Ubisoft Rewards AC2 Users with Free DLC

March 26, 2010 -

Since its launch, Assassin's Creed 2 for the PC has been beset by server issues and outages so severe that Ubisoft is trying to make it up to their "patient" fans.

According to a story on Gameindustry.biz, users have gotten emails from Ubisoft offering free DLC for the game. If players bought the collector's edition, which already had the DLC, they are being offered a free downloadable game from the list of Tom Clancy's H.A.W.X, Heroes over Europe, Tom Clancy's EndWar and Prince of Persia.

The server problems apparently have been caused by hackers upset with Ubisoft's new DRM policy. According to the story:

During the attacks legitimate owners of new PC titles such as Assassin's Creed II were no longer able to play their games. However, Ubisoft claim that 95 per cent of players remained unaffected in the most recent attacks and that games using the DRM technology have not yet been cracked by pirates.

EA has instituted a similar DRM scheme with Command & Conquer 4. We'll have to see if hackers have been just as upset with them.

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Re: Ubisoft Rewards AC2 Users with Free DLC

kotaku.com/5500495/kotaku-census-2010-the-results-in-full

You know its kind of hard to take DRM complaints seriously when in a poll recently done by Kotaku 79% of the over 20,000 people the polled admitted they used an illegally downloaded game at some point.  PC gamers seem to enjoy shooting themselves in the foot.  I personally think the AC2 DRM goes too far but why should game companies listen to us when people just go on using pirated games.  To me it seems  like protesting the death penalty by going on a killing spree.  Your message is probably going to get lost in the process.

Re: Ubisoft Rewards AC2 Users with Free DLC

Steam is great because of the value it adds and it's (relative) ease of use.

eg. Community features, easy to use store, cloud features for some titles.  Offline mode = not being leashed constantly to a connection.  Typically (emphasis on typically) rapid and effective updating of products.

Yes, being plugged in to the great steam server does mean that you must have a net connection to participate, but it doesn't mean if the power goes down at Steam central you can't play your games.  Making DRM effective and inobtrusive, and giving users value that outweighs any inconvenience, is the forumula for success (not to mention having your own stable of titles that rank up there in the ongoing hierarchy of games ; ).

Ubi is just fumbling around in the dark.  Someone looked at MMO's and thought 'people don't mind being connected full time, we should try that'.  They obviously didn't look beyond the whole 'need to be online to connect to a massive MULTIPLAYER game' but hey, no plan is perfect... ; )

Re: Ubisoft Rewards AC2 Users with Free DLC

Preventing or flat out stomping out theft is a noble goal, however what Ubi is learning here is a goal can be noble as hell, but if the execution is total shit, it's just gonna backfire.

They want to in the most basic reasoning, protect their product, i know this, and i understand it. i'm sympathetic to PC developers because even if it's not the industry killing giant they want us to believe it is, it must suck like hell to see it happen. Seeing the torrents would piss me off to no end, how dare they steal my hard work.

However it's obvious that this is not the way to do it. Even as someone who has never had a problem with any DRM in his entire pc gaming career, and therefore relatively indifferent to it's use, i can't help but ask "what were you guys thinking?" because "it seemed like a good idea at the time" doesn't cover this one

Re: Ubisoft Rewards AC2 Users with Free DLC

Steam is RIGHT THERE. USE IT. I think Ubi's upper management doesn't quite know how this works. But what do they care? It's money in the pocket.

Re: Ubisoft Rewards AC2 Users with Free DLC

 Not my money, I was going to buy Splinter Cell: Conviction, but I refuse to with that DRM. I'm sure there are plenty of PC gamers who are equally pissed about this and are going to refuse to buy games from Ubisoft. I'll probably email them and explain why they're not getting my money, it's not because the PC industry is dying, but because of their incompetence.

Re: Ubisoft Rewards AC2 Users with Free DLC

I'll get it through Steam, after Steam announces that they've removed the Ubisoft DRM.

---

You KILL Vampires. You don't DATE them.

--- With the first link, the chain is forged.

Re: Ubisoft Rewards AC2 Users with Free DLC

Ugh, hackers really don't know how to do anything civil, do they?

 

"The difference between genius and stupidity is that genius has its limits." -Albert Einstein

"The difference between genius and stupidity is that genius has its limits." -Albert Einstein

Re: Ubisoft Rewards AC2 Users with Free DLC

I loved Assassin's Creed but I refuse to buy (rent) AC2 with that crap DRM. I'm a PC gamer!

"I'd far rather be happy than right any day."

Re: Ubisoft Rewards AC2 Users with Free DLC

What does being a PC gamer have to do with anything? i'm pretty sure we all know this was stupid and should not be supported regardless of gaming platform preferences.

Re: Ubisoft Rewards AC2 Users with Free DLC

It's nice how saying "we're sorry some dickheads may have prevented you from playing your game, here's some stuff to make up for it" becomes a bad thing here on GP.

Re: Ubisoft Rewards AC2 Users with Free DLC

When this whole situation could have been averted simply by listening to their customers and not including the DRM in the first place, yes this is a bad thing.

E. Zachary Knight
Oklahoma City Chapter of the ECA
http://www.theeca.com/chapters_oklahoma

Re: Ubisoft Rewards AC2 Users with Free DLC

Real MC here (BAD BRO!).

I do wonder though, would it be Blizzard's fault if an attack struck their servers down, in retaliation for a nerf of Shaman?

Re: Ubisoft Rewards AC2 Users with Free DLC

While you are absolutely correct, and I won't argue the point on that basis, I must ask what people should do to protect their work.

---

You KILL Vampires. You don't DATE them.

--- With the first link, the chain is forged.

Re: Ubisoft Rewards AC2 Users with Free DLC

For a perfect answer on that question, read my reply to the original statement.

There is no doubt that what Valve does acheives the end 'desired' goal of DRM for every company, preventing pricay and OF COURSE used game sales. Valve's steam service, which is pretty much their DRM, has seen a 200% increase in membership in just this year. Clearly Valve is doing SOMETHING right. Especially since in the early days of Valve I refused to buy Half Life games as Steam absolutely required internet to play it which made things tough on me. Now Steam has an offline mode and so much other support.

Re: Ubisoft Rewards AC2 Users with Free DLC

Steam is definitely a step in the right direction, but you can't validate a third-party game box sale through Steam to use Steam as the sole DRM, as far as I know.  I know it doesn't work with every game they offer, at least.

Now, if every developer offered a Steam-type service that you could validate with, that would be fine by me, but some people would have a problem with that, too.

---

You KILL Vampires. You don't DATE them.

--- With the first link, the chain is forged.

Re: Ubisoft Rewards AC2 Users with Free DLC

They don't HAVE to use Steam. But Steam already exists and is a shining example of WHAT works for DRM, you would think these guys would be smart enough to shamelessly copy something successful for their own games, instead of using the earlier versions of steam that valve updated from for the simple reason that those versions DIDNT WORK FOR CUSTOMER SATISFACTION. I mean, how much more guidance do you need in making something that is good for the customer

Re: Ubisoft Rewards AC2 Users with Free DLC

What pisses me off is that Ubisoft ALREADY sells its games on Steam. Heck, you can buy Assassin's Creed 2 on Steam. But even if you do, they STILL force you to use Ubisoft's homegrown POS setup.
---
I'm not under the affluence of incohol as some thinkle peep I am. I'm not half as thunk as you might drink. I fool so feelish I don't know who is me, and the drunker I stand here, the longer I get.


---
I'm not under the affluence of incohol as some thinkle peep I am. I'm not half as thunk as you might drink. I fool so feelish I don't know who is me, and the drunker I stand here, the longer I get.

Re: Ubisoft Rewards AC2 Users with Free DLC

You can. F.E.A.R. 2, and Rogue Warrior use Steam as validation. Punch the code from the box in and either install from the disc or download.

--------------------------------------------------------------------------------------------------------------------------------- Hookers and Ice Cream aren't free. http://www.escapistmagazine.com/articles/view/comics/stolen-pixels/5137-...

--------------------------------------------------------------------------------------------------------------------------------- Hookers and Ice Cream aren't free. http://www.escapistmagazine.com/articles/view/comics/stolen-pixels/5137-...

Re: Ubisoft Rewards AC2 Users with Free DLC

But it is fairly limited to what you CAN load up on Steam. There's gotta be around 10 games that do that, and most of them are fair at best.

---You are likely to be eaten by a Grue.

---You are likely to be eaten by a Grue.

Re: Ubisoft Rewards AC2 Users with Free DLC

These recent attempts with DRM really ticks me off. It is one thing if all these attempts at DRM is a brand new thing but it's not. All these recent attempts seem to be similar to the early DRM attempts Valve did for their games. Guess what? Valve STILL uses their own form of DRM and everyone loves them, because Valve listened to their customers and changed things to be easy on the customers while still satisfying their need for DRM protection.

You would think Ubisoft, EA, etc, would at least try to blatantly copy something that is extremely successful then try to do the same thing that now successful Valve did in the past and got complaints for. Are they THAT naive to think this crap will go unprotested? Especially when there exists a far superior example/role model to live up to?

Re: Ubisoft Rewards AC2 Users with Free DLC

You must not play many MMORPGs, at least when they launch. Time and again company after company makes the same launch mistakes that have been made for the 13-odd years. I'd go into detail, but just google Funcom if you don't already know.

So clearly devs are completely unable to learn from history or past mistakes, even their own at times.

Edit: and then there's all those 3D engines out there, so many good ones to choose from, but still developers would rather spend countless manhours and loads of money building their own from scratch rather than pay a fee to use a tried and tested one that does everything their own planned one already does.

 

Saying that Jack Thompson is impotent is an insult to impotent men everywhere. They've got a whole assortment of drugs that can cure their condition; Jack, however...

Saying that Jack Thompson is impotent is an insult to impotent men everywhere. They've got a whole assortment of drugs that can cure their condition; Jack, however...

Re: Ubisoft Rewards AC2 Users with Free DLC

Let me save people the trouble of Googling for "Funcom" and filtering through a bunch of irrelevant crap: the servers just flat out didn't have enough capacity at launch, and as a result people bought the game and couldn't get in because the servers were full. Was just saying that so hard?

Anyway, there are two things about that statement I would like to address. The first is that MMOs have to plan for more of a long term thing. If they have the server capacity to handle the initial rush at launch, then once that rush dies down, they're going to be paying for a lot of server capacity and bandwidth that they aren't using. So they get enough to handle what they expect a normal crowd to be, and then hope people don't mind the jam-packed servers.

The second is that MMOs, by their very nature, need to be online and connecting to external servers, the fact that a single player game with no online or multiplayer components at all has to do this is skullfuckingly retarded.

Re: Ubisoft Rewards AC2 Users with Free DLC

"However, Ubisoft claim that... games using the DRM technology have not yet been cracked by pirates."

Bald-faced lie or does Ubisoft have its head firmly buried in the sand?

 

Andrew Eisen

Re: Ubisoft Rewards AC2 Users with Free DLC

Andrew, there's no sand involved in this case..

Jesus Jack Jones Thompson loves you, so kill for his amusement so we can get money for the new "People's Temple of Jesus Jack Jones Thompson"

Jesus Jack Jones Thompson loves you, so kill for his amusement so we can get money for the new "People's Temple of Jesus Jack Jones Thompson"

Re: Ubisoft Rewards AC2 Users with Free DLC

So, you can either get free DLC, which you'll never get to use, or you'll get a free game that you won't be allowed to play during server outages. Great, thanks Ubisoft.

---You are likely to be eaten by a Grue.

---You are likely to be eaten by a Grue.

Re: Ubisoft Rewards AC2 Users with Free DLC

If you really want to be on the gamers good side then how about DROPPING YOUR CRAPPY DRM?!

http://www.magicinkgaming.com/

 
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