NY AG Investigates Apple Store Discrimination Claims

June 7, 2010 -

New York State Attorney General Andrew Cuomo is looking into claims that several Apple stores in New York City discriminated against Asian customers trying to buy iPads prior to the system's launch in other regions outside the United States.

According to Politico, a Queens Assemblywoman tipped off the AG's Civil Rights Bureau after her constituents complained about being a asked series of unusual questions while trying to purchase multiple iPads. The inference is that Apple Store workers seemed suspicious of these purchases and - perhaps - suspected that some were being sent to China. Keep in mind that this allegedly all took place in early May before the iPad was available outside the United States. The stores where this happened were the flagship stores in Soho and on 14th Street in Manhattan.

"Our Office received complaints over the treatment of certain individuals of Asian descent at two Apple stores in New York City," said Cuomo communications director Richard Bamberger in an email to Politico.

An unnamed source familiar with Apple's policy told Politico that the company was "concerned that customers were purchasing multiple iPads for sale abroad" and had "briefly instituted a questionnaire for use in the course of iPad sales, aimed at blocking those illegal exports." But the question is did Apple broadly use this questionnaire on all customers or did the stores specifically target customers of Asian descent? The questionnaire is no longer being used, said the source.

Here's a Daily News story from last month:

Grace Meng (D-Flushing) fired off a letter to the tech giant after she was approached by a handful of disgruntled customers claiming Apple staffers denied them iPads, demanded to see their passports or asked inappropriate questions.

"One person was asked why they wanted one since their English was not so good," Meng said. "I want to get an explanation."

Meng can expect an explanation when the investigation wraps up soon. Ironically iPads are made in China. Apple is cooperating with the AG’s office and the investigation should be finished soon.

Source: Politico

Posted in

Comments

Re: NY AG Investigates Apple Store Discrimination Claims

Good work gestApple, now we see why you're currently beating Microsoft in the douche race.

Re: NY AG Investigates Apple Store Discrimination Claims

 All of Apple's garbage is made in china. What difference does it make if they want to buy what they make, before the release day? 

Let them buy the damn iphone/ipods and maybe they'll have less reason to bootleg everything.

Re: NY AG Investigates Apple Store Discrimination Claims

We reserve the right to refuse service to anyone....

 

It's no ones right to buy iPad.

Re: NY AG Investigates Apple Store Discrimination Claims

 How exactly did someone with that kind of an attitude come across an ECA site?

Re: NY AG Investigates Apple Store Discrimination Claims

It doesn't work that way.  They have a right to refuse service to anyone but they cannot legally exercise that right on the basis or race, color, religion or country of origin (among others factors which can vary depending on location).  Refusing to sell someone an iPad because they look 'Asian,' sound 'Asian,' or are from Asia is 100% illegal everywhere in the US.

my vanity is justified

my vanity is justified

Re: NY AG Investigates Apple Store Discrimination Claims

Yes, the only reason the employees started asking questions was because they had nothing better to do than to harrass a "minority". 

Re: NY AG Investigates Apple Store Discrimination Claims

 I have mixed feelings on this type of action (regardless of even application or targeting specific peoples).  On the one hand, I strongly dislike inteferance with the grey market and regional restrictions in general.  On the other hand, there is the similar issue of people who buy up large quantities in order to starve the market and resell them at marked up prices (i.e. scalpers).... I dislike to.

So profiling aside this touches on the big question of how much control should a company have in the sale of their products....

 
Forgot your password?
Username :
Password :

Shout box

You're not permitted to post shouts.
MaskedPixelanteHey look, Nintendo figured out folders on the Wii U. I mean, yeah, they figured out folders on the 3DS several years ago, but these are BETTER! These... uhh... actually display the full folder name on the home screen instead of just the first letter...09/30/2014 - 9:19am
Technogeek(Yeah, it's not game related, but my brother is a car nerd and loves to bring this up whenever there's an excuse to laugh at CNN.)09/30/2014 - 8:48am
TechnogeekDid someone say "actual knowledge ruins the news"? http://jalopnik.com/how-much-can-cnn-get-wrong-about-f1-engines-physics-in-111142340509/30/2014 - 8:47am
NeenekoHeh. PoliSci tends to ruin the news. Kinda like how being a gamer tends to ruin mainstream game stories, any actual knowledge in a field highlights how poorly it is reported.09/30/2014 - 8:30am
MechaTama31Heh. I don't think you need a master's in politics to see that... ;)09/30/2014 - 7:32am
Matthew WilsonTrust me i read the same sites.I have a Master's in Applied Politics. I get to see through the spin both Left and Right that tend to be put on news stories.09/30/2014 - 1:02am
WymorenceI also have an extremely hard time in listening to people who froth at the mouth when the POTUS does something almost identical to the previous POTUS, but for some reason is subhuman for it this time around09/30/2014 - 12:43am
WymorenceThe problem is that opposing views are a good thing, but sites like Brietbart and their ilk are the exact opposite. 9/10 times they tweak the news to benefit their own views instead of just giving their own side of it.09/30/2014 - 12:41am
james_fudgeIf I were in a cult I might try and shut myself away from opposing views...09/29/2014 - 11:48pm
james_fudgeoh and Nate Silver and Politico too.09/29/2014 - 11:48pm
james_fudgeI read a lot of sites every day, Drudge, Breitbart, Huffpo, DailKOS, Red State, Fox, MSNBC, CNN and i'm not infected. Time for people to get thicker skins.09/29/2014 - 11:46pm
james_fudgeNeo_DrKefka: you do know you visited "one of those sites" when you posted that article, right?09/29/2014 - 11:44pm
E. Zachary KnightOcarina of Time done up in the Link to the Past engine? You know I would buy this day one if it were official. http://kotaku.com/fans-are-remaking-ocarina-of-time-in-2d-164059481909/29/2014 - 11:14pm
MaskedPixelantehttps://twitter.com/raymond03155046/status/516735796754522113 "We're fundraising for the group who helped our pets out in their time of need." "lol ur just doing this for the money get over your cat."09/29/2014 - 9:26pm
MechaTama31https://www.humblebundle.com/store/p/dontmove_storefront <-- This looks like it might be the most incredible dollar I'll ever spend.09/29/2014 - 9:12pm
Matthew WilsonI agree. the same for MSNBC as well. both of them can go away, but like it or not its a free market and fox news make allot of money sadly.09/29/2014 - 7:46pm
quiknkoldI'm an independent voter. Vote Blue and Red. so I dont really visit any specific news sites(Though I know FoxNews can take a flying leap off a bridge)09/29/2014 - 7:02pm
quiknkoldFactcheck.org. there you go. neither left or right. straight down the center.09/29/2014 - 7:01pm
Craig R.When a website's tinfoil isn't enough, add your own!09/29/2014 - 6:32pm
Andrew EisenWe used to have a reader who constantly posted DailyKOS articles in the Shout box. I was amazed, not so much by the amazing and horrifically disingenuous spin the site put on these articles, but that our reader would add his own spin on top of it!09/29/2014 - 6:05pm
 

Be Heard - Contact Your Politician