Video Games: The Future of Business Training?

December 13, 2010 -

The future of corporate training - at least in Ontario - may very well be game-related. From small business owners to college professors, video game-based training is proving to be popular and effective. Several people involved using special business training software in Ontario are profiled in this Vancouver Sun report.

Merle Ballaigues is trying out a new video game-based training system from Burlington, Ontario-based company, E=mz2. Ballaigues is using the software with her sales team to see if it is effective. She is the North American distributor for Thomas International.

"I wanted something new and different. Online game-based training allows you to offer training anywhere at any time," she says.

She says that, so far, the game seems effective and translates into real-world knowledge that her team can use in the field. She claims that the game allows salespeople to choose when they play, and that it reaches across age barriers, allowing participants to compete against themselves and against others.

E=mz2 introduced its first training simulation, Momentium, in 2009. The company has been in the training business since 1985, but recognized that small businesses with limited budgets can't afford to spend the kind of money needed to get traditional training.

"The time and cost to bring people together, often from different parts of the country, was prohibitive," says Marguerite Zimmerman, president and chief executive of E=mz2. "I also knew from my own experience and research that they would not get a sustainable result from one event in a classroom over a couple of days."

"I found myself feeling very frustrated because I knew that what the businesses could afford would not give them the result they wanted," Ms. Zimmerman added. "Technology afforded us the capability to put together a cost-effective way of training sales reps online, providing both the theory and practical applications of the theory in situations they would likely face in real life."

Mandeep Malik, assistant professor of marketing at McMaster University's DeGroote School of Business, thinks that this new approach to training is a novel one - and one that younger team members will take a liking to. This, he says, is the future of corporate training.

"If you can simulate real-life business situations online and present them in the form of a game, you can impart best practices, enhance retention and reduce costs," Malik tells the Vancouver Sun. "These systems are becoming intelligent, students learn as they advance in the game and are exposed to planning, rehearsal, execution and review. The cost of learning face to face with customers is the cost of lost opportunity. Game-based training tools offer an effective, inexpensive alternative."

Malik uses Momentium in his classroom, to help in a particularly tough area for entrepreneurs -- sales training. Momentium uses 120 story-based episodes that Malik uses over the course of three semesters. The school offers students a cloud-based subscription model cost $25 - $30 a week. Participants sign in for 10-to 30-minute sessions three times a week.

"We use stories so there are memory hooks and the frequency moves the learning from short-term memory to long-term memory," Zimmerman says. "If I don't retain something I can't use it."

Source: Vancouver Sun


 
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ZippyDSMleehttp://gamepolitics.com/2015/01/30/pewdiepie-and-other-youtube-stars-criticize-nintendos-new-revenue-sharing-program#comment-29809502/01/2015 - 7:11pm
ZippyDSMleeASked a question, that might not be incoherant and useless.02/01/2015 - 7:11pm
Andrew Eisen"Let me sink my claws into your flesh to prove my love!"02/01/2015 - 5:49pm
Goth_SkunkAs for her hindclaws, I'm incredibly blessed: She trims those herself. It's amazing!02/01/2015 - 5:47pm
Goth_SkunkThankfully she's not scratching anywhere she isn't supposed to, but when she climbs up into my lap and kneads at my stomach or arm, I prefer dull claws to the pinpricks she had today.02/01/2015 - 5:47pm
Andrew EisenSure, sure. If she's scratching things she's not supposed to, trimming is a better solution than declawing. Hard for them to groom with no claws.02/01/2015 - 5:41pm
Goth_SkunkShe does, but those items don't do a thing to keep claws dull. In fact, they help sharpen them. Cats are going to scratch. It's instinctive. Even if they've been declawed, they'll still execute the behaviour on a surface pleasant to them.02/01/2015 - 5:36pm
Andrew EisenAn indoor cat I'm guessing. Does she not like to use scratching posts or things of that sort?02/01/2015 - 5:28pm
Goth_SkunkOff-Topic Sunday: I hate trimming my cats front claws. Not because she makes it more trouble by fidgeting, she's actually well behaved. I'm just anxious as hell that I'll trim too deep and cut into the quik. :(02/01/2015 - 5:27pm
WonderkarpMonte : Its kind of hard to ignore that commentary when companies you patron invite the commentators into their halls to "Better Themselves".02/01/2015 - 4:33pm
CultofZoidbergWhen are they going to release Brigandine Legend of Forsena on Steam, i don't trust Torrent, and a used copy is about 80 dollars02/01/2015 - 3:23pm
prh99MechaTama: I don't know his motive for asking, he could be just trying to cause trouble. If not he waited too long and in either case should just give up.02/01/2015 - 1:39pm
MonteIf you don't like someone's commentary; simply ignore them. Do not give them ANY kind of attention; even negative attention gives them traffic. If they're wrong and their opinions cant stand on their own merits, they will simply fade away into obscurity.02/01/2015 - 1:17pm
IanCBut of course no one on the GG side has been harassed. Nope. None at all. BS. Both sides are acting like children. No, I take that back, CHILDREN are better behaved.02/01/2015 - 12:25pm
MechaTama31Of course, that advice is only really useful if you are one of the harassers...02/01/2015 - 11:50am
prh99Maybe it's time to rethink your strategy if your enemy doesn't have to make stuff up.02/01/2015 - 5:01am
prh99Also if you don't like someone, harassment and scandals will only get them more attention. Zoe Quinn would probably not be as well known if not for various harassers.02/01/2015 - 5:00am
prh99Personally, I just clicked the three vertical dots the first YouTube recommended one, haven't seen one since. Too bad I can't get rid of Pewdiepie video recommendations that easily.02/01/2015 - 3:19am
prh99Just don't watch the videos, who cares what she does or doesn't do. If her audience likes it so be, if they think she's doing something she shouldn't they'll stop watching.02/01/2015 - 3:14am
WonderkarpAndrew Yoon Died http://www.gamerevolution.com/news/rip-andrew-yoon-3096901/31/2015 - 10:26pm
 

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