Numerous World of Warcraft gamers have found their accounts unexpectedly suspended, apparently through no fault of their own.
Ars Technica reports that chargebacks were filed against the accounts by PaymentOne; however, many of the WoW players affected insist that they have never used PaymentOne’s services to cover the game’s $14.99 monthy fee.
Mike Thompson of Ars Technica explains:
Chargebacks are normally used as a method of consumer protection—a last line of defense against shady retailers… Exactly why and how these chargebacks were applied to the aforementioned accounts has yet to be determined, but they’ve caused the accounts to have negative balances with Blizzard, which has led to their suspension until the issue is resolved…
Posts in the forum thread show that Blizzard is willing to discuss the unauthorized charges, but there haven’t been any definite results from pursuing this course of action yet… A quick Google search shows this isn’t the first time that allegations of fraud and unexpected charges have been leveled against the company.