Microsoft Denies Kinect Red Ring Connection

January 6, 2011 -

Is Microsoft's Kinect peripheral causing Xbox 360's everywhere to fail? That's the question a BBC report asks. Microsoft says that all of this talk of "Red Rings and Kinect" is coincidental.

Admittedly, BBC Radio 4's You and Yours program doesn't gather much evidence on the matter. The program talks to a ten-year named old Adam Winnifrith, whose console "red-ringed" after connecting the Kinect to it. The next morning, his Xbox 360 continued to show the dreaded international distress signal for "Xbox 360 down."  

"We plugged it in the day we got it but only played it a few times before we got the red lights," said Adam. "The next day when we tried it again we still had the red rings of death and haven't been able to use it since."

Microsoft says that this is all mere coincidence.

"There is no correlation between the three flashing red lights error and Kinect," said a Microsoft spokesperson. "Any new instances of the three flashing red lights error are merely coincidental."

The BBC also mentions other users complaining about a similar situation where their older Xbox 360 gave up the ghost after connecting the Kinect. This thread on the Xbox forums details a few users with the same problems.

Microsoft is not accepting that these problems are related to Kinect, so users who want the problem fixed for free will more than likely have to pay a fee - mainly because most of the consoles this is happening to are well past the warranty.

We will have more on this story as it develops. Most of the complaints seem to be happening in the UK. Source: BBC by way of Gamasutra


Comments

Re: Microsoft Denies Kinect Red Ring Connection

And as we all know very well, Microsoft have always proven themselves to be so trustworthy when, in the past, they said there was no problem with the XBox 360.

 
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Andrew EisenNot at all true. It's just the jerk faces that aren't willing to be decent, civil human beings. Everyone else is fine and more than willing to talk about stuff.05/04/2015 - 7:04pm
MattsworknameTrue andrew, but to my best effort research, i can find no indication of either side being willing to do that. As far as i can tell, neither side is willing to discusss or debate the other. They just keep attacking each other.05/04/2015 - 6:59pm
Andrew EisenSo... yep, hate should stop. Yep, no one should be bullied into self censorship. And yep, the portrayal of women in video games should be discussed. Not sure who (other than jerk faces) you're going to get to argue against any of that.05/04/2015 - 6:34pm
Andrew EisenThird, that’s a discussion that’s already being had. Unfortunately, it’s those darn jerk faces trying to shoot down and ultimately silence such discussions.05/04/2015 - 6:31pm
Andrew EisenSecond, no one wants to bully the industry into self censorship (except the aforementioned jerk faces who work towards exactly that) so that’s a short discussion too.05/04/2015 - 6:31pm
Andrew EisenOkay, first, I don't think anyone wanted hate or harassment (except the jerk faces pulling that crap) so not much to discuss there.05/04/2015 - 6:30pm
Craig R.I'd say I'm baffled how you can still have your head shoved so far in the sand, Goth, but I'm not.05/04/2015 - 6:23pm
Mattsworknamein05/04/2015 - 6:22pm
MattsworknameFirst, we can all agree the hate has to stop, second, we should discuss the different between wanting more inclusion and trying to bully the industry into self censorship, also, we should discuss not if women appear in games and how, but the context there05/04/2015 - 6:22pm
Andrew EisenWhat are some of the things you'd like to see discussed?05/04/2015 - 6:14pm
MattsworknameAs i said in my comment on the GG story, im hoping this both gets some of the media groups to take and unbiased look at gg and starts a path to reconciliation. Im tried of GG being a fight and not a discussion05/04/2015 - 6:05pm
Goth_SkunkI'm baffled speechless by that leap of logic.05/04/2015 - 5:48pm
Craig R.GG has done a great job making other people, such as Sarkeesian, relevant. But the nebulous group of hate and misogyny? Not so much.05/04/2015 - 5:45pm
Craig R.So every Twitch streamer who has been swatted is now incredibly relevant? Not buying it.05/04/2015 - 5:39pm
james_fudgeHopefully that will be the last update on that story. #tired05/04/2015 - 5:39pm
james_fudgeFYI We updated our story with comments from Arthur Chu and Christina Sommers.05/04/2015 - 5:38pm
Goth_Skunk@Craig: Your definition of 'safe' is peculiar then, because GG is anything but irrelevant. You don't call bomb threats on irrelevant groups of people, nor do you kick out pro-GG supporting expo exhibitors if they're irrelevant.05/04/2015 - 5:29pm
Matthew Wilsonhttp://arstechnica.com/information-technology/2015/05/04/prime-minister-of-singapore-shares-his-c-code-for-sudoku-solver/ got to admit this is kinda cool.05/04/2015 - 5:24pm
Andrew EisenThe Mary Sue isn't speculating, it's reporting. Matthew is speculating but that's fine in the Shout box. Hell, it's also fine to add a bit of speculation and opinion within your reporting too!05/04/2015 - 5:18pm
Craig R.I think it's safey to say that whether GG is dormant is irrelevant, since GG itself quickly became irrelevant05/04/2015 - 5:14pm
 

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