DRM Company CEO Asks for Gamer Feedback

Given the recent history of consumer-unfriendly DRM fiascos surrounding Spore and other high-profile PC titles, it’s refreshing to hear from a vendor of copy protection software who is actively seeking gamer input.

While we will confess to knowing very little about a DRM product called Byteshield, we note that CEO Jan Samzelius posted in the GamePolitics/ECA forums last night:

We pride ourselves on listening to gamers and try to configure our solution accordingly… We are trying to convince game publishers and developers to put gamers first and organize everything else around it. I want to hear from everybody about what you do not like and then see if you like what our solution does.

Byteshield appears to have received positive reviews from the anti-DRM crowd at The Prism.

GP: This is certainly not an endorsement of Byteshield as I haven’t tested it myself. But as a game consumer, I’m always pleased when company execs keep gamers in mind.

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  1. Chadius says:

    *CD key at install.

    *Feel free to store a key when I try to patch my game.

    THAT’S IT.


    -Do not ping a server during a single player game unless you tell me you are getting game content.

    -No install limits.

    -No hardware disables.


    Blizzard only cares about unique CD keys during multiplayer. Honestly, just force ’em to buy a key if you detect a pirated disc. Right off the bat, no fuss no muss, in game.

  2. Wormdundee says:

    O cmon, a disk check and CD key are perfectly reasonable. A disk check can be annoying, so I’ll give you that, but no, there’s no reason to be against cd keys.

  3. ZippyDSMlee says:

    Almost every other PC game(every 2 or 4) dose not have alot or any DRM on it, thigns are changing and thats a good sign.

    Until lobbying is a hanging offense I choose anarchy! Stop supporting big media and furthering the criminalization of consumers!! http://zippydsmlee.wordpress.com/

  4. cmgonzalez says:

    Not necessarily. Look at what has happened in the music industry. After years of panic and trying to apply DRM to everything, they have loosened up and even iTunes is selling DRM-free music now.

    Give it a few more years and the games industry may calm down. Music piracy went through more than 10 years of p2p before major labels agreed to DRM-free. Game piracy is old too, but not at the levels the industry currently sees (take the Demigod example), which is sort of similar to what happened with music once more and more people figured out they could do it. (Music files obviously cost much, much less than a new game, but bear with me.)

    Already there’s healthy debate over DRM and various companies of all sizes are trying different methods. At least they seem to be past a uniform approach.

  5. DraginHikari says:

    Unfortunety that is probably an unrealistic expectation in today’s world.  Companies are more and more insecure in there own properties and making it go away it probably not possible now.   It’s a better idea to figure out how to improve the situation rather then just demanding it disappear.

  6. ZippyDSMlee says:

    Install limits are a no no instead flood control where you have heavy(5 a week 30 a month) activations is what should be looked at. Also that means its a no no lock it to one PC as well,3 "active" installs for one key should be the norm.

    Not online you need a disc(if you really must use such a cheap easily bypassed method of protection in the first place) online the online DRM kicks in and you can play without a disc.

    The DRM is part of the game,that runs with the game process only and is removed with it upon uninstall.

    It should not degrade the performance of the game or computer.

    It should not damage data or the computer.


    Until lobbying is a hanging offense I choose anarchy! Stop supporting big media and furthering the criminalization of consumers!! http://zippydsmlee.wordpress.com/

  7. jedidethfreak says:

    Extremely doubtful.  Gaming over in Asia has always been a big deal.  Piracy would not be needed over there to make a good game popular.

    Freedom of speech means the freedom to say ANYTHING, so long as it is the truth. This does not exclude anything that might hurt someone’s feelings.

  8. Anomalous says:

    Tell them to my pirated copy of Starcraft. And its popularity. Without piracy, it would never, ever become popular in Asian.

  9. Shahab says:

    This is totally correct. WE all know that games are available for download on theprivateerbay from day 1, if not day -11, so the companies surely know it themselves. This is about second sale and other secondary reasons, i.e. shareholder confidence, as stated above.

  10. Wormdundee says:

    DRM isn’t meant to stop piracy. These people are not idiots, they know it doesn’t work. It’s meant to stop customer resale to friends (or just giving it to someone else).

    That’s one of the reasons. One of the other reasons is only applicable to publically traded companies. The stockholders are almost guaranteed to not understand that DRM doesn’t work. And they want to see that the company is doing something to try and stop piracy.

    So there you go, the 2 main reasons why DRM is used. Piracy is not one of them (at least directly).

  11. sortableturnip says:

    Here’s a suggestion for them:  Get rid of DRM!  It doesn’t stop the pirates from cracking the software and it hurts legitimate customers.  Just use a cd key for online play and don’t worry about the single player.

  12. ZippyDSMlee says:

    Well its doubled layered the disc is needed for install, the disc is needed for offline play,non  activation handicaps online features of the game.

    If tis a steam,ect version its non functional until its activated and then one could ahve it update the validation of it weekly, bascily a passive key check that can be proformed through email. If it can not re validate it handicaps it to offline mode.


    I am just throwing some ideas around, I always thought the best happy balance with DRM is that you get full offline play without activation but if you want extras,updates,ect you need to have it activated. And activation needs to be more open, IE you can do it from the game or from email or from the site, you give the magic number the game spits out based on its unique ID of some kind and you can activate it offline no fuss no muss and if you have a flood system installed even offline activation will fail.

    Keygens and cracks will never be stamped out so I am not even concerned about them, you can stamp them out through patches but no publisher seems that hot and bothered to work on a game for too long anymore….


    Until lobbying is a hanging offense I choose anarchy! Stop supporting big media and furthering the criminalization of consumers!! http://zippydsmlee.wordpress.com/

  13. Roh02 says:

    I dont game on pc but Id like to see drm gone before someone has the bright idea to bring it into console gaming

  14. ZippyDSMlee says:

    How reasonable is flood control for keys? bascily more than 5 activations in a week or 30 in a month and its black lsited?


    Over 5 in a week and it merely wont let you activate more than 30 in  a month and its nuked,the key that is.

    Until lobbying is a hanging offense I choose anarchy! Stop supporting big media and furthering the criminalization of consumers!! http://zippydsmlee.wordpress.com/

  15. axiomatic says:

    I agree with most of

    DRM should be unobtrusive to the purchaser/owner of the game and ONLY annoy the potential Pirate.

    If you damage the PC operating system or hamper it in any way, you have failed.

    And enough with the screwing up of DVD burning or Blu-ray burning… what the fuck was up with that bullshit?

    Basically DRM needs to DO NO HARM. Especially to the person who paid money for the product.

  16. sqlrob says:

    * Will install and run as non-admin (e.g. no device drivers, no services, no BHO, no direct access to hardware, goes in %USERPROFILE%\games with no problems)

    * Doesn’t require network connection for single player install or use. (indirect network connection, an e-mail that has a key and can be archived for an unlimited time is acceptable if you escrow a universal unlock)

    * If the game isn’t running, it’s not running

    * Doesn’t break based on installed / running things (I’m a dev. I have plenty of stuff that can be used to break things, but that’s not what I use them for. I use Process Explorer as my task manager, so its driver is almost always resident)

    * Doesn’t use undocumented functions. Ability to run under WINE or virtualized environments a plus.

    * Disk not needed in drive is a huge plus (my only pure Windows comp is a laptop, and battery life from not using the drive and not having to carry the disks around for multiple games is useful)

  17. DarkSaber says:

    If you’d bothered to read the article beyond the headline you’d have seen this isn’t the company responsible for SecuROM.


    I LIKE the fence. I get 2 groups to laugh at then.

  18. paketep says:

    You want to listen to gamers?. Easy answer. Roll over and die (as a company), and don’t infect any software with your DRM.


    And if you could take ShittyROM with you, we would be extra grateful.

  19. LujanD says:

    The chances of DRM suddenly dropping off the map unexpectedly are pretty slim, so, I think in this instance, it’s all about picking the lesser evil. And this is what I’d like my lesser evil to include.

    1. It should uninstall with the game.

    2. It should not clash with any other software, like anti-virus.

    3. It should not have an install limit.

    4. It should not munch up processing power while installed.

    5. It should let you know if it’s being installed.

  20. koichan says:

    Well the fundamental problem is that they’re trying to do the impossible.

    Un-crackable software is just as unlikely as 100% effective security/safety/reliability.

    The main difference though is just one person cracking the software + internet = widespread piracy.
    Doesn’t matter how insane you set the security level, the same thing will happen. However, the security level *does* effect your paying customers badly, so bumping up the security level just makes it worse for them and therefore the company as well.

    All they need to be doing is just enough to stop casual piracy (mild things like CD keys) but not too much to annoy your paying customers.

  21. DarkSaber says:

    I suppose that’s one way to get some free publicity for a product you’re trying to sell.


    I LIKE the fence. I get 2 groups to laugh at then.

  22. MaskedPixelante says:

    Do I really need to reiterate my biggest problems with DRM? I hate the install limit, and I hate the fact that most DRM installs intrusive programs that actually hurt the computer, and are technically illegal to uninstall.

    —You are likely to be eaten by a Grue.

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