Gamestop Targeted by Class Action Lawsuit

March 2, 2011 -

U.S. retailer GameStop has been targeted by a class action lawsuit alleging it obtained and recorded personal information about its customers without their express consent. The main plaintiff in the case is Melissa Arechiga of Alameda County California. Her attorneys allege that GameStop illegally recorded her name, credit card number, and personal identification information (PII) following a shop purchase. The thrust of the lawsuit is that GameSpot regularly uses PII from customers to derive additional personal information, including residential addresses.

"Such conduct is performed intentionally and without the knowledge or consent of the cardholder, and is of potentially great benefit to [GameStop]," reads the suit.

Arechiga is seeking damages and a court order preventing GameStop from retaining personal information. Because this is a class action, any Gamestop customer in California is listed as a plaintiff. A full copy of the suit can be found in this PDF on IGN.

Source: IGN by way of GI.biz


Comments

Re: Gamestop Targeted by Class Action Lawsuit

Apologies to Andrew Eisen for me about to steal one of his signature lines.

"That's not what I said."

First and foremost, you just re-iterated the point I made. It's impossible for Gamestop to have gotten her information without her consent. You use a credit card, you authorize the store to *Gasp* obtain your credit card information so we know who to send the damn bill to. It's actually federal law to NOT obtain the information. Because if you don't pay your credit card bill, they know where you spent the money. It's called a "paper trail", except replace the paper with zeroes and ones. I'd like to see it explained on how you can use a credit card and NOT give your consent to collect your credit card information.

Second, I didn't say Gamestop "has enough money". You're right, in that respect. No company "has" enough. What I actually said was "they make enough money", by which I mean that I know for a fact that the company as a whole makes enough money to the point where they don't have to resort to underhanded tactics like selling customer's information to a third party.

Nice try, but next time, try reading what someone says before you "quote" them.

 

"Power means nothing without honor and pride."

http://grifsgamereviews.blogspot.com My video game review site.

Re: Gamestop Targeted by Class Action Lawsuit

The only reason she would have to give her personal information is if she A) Purchased a PowerUp Rewards Card. B) Returned an item for a refund. C) Traded in a game.

A) Is done so they know where to send your magazines.

B) Is done so they know you aren't abusing their policies.

C) Is done because just about every state law requires it.

In any of those three cases, your personal information is given to them willingly, and the latter two you even have to sign your name saying you acknowledge so.

That said, Gamestop doesn't need to sell anyone's information to anybody. They make enough money as it is.

"Power means nothing without honor and pride."

http://grifsgamereviews.blogspot.com My video game review site.

Re: Gamestop Targeted by Class Action Lawsuit

Most state laws actually forbid collecting this information without consent. I don't know what you are smoking. The lawsuit is very clear that she made a regular purchase and that Gamestop retained her CC information in order to figure out her address, which is 100% illegal to do without consent.

 

Also, no company "has enough money". If you have so little factual basis to an argument that you have to say "they have enough money" then please realize you probably shouldn't be saying anything at all.

Re: Gamestop Targeted by Class Action Lawsuit

Small correction needed:

" The thrust of the lawsuit is that GameSpot regularly ..."

It's Gamestop, not Gamespot.

They are so close together spelled that I make the error a lot when going to one site or the other.

Nightwng2000

NW2K Software

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Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl

Nightwng2000 NW2K Software http://www.facebook.com/nightwing2000 Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl
 
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Cheater87Look what FINALLY came to Australia uncut! http://www.gamespot.com/articles/left-4-dead-2-gets-reclassified-in-australia/1100-6422038/?utm_source=gamefaqs&utm_medium=partner&utm_content=news_module&utm_campaign=hub_forum09/02/2014 - 6:49am
Andrew EisenHence the "Uh, yeah. Obviously."09/02/2014 - 12:53am
SleakerI think Nintendo has proven over the last 2 years that it doesn't.09/02/2014 - 12:31am
Andrew EisenSleaker - Uh, yeah. Obviously.09/01/2014 - 8:20pm
Sleaker@AE - exclusives do not a console business make.09/01/2014 - 8:03pm
Papa MidnightI find it disappointing that, despite the presence of a snopes article and multiple articles countering it, people are still spreading a fake news story about a "SWATter" being sentenced to X (because the number seems to keep changing) years in prison.09/01/2014 - 5:08pm
Papa MidnightAnd resulting in PC gaming continuing to be held back by developer habits09/01/2014 - 5:07pm
Papa MidnightI find it disappointing that the current gen of consoles is representative of 2009-2010 in PC gaming, and will be the bar by which games are released over the next 8 years - resulting in more years of poor PC ports (if they're ever ported)09/01/2014 - 5:06pm
Andrew EisenMeanwhile, 6 of Wii U's top 12 are exclusive: Mario 3D World, Nintendo Land, Pikmin 3, Mario Kart 8, Wonderful 101, and ZombiU. (Wind Waker HD is on the list too but I didn't count it.)09/01/2014 - 4:36pm
Andrew EisenLikewise, only two of Xbox One's top 12 are exclusive: Dead Rising 3 and Ryse: Son of Rome (if you ignore a PC release later this year).09/01/2014 - 4:34pm
Andrew EisenNot to disrespect the current gen of consoles but I find it telling that of the "12 Best Games For The PS4" (per Kotaku), only two are exclusive to the system: Infamous: Second Son and Resogun.09/01/2014 - 4:30pm
MaskedPixelantehttp://www.joystiq.com/2014/09/01/beyond-two-souls-ps4-trophies-emerge-directors-cut-reported/ MMM MMM, nothing quire like reheated last gen games to make you appreciate the 400 bucks you spent on a new console.09/01/2014 - 4:24pm
Andrew EisenThat's actually a super depressing thought, that a bunch of retweeters are taking that pic as an illustration of the actual issue instead of an example of a complete misunderstanding of it.09/01/2014 - 4:20pm
Andrew EisenObviously, the picture was created by someone who doesn't understand what the issue actually is (or, possibly, someone trying to satire said misunderstanding).09/01/2014 - 4:10pm
Papa MidnightPeople fear and attack what they do not understand.09/01/2014 - 4:04pm
Papa MidnightWell, let's not forget. Someone held their hand in a peace sign a few weeks ago and people started claiming it was a gang sign. Or a police chief displayed the hand signal of their fraternity and was accused of the same.09/01/2014 - 4:04pm
SleakerEither people don't understand that what the picture is saying is true, or the picture was created out of a misunderstanding of what sexism is.09/01/2014 - 3:52pm
Sleaker@AE ok yah that's where the kind of confusion I'm getting. Your tweet can be taken to mean two different things.09/01/2014 - 3:51pm
Andrew EisenSleaker - No. No, not even remotely. The pic attached to my tweet was not made by me; it's not a statement I'm making. It's an illustration of the complete misunderstanding of the issue my tweet is referring to.09/01/2014 - 3:13pm
Papa MidnightIn other news, Netflix states why it paid Comcast: http://money.cnn.com/2014/08/29/technology/netflix-comcast/index.html?hpt=hp_t209/01/2014 - 3:10pm
 

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