GOG.com's Awkward Apology

September 22, 2010 -

Good Old Games sure pulled a fast one on journalists and all of its members. While the publicity stunt - that they were shutting gog.com down because it couldn’t go on the way it was - was clever and generated a lot buzz, I wonder if there will be some ill feelings from subscribers who were saddened and scared at the prospect of losing all their games.. You can watch the awkward video the site's owners posted today.

The silver lining - if there is one here - is that when the site re-launches on Thursday it will be vastly improved, and Baldur's Gate will soon be available for sale DRM-free. That's something.


Comments

Re: GOG.com's Awkward Apology

I wish them the best. GoG is a great service. I still hope it is acquired by Amazon but otherwise it rocks!

---------------------------------------------------------------------------

"The most difficult pain a man can suffer is to have knowledge of much and power over little" - Herodotus

--------------------------------------------------------------------------- "The most difficult pain a man can suffer is to have knowledge of much and power over little" - Herodotus

you hope it is aquired by

you hope it is aquired by amazon? commercialized, hiked pricing, over populated, and eventually losing licenses faster than it'll gain'em?

 

tbh only used amazon once, and its so over commercialized i can't find anything i actually want from them, not to mention it took 6 months just to get my stuff shipped, forbid they even tell me theres a holdup without a chain of phone calls and e-mails.

tbh i'm more afraid they'd make it subscription based and allow DRM.

 

tis my experience anyways :)

Re: GOG.com's Awkward Apology

This marketing stunt was inexcusably stupid. I'm only willing to overlook it this time because the service has been excellent, and they realized that, yes, what they did was colossaly ill-advised. Yes, you can joke with your fans and have fun with them, but faking your own death is not a joke. It's just a gigantic dick move.

Re: GOG.com's Awkward Apology

There new website design is better be worth it with the stunt they pulled.

http://www.magicinkgaming.com/

Re: GOG.com's Awkward Apology

looks the same to me tbh..

Re: GOG.com's Awkward Apology

wasn't the old GoG openly referred to as "beta" anyways?

on one hand i was irked at the risk i'd lose my stuff, on the other things didn't add up to the story being right because of the beta bit and sales/newsletter info that was posted barely a day before the supposed death of the site.

Re: GOG.com's Awkward Apology

Eh, I admit I fell for it, but I have no ill will toward them.

Re: GOG.com's Awkward Apology

You know, might not have been the best way to handle this, but to be honest, Thats fine, Im not sore about it cause GOG gave me the change to get my hands on some classics that I still loved.

Any group that gave me the change to get Freespace 2 again, has my support.

Now if they could get Mechwarrior 2 and One must Fall 2097, I'd be a fan for life!

 

"My name is Lenerd Church, and you will fear my LASER FACE"

"I AM THE HYPE"

Re: GOG.com's Awkward Apology

Well, they would have needed to take the site down for massive maintenance anyway, so they may as well be theatrical about it. Now, this was the STUPIDEST way be theatrical, and it's making people face the fact that digital distribution has a lifespan, but I can't blame them for trying.

---You are likely to be eaten by a Grue.

---You are likely to be eaten by a Grue.

Re: GOG.com's Awkward Apology

I'm confused by this whole thing because I went to gog.com yesterday, when the update was there and I would have sworn (and I wish someone had a screenshot of the page, with updates, from yesterday as proof) that they DID say that, at some point, gog.com WOULD be coming back, different, but coming back.  I know they said a longer explaination would be coming on Wednesday, and that by Thursday you would have access to your games.  But I'm sure the message also said that gog.com would change and come back different, though they didn't say when.

Anyone have the screenshot with the last update from yesterday?

Nightwng2000

NW2K Software

http://www.facebook.com/nightwing2000

Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl

Nightwng2000 NW2K Software http://www.facebook.com/nightwing2000 Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl

Re: GOG.com's Awkward Apology

Re: GOG.com's Awkward Apology

Yeah, the first message, the first paragraph:

"We have recently had to give serious thought to whether we could really keep GOG.com the way it is. We've debated on it for quite some time and, unfortunately, we've decided that GOG.com simply cannot remain in its current form. "

"... keep GOG.com the way it is."  "... cannot remain in its current form."

To me, that wasn't saying they were closing and not returning but rather a change was coming.

Nightwng2000

NW2K Software

http://www.facebook.com/nightwing2000

Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl

Nightwng2000 NW2K Software http://www.facebook.com/nightwing2000 Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl

Re: GOG.com's Awkward Apology

To me it suggested a large change (not a minor one as happened) .The whole episode has put me off using GOGs removing services promised (the redownloading of games) as a marketing stunt just rubs me the wrong way. It does not matter how short the time was, or how big the hints were they still took away services to save a few pounds on marketing.

That is not to say I will never use them, but they would not be my first choice.

--
A house is not a home unless it contains food and fire for the mind as well as the body. Benjamin Franklin

--
A house is not a home unless it contains food and fire for the mind as well as the body. Benjamin Franklin

Re: GOG.com's Awkward Apology

To me, the video comes off as less of an apology and more of an admonition to users who didn't realize it was a joke.  After all, there were "plenty of hints."

Classy, guys.

 

Andrew Eisen

Re: GOG.com's Awkward Apology

Yeah, kinda dumb.  But not entirely unexpected, as I saw people in the comments section here say they thought it was a hoax.

Still -- kinda dumb.

Re: GOG.com's Awkward Apology

Yeah there were plenty of hints, like the gog.com newsletters showing up in my inbox announcing new games available on their service during this whole stunt.

Re: GOG.com's Awkward Apology

I didn't get one so I have to assume I'm not alone on that front.  But it doesn't matter, whatever you think of this stunt in the first place, making fun of those that obviously have a lot of love for the service and care deeply about it continuing is not, by my estimation, a very wise choice.  It just doesn't strike me as good business sense to patronize those that patronize you.

 

Andrew Eisen

Re: GOG.com's Awkward Apology

Oh I didn't intend for my statement to be a shot at others at all and I apologize if it came across that way.  I thought you meant you had gotten "plenty of hints" :P I remember seeing the message on gog.com on sunday then a newsletter popped into my inbox on monday advertising some games on sale.

Re: GOG.com's Awkward Apology

...
I can forgive them. Fact is, I'm not sore about this at all. :D

 
Forgot your password?
Username :
Password :

Poll

Will Target Australia sell the next GTA game upon its release?:

Shout box

You're not permitted to post shouts.
Goth_SkunkTake this with a grain of salt, but I'm hearing that in order to play Solitaire in Windows 10, you have to pay a monthly fee of $1.50.07/29/2015 - 9:28pm
Andrew EisenPHX - Yep, we linked that interview last week. http://gamepolitics.com/2015/07/24/gearbox-founder-has-nothing-praise-aliens-colonial-marines-duke-nukem-forever07/29/2015 - 8:42pm
Matthew WilsonI did a clean install, and have had no issues, it seems they got this right07/29/2015 - 7:43pm
PHX Corphttp://www.gamnesia.com/news/randy-pitchford-on-aliens-criticism-it-depends-on-what-criteria-youre-using oh look, More Randy pitchford Shooting himself in the foot again07/29/2015 - 7:43pm
Craig R.And even then, I'd say upgrade, make your backup media, and then do a clean install07/29/2015 - 7:29pm
Craig R.Personally, I'm recommending people wait 2-3 months at least before upgrading07/29/2015 - 7:29pm
Matthew Wilsonthat being said I am not normal, I took the upgrade and made a recovery drive, than did a clean install. most issues in os upgrades come from doing the upgrade. doing a fresh install fixes that.07/29/2015 - 6:58pm
Matthew Wilson@james so far hone, no major issues encountered yet. the only issue ?I have is my second wifi adaptor does not work, but I have my built in one. that issue is on netgear to fix though with new drivers07/29/2015 - 6:46pm
TechnogeekSora, the entire reason those clauses are being added everywhere is that they WERE upheld. AT&T Mobility v. Concepcion, back in 2011.07/29/2015 - 6:28pm
james_fudgeHow many crashes so far?07/29/2015 - 5:46pm
Matthew Wilsonmost likly not since windows is considered essential, so unreasonable tos wont hold up. that being said, I am using it, and its prity good.07/29/2015 - 5:11pm
Sora-ChanThe question on those is can they be held up in court. From what I can tell those kinds of clauses haven't been challenged in court yet.07/29/2015 - 4:40pm
E. Zachary KnightPapa, Of course thre is. That has now become a permanent part of the EULA boilerplate template.07/29/2015 - 12:56pm
Papa MidnightIn case anyone is interested, there is a clause written into Section 10 of Windows 10's EULA that provides for a Class Action Waiver, and restricts the user to Binding Arbitration.07/29/2015 - 11:15am
TechnogeekNo, that folder is what gets used for the upgrade process. I already had the upgrade go through on my notebook.07/29/2015 - 10:35am
Andrew EisenMatt - And AGAIN, you keep saying "accountable." What exactly does that mean? How is Gamasutra not accounting for the editorial it published? How is it not accountable to its readership (which, AGAIN, is primarily game industry folk, not gamers)?07/29/2015 - 10:10am
james_fudgeThat's the clean install, for anyone asking07/29/2015 - 9:23am
TechnogeekAlso, it's the upgrade that's available for installation now. You might need to forcibly initiate the Windows Update process before it'll start downloading, though. (If there's a C:\$Windows.~BT folder on your computer, then you're in luck.)07/29/2015 - 8:46am
TechnogeekAdmittedly there's more room to push for an advertiser boycott when you get into opinion content versus pure news, but keep in mind that reviews are opinion content as well.07/29/2015 - 8:46am
TechnogeekMatts: There's a difference between "this person regularly says extremely terrible stuff" and "I don't like the phrasing used in this one specific editorial".07/29/2015 - 8:45am
 

Be Heard - Contact Your Politician