Following a PlayStation 3 system software update that rendered his console unusable, and a $150 fee from the manufacturer to fix it, a Florida man has filed a class action suit against Sony Computer Entertainment America.
John Kennedy v. SCEA was filed on October 3, 2009 in the San Francisco Division of the Northern District Court of California. The plaintiff alleges that he purchased a PS3 unit on January 8, 2009 before installing the fatal update (Firmware 3.0) in September of 2009. The suit notes that while “as a general rule, Sony ‘encourages’ PS3 owners to install the latest version of system software, Sony required users to install the Firmware 3.0 update.”
Kennedy added that a Sony forum featured “many” complaints about console failures due to the Firmware, enough that Sony responded with a “Firmware 3.00 Q&A” FAQ. Also stated is the fact that Sony released a 3.01 version of the update a little over two weeks after the release of 3.0 in order to “improve system stability,” but which, according to the complaint, “not only failed to address problems introduces by Firmware 3.0, it caused new problems,” including the malfunctioning of the PS3’s Blu-Ray drive.
Courthouse News, via Gamasutra, has the full complaint in PDF form.