When more than half of what you’re manufacturing fails, that’s not a good way to win friends and influence customers.
But that appears to be the case with Microsoft’s Xbox 360. A survey of 5,000 Game Informer readers indicates that the Xbox 360 dies at a 54.2% rate, compared to 10.6% for the PlayStation 3 and 6.8% for the Wii.
Game Informer also rated MS poorly on customer service, with turnarounds on repairs taking several weeks longer than for Sony and Nintendo.
GP: While those numbers may seem shocking, I actually find them surprisingly low. I’ve had three Xbox 360s go on me; two were Red Rings failures and the third was the very common disc-read failure. So, my failure rate is… 100%.
Via: The Consumerist