How to File a Net Neutrality Complaint

December 28, 2010 -

Ars Technica details how one goes about filing a complaint against a service provider under the new net neutrality rules approved by the Federal Communications Commission last week. The short answer is that for both individuals and corporate entities, filing a complaint can be an arduous task.

First, there are two kinds of complaints that can be filed: informal and formal. The FCC lets end users and "edge providers" file informal complaints through its Consumer and Government Affairs informal complaint form. Informal complaints are easier to file.

The FCC says that its Consumer Division will soon "make available resources explaining these rules and facilitating the filing of informal complaints." I hope that the process gets streamlined so that regular every-day consumers can do so without complications..

Formal complaints can be filed by anyone but costs money. A formal complaint claiming some sort of violation has a $200 filing fee attached to it. Formal complaints are also a lot more complicated - they feature a long, drawn-out process featuring "specific procedural, appearance, and docket filing rules," according to Ars. As they note, lawyers would probably involved in this process.

Complainants also "bear the burden of proving some kind of violation" in the FCC rules. For their part, broadband providers "must answer each claim with particularity and furnish facts, supported by documentation or affidavit, demonstrating the reasonableness of the challenged practice."

A deeper explanation of the process can be found at Ars Technica It's an interesting read even of you don't care about net neutrality in its current form.


Comments

Re: How to File a Net Neutrality Complaint

A shame we can't have soemthing this easy setup for DMCA take downs and couter fileings....


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Andrew EisenOh yeah, some outlets sensationalize things (especially with the chosen headline). No argument there. As far as gender issues not being widespread? I'm inclined to disagree but I suppose it depends on what specifically you're talking about.09/19/2014 - 3:43pm
SleakerI think I've been qualitatively informed by those Factual Femenist videos that there isn't reallly a widespread gender issue, and that there are select news outlets that try to sensationalize things.09/19/2014 - 3:37pm
james_fudgeI'm just going to leave this here before someone else does:http://yiannopoulos.net/2014/09/19/gamejournopros-zoe-quinn-email-dump/09/19/2014 - 3:21pm
NeenekoI have met some real jerks and slimeballs in gender activism, but when I hear the idea that there are many 'not nice' people it comes across as code for 'uppity people who do not know their place'.09/19/2014 - 12:10pm
Andrew EisenKrono - Many of the people pushing gender issues aren't nice people? I'm sure not everyone's a sweatheart but so far, everyone I've seen with such a critique had absolutely nothing to back them up.09/19/2014 - 10:46am
InfophileI think there's a qualitative difference between a site and a hashtag though. GP can ban anyone from commenting, so they can have the image they want. But anyone can use any hashtag and try to poison it. Granted, that hasn't happened to the other one yet09/19/2014 - 10:13am
E. Zachary KnightKrono, your comparison to GP does not work. We do not need to get rid of GP, because no one associates GP with trolls and abuse. The same can't be said for gamergate.09/19/2014 - 10:09am
Krono@Michael You don't remember the "other hashtag" because no one actually uses it. We're talking 836,983 uses of #gamergate over it's lifetime, and 8,119 for the "alternative". 47,129 uses on the 18th vs 41. With #notyourshield at 140,133 uses & 5,209 uses09/19/2014 - 9:48am
Kronoresearch it. Changing tags to get away from trolls would be like wiping GamePolitics and restarting under a new name to get away from people calling Jack Thompson a filthy names in the comments section.09/19/2014 - 9:35am
Sleaker@quiknkold - seems like all that page is is a bunch of random developer opinions and rumors that we're supposedto do what with?09/19/2014 - 9:31am
Kronoas an opportunity to push back against them. It's one of the things muddling the issue. @conster A new hashtag would do nothing to improve anything. Trolls will simply follow to the new hashtag, and it will confuse the issue for anyone attempting to09/19/2014 - 9:25am
Krono@Andrew aaah. Yes, I'm sure there's some of that. Part of the problem is many of the people pushing gender issues are not very nice people. Basically the latest incarnation of moralists we've seen in the past couple decades. Naturually some will take this09/19/2014 - 9:23am
quiknkoldhttp://www.nichegamer.net/2014/09/real-gamedevs-sound-off-regarding-the-gamergate-controversy/09/19/2014 - 8:35am
MaskedPixelanteMeanwhile, in news that actually DOES matter, Scotland voted "NO" to Scottish independance.09/19/2014 - 8:20am
ConsterSeriously? "We shouldn't make a new hashtag - it's better to associate ourselves with psychos than to decrease our visibility"?09/19/2014 - 7:54am
Michael ChandraI forget what it is exactly, but there already is another hashtag that some use, exactly to separate themselves from the abusive behaviour. So don't bother lying to me.09/19/2014 - 7:06am
quiknkold2 to 3 or more09/19/2014 - 6:53am
quiknkoldMichael Chandra : I'll say this. The only reason they havent used another hashtag is because it would look like a form of dividing the arguement. Using another Hashtag has come up, and they feel like if they made a new hashtag, it'll split the debate from09/19/2014 - 6:53am
Michael ChandraYou want a debate? Build a wall between you and the poisoned well. Make clear you despise it, despise the behaviour. Then get into the other issues you are troubled with, and don't say a single word again about the poisoned well.09/19/2014 - 3:46am
Michael ChandraAnd someone claiming #notyourshield was to be taken serious, when chatlogs show they wanted it going to hide even more harassment behind? Yeah, not buying a word you're saying. You poisoned your own well.09/19/2014 - 3:45am
 

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