PSA: DC Universe Auto-Renews on PSN

February 16, 2011 -

Game Informer points out that PlayStation Network players may want to check their settings if they are playing SOE's DC Universe Online. If you have your PSN wallet set to auto-fund purchases it will automatically charge your card when your DC Universe subscription becomes due every month. This is not some big controversy, just a warning about keeping absolute control of your purchases on PSN. Here's how the GI staff came to that conclusion:

"A couple days ago, a few of our editors began receiving notices that our free 30-day subscriptions to DC Universe Online on PS3 had expired. Because we had no credit card on file for our PlayStation 3 accounts, the accounts did not renew.

The other side of that coin is that if you do have a credit card on your PlayStation Network account, and you have your "wallet" set to auto-fund purchases, DC Universe Online will begin charging your account the regular $14.99 monthly fee, and will continue to do so until you cancel.

If you purchased the game anytime around launch week, your first renewal has likely just gone through, or is about to sometime soon. If you want to continue playing, make sure and have funds available in your account. If you don't, remember to cancel your account.
"

GI goes on to say that the game isn't as clear as it could be about the whole billing process when you first set up your account. You've been warned.

Game Informer


Comments

Re: PSA: DC Universe Auto-Renews on PSN

The ECA has no room to talk about other companies and how their auto renew policies works

Anyone remember a year or two back when the ECA promised and promotion and never delivered and to stop people from canceling their memberships they took out the feature to cancel your ECA membership online and forced people to write in which caused tons of people on the ECA web site to get banned or have their accounts purged.

Then a year later other sites report the people who wrote in never had their accounts canceled.

I know this post won’t last long though the ECA has dared to comment on another company’s policies but I am sure we will get a rave review about how good the ECA is with a photo of Hal folding his arms.

Re: PSA: DC Universe Auto-Renews on PSN

"The ECA has no room to talk about other companies and how their auto renew policies works"

It isn't.  Neither is GP.  This article is info, not criticism.

"Anyone remember a year or two back when the ECA promised and promotion and never delivered and to stop people from canceling their memberships they took out the feature to cancel your ECA membership online and forced people to write in which caused tons of people on the ECA web site to get banned or have their accounts purged."

Anyone remember a year or two back what actually happened?  I do.

-The ECA did deliver the Amazon promotion, right up until Amazon pulled it.  The ECA then removed references to the promotion and updated its benefits page accordingly.

-The ECA did not remove the "cancel auto renewal" feature.  At the time, that had never been an active feature.  Writing in was always one of the only ways to cancel your membership.  There was also an online web form.  Calling was an option at one point but had been removed sometime in the prior 18 months.

-No one was banned or had "their accounts purged" for writing in to cancel their memberships.

"Then a year later other sites report the people who wrote in never had their accounts canceled."

First I've heard of that.  Got a link?  Anyway, shortly after that incident, the ability to cancel your membership online was added.

"I know this post won’t last long though the ECA has dared to comment on another company’s policies but I am sure we will get a rave review about how good the ECA is with a photo of Hal folding his arms."

Nah, I'll leave your post up.  While completely nonfactual and dickish, it's not too far off topic but again, the ECA has not commented on another company's renewal policies.  If another site offers a rave review of the ECA, yeah, we'll probably write about it.  I personally would probably use a pic of the person writing the review or the ECA logo rather than a pic of Hal though.

 

Andrew Eisen

Re: PSA: DC Universe Auto-Renews on PSN

Is GP just totally new to MMO's or something? Just get your first credit card last week?

THIS IS NOT NEWS

Re: PSA: DC Universe Auto-Renews on PSN

PS3 players might be new to all this. For them, it is news, and they should be made aware.

Re: PSA: DC Universe Auto-Renews on PSN

If ANYONE needs to be told this, considering how long MMO's have been doing the monthly sub, they have much bigger problems than getting an unexpected charge.

Just because the MMO isn't on PC, doesn't mean they have an excuse to be an idiot.

---

With the first link, the chain is forged.

--- With the first link, the chain is forged.

Re: PSA: DC Universe Auto-Renews on PSN

Not just MMOs, but anything subscription based that accepts a credit card. Heck, Utility companies do this as well. And it's not like it's a hidden message either. By law, they're required to declare it's a monthly fee on the packaging/advertising, as well when you sign up for an account, and if it's a recurring fee, to mention it in the payment options screen and to have the definition of recurring fees on the same page. Most also have it on the final confirmation screen as well.

The only people who would be caught off guard with this are those who should not have a subscription to anything anyways.

Re: PSA: DC Universe Auto-Renews on PSN

Good thing I never plan to play it.

 
Forgot your password?
Username :
Password :

Shout box

You're not permitted to post shouts.
MattsworknameDoc: Hope he recovers soon.08/02/2015 - 7:49pm
Matthew Wilsonhttp://www.pcgamer.com/what-directx-12-means-for-gamers-and-developers/#page-1 by Peter Thoman, and better known by the name Durante. he talks about dx12 in detail08/02/2015 - 7:45pm
DocMelonheadIGF's Chairman resigns due to cancer: http://igf.com/2015/07/letter_from_the_chairman_so_lo.html08/02/2015 - 6:46pm
Matthew Wilsonit wont let me update it, so the title is Tifa's Breasts Too Big for the FF7 Remake?08/02/2015 - 6:14pm
Andrew EisenRemember, when linking videos, please tell us what it is (title usually words) in addition to who it's from.08/02/2015 - 6:05pm
Matthew Wilsonhttps://www.youtube.com/watch?v=HxVv7pbqXvY a interesting video video by Gaijin Goombah08/02/2015 - 4:54pm
MattsworknameInfo: Well thats something at least08/02/2015 - 3:04pm
Infophile@Matt: Apparently Dan Aykroyd actually is involved. We don't know how yet, though, but he's apparently going to be in the movie in some way.08/02/2015 - 4:17am
MattsworknameI still hold that not having the origonal cast invovled in any way hurts this movie, and unless the 4 actresses in the lead roles can some how measure up to the comic timing of the origonal cast, i just don't see it being a success08/02/2015 - 12:46am
MattsworknameMecha: regardless of what you think of it, GB 2 was a finanical success and for it time did well with audiances ,even if it wasnt as popular as the first08/02/2015 - 12:45am
MechaTama31I think they're better off trying to do something different, than trying to be exactly the same and having every little difference held up as a shortcoming. Uncanny valley.08/01/2015 - 11:57pm
MechaTama31Having the original cast didn't do much for... that pink-slimed atrocity which we must never speak of.08/01/2015 - 11:56pm
MattsworknameAndrew: If the new ghostbusters bombs, I cant help but feel it'll be cause it removed the origonal cast and changed the formula to much08/01/2015 - 8:31pm
Andrew EisenNot the best look but that appears to be a PKE meter hanging from McCarthy's belt.08/01/2015 - 7:34pm
Matthew Wilsonwhy, let me guess it runes like crap?08/01/2015 - 7:29pm
Andrew EisenInteresting. These throwers are different than the ones we saw in the earlier Ghostbusters prop pics. https://twitter.com/feigfans/status/62754147689817702508/01/2015 - 7:28pm
PHX Corphttp://www.neogaf.com/forum/showthread.php?t=1088640 NeoGAF: Warning: Don't buy Binding of Isaac Rebirth on 3DS08/01/2015 - 7:26pm
MattsworknameYou know what game is a lot of fun? rocket league. It' s a soccer game thats actually fun to play cause your A Freaking CAR!08/01/2015 - 7:02pm
MattsworknameNomad colossus did a little video about it, showing the world and what can be explored in it's current form. It's worth a look, and he uses text for commentary as not to break the immerison08/01/2015 - 5:49pm
MattsworknameI feel some more mobility would have made it more interesting and I feel that a larger more diverse landscape with better graphiscs would help, but as a concept, it interests me08/01/2015 - 5:48pm
 

Be Heard - Contact Your Politician