BFG Tech Redefines the Term 'Lifetime Warranty'

August 16, 2010 -

Gamers are very familiar with BFG Tech and their graphics cards. But some owners of their most recent ones will find that the lifetime warranty the company promised in the box when they bought their cards is no longer being honored by the company in the face of a reorganization. Now you know that when a company says "lifetime guarantee" they don't mean the life of the product - they mean the life of the company's interest in the product.

Some consumers, looking for return merchandise authorization (RMA) codes from BFG Tech to return defective merchandise, are instead receiving denial letters. These letters - short, sweet and to the point, say the following:

BFG Technologies Inc. is in the process of winding down and liquidating its business. Unfortunately, our major supplier would not support our business. As a result, we are returning your graphics card without being able to repair it. We apologize for the inconvenience.

Inconvenient indeed. Earlier this year BFG Tech announced that it was leaving the graphics card business behind, but promised to honor its warranties. Now the company is singing a different tune even while it wants to sell consumers gaming machines and power supplies. The company is also still showing off some new graphics cards on its web site. Read the fine print if you plan on buying one of those, for obvious reasons.

 

Source: HardwareCanucks

Posted in

Comments

Re: BFG Tech Redefines the Term 'Lifetime Warranty'

What did people expect? It sucks, but c'est la vie.

Re: BFG Tech Redefines the Term 'Lifetime Warranty'

People expected "lifetime" to mean "lifetime".  Are you suggesting that was not a reasonable expectation?

Re: BFG Tech Redefines the Term 'Lifetime Warranty'

Wonder what the legal implications of this are -- if they've filed for bankruptcy, that might get them out of liability for outstanding warranties.  If they haven't, they may very well be liable for breach of contract or false advertising.

Re: BFG Tech Redefines the Term 'Lifetime Warranty'

They're closing down, so there really isn't one.  If nobody's going to be picking up the tab, there's literally nobody to sue in the first place.

Think about it - if you bought a car, and that car company shut down, nobody's going to honor the warranty, since nobody will be paying on it.

---

With the first link, the chain is forged.

--- With the first link, the chain is forged.

Re: BFG Tech Redefines the Term 'Lifetime Warranty'

Don't give a life time guarantee then,give  5 year one.Or you can just upgrade the card to the next lowest/cheap[est version which may be cheaper than having it repaired...


I have a dream, break the chains of copy right oppression! http://zippydsmlee.wordpress.com/2010/05/21/cigital-disobedience/


Copyright infringement is nothing more than civil disobedience to a bad set of laws. Let's renegotiate them.

---

http://zippydsm.deviantart.com/

 
Forgot your password?
Username :
Password :

Poll

EA has shuttered Maxis (The Sims, SimCity). Should it keep the Maxis name alive?:

Shout box

You're not permitted to post shouts.
ZippyDSMleeI mean 4 main classes and maybe 3 or 4 model’s each…I’am just not seeing it….03/06/2015 - 8:28pm
ZippyDSMleeLame excuse is rather lame. Lets face it these days there there only a couple games that rely on such mechanics and it stifles player creativity to choose a body type for themselves and excludes those that wish to play as something closer to themselves.03/06/2015 - 8:17pm
Andrew EisenDoesn't matter if you play more games where the cast is the same basic character model. In this type of game, being able to easily tell which character you're looking at serves an important purpose.03/06/2015 - 7:29pm
ZippyDSMleeMechaCrash:Meh I've played more stuff that had pickups rather than set class's.03/06/2015 - 7:22pm
MechaCrashZarya's body type also has a pragmatic reason. Ever notice how in TF2, you can immediately tell who's who because they all have very different profiles? Same deal with Overwatch. If you see Zarya, you KNOW it's Zarya.03/06/2015 - 6:32pm
Adam802http://www.mercurynews.com/crime-courts/ci_27662192/leland-yee-case-judge-pushes-corruption-trial-august03/06/2015 - 6:12pm
ZippyDSMleeNearly anyway the new UT game has color at least. And wow they changed to C++ 0-o03/06/2015 - 5:43pm
ZippyDSMleeCraig R.: Same reason why UT99/04 and UT3 are diffrent, gritty is the thing to do...at least it was... nearly everyone else grew out of dark and gritty….03/06/2015 - 5:40pm
ZippyDSMleeI doubt each model of characters in COH/COV/CO,ect are kept as unique model data.03/06/2015 - 5:39pm
ZippyDSMleemodel shape.03/06/2015 - 5:38pm
ZippyDSMleeMonte:I think it’s more a part of the engine, yes its more work but you should be able to have some sort of physical collision system in place to keep arms and stuff from clipping. Outside of that the data stored is just number variables to change the m03/06/2015 - 5:38pm
Andrew EisenAt least she's smiling in one of the pics.03/06/2015 - 5:31pm
Craig R.It's like somebody took the color palette and decided that anything approaching 'bright' is unacceptable03/06/2015 - 5:30pm
Craig R.Scratching my head as to why DC shows are as dark and drab, color-wise, as the movies look to be03/06/2015 - 5:30pm
MonteIf for instance you make the character fat, you need to make sure the animation of the character moving his arms and gun around, won't result in them clipping into the character's larger stomach03/06/2015 - 5:22pm
Monte@zippy, I imagine creating customizabel, vastly different body types would add a lot more complexity. Like making sure the character's animation still looks right. It can be done, but it can get complicated03/06/2015 - 5:19pm
Andrew EisenSupergirl TV costume: http://www.ign.com/articles/2015/03/06/first-photos-of-supergirl-revealed03/06/2015 - 4:49pm
prh99I think it probably far easier to add a character than strip a feature from game engine that was baked in from the start.03/06/2015 - 4:45pm
Andrew EisenAs I've said twice already, yes, strides in one area do not absolve anyone from criticism over where else they're falling short.03/06/2015 - 3:04pm
ZippyDSMleeI know I know one thing is not the other. Still worth nagging about.I still do not see why they do not put in body sliders and elt people make thier own body types....I'd do fat/pudgy or chibi befor I do ultra generic prefect body......03/06/2015 - 2:59pm
 

Be Heard - Contact Your Politician