NY AG Investigates Apple Store Discrimination Claims

June 7, 2010 -

New York State Attorney General Andrew Cuomo is looking into claims that several Apple stores in New York City discriminated against Asian customers trying to buy iPads prior to the system's launch in other regions outside the United States.

According to Politico, a Queens Assemblywoman tipped off the AG's Civil Rights Bureau after her constituents complained about being a asked series of unusual questions while trying to purchase multiple iPads. The inference is that Apple Store workers seemed suspicious of these purchases and - perhaps - suspected that some were being sent to China. Keep in mind that this allegedly all took place in early May before the iPad was available outside the United States. The stores where this happened were the flagship stores in Soho and on 14th Street in Manhattan.

"Our Office received complaints over the treatment of certain individuals of Asian descent at two Apple stores in New York City," said Cuomo communications director Richard Bamberger in an email to Politico.

An unnamed source familiar with Apple's policy told Politico that the company was "concerned that customers were purchasing multiple iPads for sale abroad" and had "briefly instituted a questionnaire for use in the course of iPad sales, aimed at blocking those illegal exports." But the question is did Apple broadly use this questionnaire on all customers or did the stores specifically target customers of Asian descent? The questionnaire is no longer being used, said the source.

Here's a Daily News story from last month:

Grace Meng (D-Flushing) fired off a letter to the tech giant after she was approached by a handful of disgruntled customers claiming Apple staffers denied them iPads, demanded to see their passports or asked inappropriate questions.

"One person was asked why they wanted one since their English was not so good," Meng said. "I want to get an explanation."

Meng can expect an explanation when the investigation wraps up soon. Ironically iPads are made in China. Apple is cooperating with the AG’s office and the investigation should be finished soon.

Source: Politico

Posted in

Comments

Re: NY AG Investigates Apple Store Discrimination Claims

Good work gestApple, now we see why you're currently beating Microsoft in the douche race.

Re: NY AG Investigates Apple Store Discrimination Claims

 All of Apple's garbage is made in china. What difference does it make if they want to buy what they make, before the release day? 

Let them buy the damn iphone/ipods and maybe they'll have less reason to bootleg everything.

Re: NY AG Investigates Apple Store Discrimination Claims

We reserve the right to refuse service to anyone....

 

It's no ones right to buy iPad.

Re: NY AG Investigates Apple Store Discrimination Claims

 How exactly did someone with that kind of an attitude come across an ECA site?

Re: NY AG Investigates Apple Store Discrimination Claims

It doesn't work that way.  They have a right to refuse service to anyone but they cannot legally exercise that right on the basis or race, color, religion or country of origin (among others factors which can vary depending on location).  Refusing to sell someone an iPad because they look 'Asian,' sound 'Asian,' or are from Asia is 100% illegal everywhere in the US.

my vanity is justified

my vanity is justified

Re: NY AG Investigates Apple Store Discrimination Claims

Yes, the only reason the employees started asking questions was because they had nothing better to do than to harrass a "minority". 

Re: NY AG Investigates Apple Store Discrimination Claims

 I have mixed feelings on this type of action (regardless of even application or targeting specific peoples).  On the one hand, I strongly dislike inteferance with the grey market and regional restrictions in general.  On the other hand, there is the similar issue of people who buy up large quantities in order to starve the market and resell them at marked up prices (i.e. scalpers).... I dislike to.

So profiling aside this touches on the big question of how much control should a company have in the sale of their products....

 
Forgot your password?
Username :
Password :

Shout box

You're not permitted to post shouts.
james_fudgeYou are one of us, you're a GPer, not a GGer :)10/21/2014 - 2:27pm
james_fudgeNeo_DrKefka: half of them don't know who that is, so no worries :)10/21/2014 - 2:27pm
Andrew EisenUpdate to the Paranautical Activity story. Dev leaves the studio. http://codeavarice.com/post/100592709238/mike-is-leaving-code-avarice10/21/2014 - 1:52pm
quiknkoldI'm sure you are, Andrew10/21/2014 - 1:44pm
Andrew EisenNintendo announced the Link amiibo is compatible with Hyrule Warriors. No idea how Nintendo expects anyone to give a toss if it don't tell us what it does. Then again, maybe I'm just being curmudgeonly.10/21/2014 - 1:25pm
Neo_DrKefkaSo Gamergate compared me to leftist Saul Alnsky....ME off all the people10/21/2014 - 1:16pm
IanCWell.... quite.10/21/2014 - 1:10pm
Andrew EisenWell of course. Girls don't buy figurines and guys don't buy figurines of girls. And no, the girls that buy figurines and the guys that buy figurines of girls don't count. The money belongs on the table, thank you very much!10/21/2014 - 12:43pm
IanCI have 3 of the Disney Infinity figures even though i don't have the game (Rapunzel from Tangled, and Anna & Elsa from Frozen, purely because its the only way to get figures from those two films)10/21/2014 - 12:23pm
Andrew EisenGlad you said "Pokemon." That's the first time I've seen anyone use that abbreviation.10/21/2014 - 12:14pm
MaskedPixelanteGot my demo key for ORAS, hope I get some awesome Pokemon to bring over.10/21/2014 - 12:08pm
E. Zachary KnightNot owning a WiiU helps too.10/21/2014 - 11:39am
E. Zachary KnightI have avoided Skylanders and Disney Infinity so far, so I don't see how Amiibos will get me in their grasp.10/21/2014 - 11:39am
Andrew EisenYes, GamerGate has a lot of fair-weather friends.10/21/2014 - 11:25am
Neo_DrKefkaI'm disheartened we have a group of people in Gamergate such as The Ralph Retort that is using Gamergate to prop themselves up but they are acting just like those they are fighting against. Only gaming site coming out of gamergate that worthy is TechRaptr10/21/2014 - 11:17am
Andrew EisenNot I. I'm not interested in desktop tchotchkes. Don't know what they do in Captain Toad (a game I'll actually be picking up) but I'm not impressed by what they do in Smash Bros.10/21/2014 - 11:10am
quiknkoldso in a change of subject to something much lighter, who here is getting the Amiibos? I have 4 preordered.10/21/2014 - 7:02am
TechnogeekFor a change of pace, here's a story about death threats aimed at games industry employees via Twitter that has nothing whatsoever to do with Gamergate: http://kotaku.com/indie-dev-threatens-gabe-newell-has-game-removed-from-164867886910/21/2014 - 4:38am
MechaCrashThey aren't being held accountable because *this is what GamerGate is really about.* Hatred and harassment under a thin veneer of concern for ethics; it's a rotten movement right down to the core. Related: http://tinyurl.com/o5mamgn10/21/2014 - 1:53am
james_fudgeodd why would they delete pro vita comments?10/21/2014 - 12:50am
 

Be Heard - Contact Your Politician