash, EA Releases DRM Fix

Um....

I really think this article is misleading.

Its not a DRM 'fix' at all. It simply lets users get authorisations token 'back' when they uninstall... (I actually thought this was already how things worked!).

So with me for instance, i had 2 hardware failures since january. That meant i lost 2 spore authorisation tokens that i could never get back.

I still can never get them back.

The limits are still there.

The DRM is still there.

This only works if you are actually able to DL the tool and apply it to an installation, ir does nothing to help people like me :S. The DRM still locks me out whilst pirates are happily playing.

Re: Stung By Gamer Backlash, EA Releases DRM Fix

This is exactly the same thing as when they upped the limit from 3 to 5. We all remember what the EA exec said:

"We assumed our customers understood that privacy was a problem."

Granted this removes the whole "People don't install on more than 5 computers" stupidity that doesn't take into account people upgrading computers. But still it still misses the point entirely and won't do a thing about the class action. If SecuROM still destroys somebody's computer they're still going to sue EA.

Plus it still ignores the fact that SecuROM DOESN'T WORK. EA is acting like SecuROM actually worked, it doesn't.

Let me put this is terms EA can understand:

You paid MONEY to use SecuROM (i assume). Well SecuROM failed, Spore was pirated, which means you lost MONEY because you paid MONEY for a project that didn't do as advertised. Then you lost more MONEY because people refused to pay MONEY for your game.

I don't understand it, why would companies continue to employ a product (SecuROM) that has failed over and over and over again. That's like continuously buying a Ford Pinto.

Re: Stung By Gamer Backlash, EA Releases DRM Fix


Hard limits don't work, they need to check for install abuse at more than  10 a week and 30 a month.

 

But DRM is unfocused and sides with error more than the consumer...

 


Gore,Violence,Sexauilty,Fear,Emotion these are but modes of transportation of story and thought, to take them from society you create a society of children and nannys, since adults are not required.


http://zippydsmlee.wordpress.com


Copyright infringement is nothing more than civil disobedience to a bad set of laws. Let's renegotiate them.

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Re: Stung By Gamer Backlash, EA Releases DRM Fix

Its just superficial. The DRM is still there. The game still has an authorization limit. This tool just decrements that limit by one after you install the game.

All this does is end the calls to EA asking for an authorization back. I wonder how well it works.

E. Zachary Knight
Oklahoma City Chapter of the ECA
http://www.theeca.com/chapters_oklahoma

Re: Stung By Gamer Backlash, EA Releases DRM Fix

But will it remove DRM off the computer? No? So they're still ignoring the people that complain DRM ruins their computer?

Re: Stung By Gamer Backlash, EA Releases DRM Fix

Most likely because that's more SecuROMs fault than EAs, sure EA included the program, but SecuROM as a company made sure that it's almost impossible to remove without lots of effort.
EA probably doesn't even know how to remove it, even if they wanted to supply the public with a tool to do so.

If anything EA should be demanding a proper uninstall tool from them (or the gamers could, but I doubt they'd listen. If their source of income did, they just might) and in fact should have included it on the original disc in the first place. If I uninstall a game, I'd like to think that it actually removes everything it installed in the first place.
(well excluding directX, PC don't work without it anymore since Windows 98.)

Re: Stung By Gamer Backlash, EA Releases DRM Fix

Most likely because that's more SecuROMs fault than EAs, sure EA included the program, but SecuROM as a company made sure that it's almost impossible to remove without lots of effort.
EA probably doesn't even know how to remove it, even if they wanted to supply the public with a tool to do so.

Sure they can.  They dragged one out of Sony to assuage TS2 BonVoyage players in late 2007 - used it myself to completely remove Securom*.  The removal tool was game specifiic, however, at least that's what we were told, and Securom removal tools were not issued for any of the subsequent additions to the game.  It was also useless for those who'd uninstalled the game already and weren't about to reinstall it just to remove what caused them problems in the first place (the game had to be installed to use the removal utility, that is).  And there were those whose drives were rendered non-functional so the whole thing was pointless for them, they relied on third (fourth?) party removal methods dug out of the interwebs.  Or reformatted their drives to get rid of Securom and get drive function back.  If they hadn't gone and replaced the drives that didn't work since they thought they were broken. Or incurred technician costs to determine what was wrong, and THEN shell out to replace the drive, since techs either don't know about Securom's effects or are just upselling... Lovely.

You're right, a complete uninstaller needs to be ON THE DISK.  Shouldn't have to go rooting around for it from EA or Sony/Securom.  And these revoke tools should've been in place at release - what a colossal lack of foresight.  It shouldn't have taken this long to get them at any rate.

De-auth tools that come with a EULA?!  Oy.

They're making games a chore and a hazard anymore.  Do not want.  Will not buy.

*woke up cranky*

ETA: while this tool removed Securom for TS2 BV, Securom would reinstall when the game was run again.

Re: Stung By Gamer Backlash, EA Releases DRM Fix

Why not make the DRM maker offer a proper uninstall process?

Would have saved you some face......

 


Gore,Violence,Sexauilty,Fear,Emotion these are but modes of transportation of story and thought, to take them from society you create a society of children and nannys, since adults are not required.


http://zippydsmlee.wordpress.com


Copyright infringement is nothing more than civil disobedience to a bad set of laws. Let's renegotiate them.

---

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Mattsworknameargue that it's wrong, but then please admit it's wrong on ALL Fronts07/29/2015 - 2:06am
MattsworknameTechnoGeek: It's actually NOT, but it is a method used all across the specturm. See Rush limbaugh, MSNBC, Shawn hannity, etc etc, how many compagns have been brought up to try and shut them down by going after there advertisers. It's fine if you wanna07/29/2015 - 2:05am
Mattsworknamediscussed, while not what I liked and not the methods I wanted to see used, were , in a sense, the effort of thsoe game consuming masses to hold what they felt was supposed to be there press accountable for what many of them felt was Betrayal07/29/2015 - 2:03am
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MattsworknameAndrew: Thats kind fo the issue at hand, Accountable is a matter of context. For a media group, it means accountable to its reader. to a goverment, to it's voters and tax payer, to a company, to it's share holders.07/29/2015 - 2:02am
Andrew EisenAnd again, you keep saying "accountable." What exactly does that mean? How is Gamasutra not accounting for the editorial it published?07/28/2015 - 11:47pm
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Mattsworknameanother07/28/2015 - 9:16pm
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MattsworknameBut, when you look at online media, it's completely different, with far more options, but far few ways to address issues that the consumers may have. In tv, you don't like what they show, you don't watch. But in order to see if you like something online07/28/2015 - 9:12pm
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Mattsworknameexpect to do so without someone wanting to hold you to task for it07/28/2015 - 9:00pm
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MattsworknameAndrew, Im asking as a practical question, Have gamers, as a group, ever asked for a game, or other item, to be banned. Im trying to see if theres any cases anyone else remembers cause I cant find or remember any.07/28/2015 - 8:55pm
Andrew EisenAs mentioned, Gamasutra isn't a gaming site, it's a game industry site. I don't feel it's changed its focus at all. Also, I don't get the sense that the majority of the people who took issue with that one opinion piece were regular readers anyway.07/28/2015 - 8:43pm
MattsworknameDitto kotaku, Gawker, VOX, Polygon, ETC07/28/2015 - 8:41pm
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