Sassy BioWare User Gets Ban, Can't Play Dragon Age II

March 11, 2011 -

One BioWare fan who might have said the wrong thing on an official forum found himself in an awkward situation. After saying what some might deem a derogatory statement in an official BioWare forum, user v_ware found that he couldn't play Dragon Age II. What is odd about this is that Dragon Age II is not a multiplayer game. One of the reasons this may have happened is because forum accounts are connected to game registrations, and v_ware tried to register the game after he was suspended.

Still, it seems like a very odd situation to everyone; why would BioWare stop someone from playing a game they just bought even if that individual received a temporary ban on one of their forums? It's plain silliness. The ban made it so that v_ware couldn't play Dragon Age II for 72 hours. So what did he say that was so horrible?

"Have you sold your souls to the EA devil?"

Putting aside the statement, a game company should never stop someone from playing a single player game or to conduct a transaction that benefits them. It is bad customer service and bad business.

At the very least, this situation should put smart mouthed forum users on notice: if you are going to get sassy, make sure you register your new games first.

Source: Kotaku by way of Uncharted NES.


Comments

Re: Sassy BioWare User Gets Ban, Can't Play Dragon Age II

I bought the game and was banned for 72 hours, too.

Though they didn't call it a ban; they called it a UK release date.

Re: Sassy BioWare User Gets Ban, Can't Play Dragon Age II

The exscapist has an update to the story.

http://www.escapistmagazine.com/forums/read/7.269975-No-Dragon-Age-2-for...


I have a dream, break the chains of copy right oppression! http://zippydsmlee.wordpress.com/2010/05/21/cigital-disobedience/


Copyright infringement is nothing more than civil disobedience to a bad set of laws. Let's renegotiate them.

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Re: Sassy BioWare User Gets Ban, Can't Play Dragon Age II

So, when are we seeing the Extra Credits guys interview with EA? I want to see what they answered back then, read this and the securom article and laugh my ass off.

Re: Sassy BioWare User Gets Ban, Can't Play Dragon Age II

So for implying that EA are a power-hungry organisation who care more about their image than quality of service, they go ahead and pretty much prove it?

Who the hell is in charge of their PR department?

If EA believe being refererred to as 'The Devil' is bad, they obviously have very little idea of public perception of themselves.

Re: Sassy BioWare User Gets Ban, Can't Play Dragon Age II

What I find especially hilarious is the bioware mod response. I bolded the interesting parts

"Please review the EA Community Terms of Service, particularly sections #9 and #11. There are two levels of enforcement here:

1. BioWare community bans are forum-only and can be for as little as 24 hours. These bans should have no effect on your game, only your ability to use all the features of this website/community. these bans are handed out by BioWare Moderators as the result of our travels around the forum and/or issues reported by fellow community members.

2. EA Community bans come down from a different department and are the result of someone hitting the REPORT POST button. These bans can affect access to your game and/or DLC.

Because the BioWare community now operates under the same umbrella as all EA Communities,
community members here have all explicitly agreed to abide by and be governed by both sets of rules. Consider it an added incentive to follow the rules you say you're going to follow.

If there are further questions or concerns, please send them to me via private message. Thank you.

End of line."

So he accuses Bioware of selling it's soul to EA, and gets banned by the new EA forum system which destroys his ability to play games. Ironic.

Re: Sassy BioWare User Gets Ban, Can't Play Dragon Age II

And for just one more layer of irony, the mod's sig says "Be excellent to each other."


Re: Sassy BioWare User Gets Ban, Can't Play Dragon Age II

A ban should always result in the lock down of comunication(forum,PMs,ect) but not the spftware on your game account.


I have a dream, break the chains of copy right oppression! http://zippydsmlee.wordpress.com/2010/05/21/cigital-disobedience/


Copyright infringement is nothing more than civil disobedience to a bad set of laws. Let's renegotiate them.

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Re: Sassy BioWare User Gets Ban, Can't Play Dragon Age II

 And thus with both a ban and not allowing the gamer to play his LEGALLY BOUGHT game because of his opinion, bioware successfully CONFIRMS his opinion

Re: Sassy BioWare User Gets Ban, Can't Play Dragon Age II

I'm not convinced this was a deliberate action on either EA or Bioware's part.  Most likely an unforeseen consequence.  Something that should certainly be addressed though.

 

Andrew Eisen

Re: Sassy BioWare User Gets Ban, Can't Play Dragon Age II

That is my read on the situation.  My guess is they did not have 'banned forum account' in the DRM test plan and thus never got to see how the two systems interacted.

Re: Sassy BioWare User Gets Ban, Can't Play Dragon Age II

Unforeseen or not, it's a situation that is completely unacceptable and totally the fault of the ridiculous DRM authentication systems in place today.  When the pirated version is clearly superior, not to mention free, guess which one people are going to opt for?  Oh, and it has SecureROM too, even though Bioware explicitly said it didn't.  Nice one, EA.

Re: Sassy BioWare User Gets Ban, Can't Play Dragon Age II

No its not the drm. Most companies do not prevent you from installing a game even if you've been banned from the forums. This is a completly different situation altogether.

Re: Sassy BioWare User Gets Ban, Can't Play Dragon Age II

This.  Whether EA meant for this authentication scheme to lock forumgoers out or not doesn't really change the fact that the customer is now unable to play his legally-purchased game -- while, AND I CANNOT STRESS THIS ENOUGH, pirates have no trouble whatsoever playing it.

And of course let's not forget the dramatic irony of BioWare, in cutting off a user's access to a legally-purchased game for suggesting they were "in bed with the EA devil", has very effectively proven his point.

I'm a big fan of BioWare.  I'm looking at five of their games on my shelf right now.  I've won awards in their design contests and once applied for a job there.  I'm hoping they straighten their DRM policy out, because I will not buy another game from them if it includes SecuROM or can be disabled if I criticize EA.

 
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Andrew EisenAnd again, you keep saying "accountable." What exactly does that mean? How is Gamasutra not accounting for the editorial it published?07/28/2015 - 11:47pm
Andrew EisenMatt - I disagree with your 9:12 and 9:16 comment. There are myriad ways to address content you don't like. And they're far easier to execute in the online space.07/28/2015 - 11:47pm
Andrew EisenMatt - Banning in the legal sense? Not that I'm aware but there have certainly been groups of gamers who have worked towards getting content they don't like removed.07/28/2015 - 11:45pm
DanJAlexander's editorial was and continues to be grossly misrepresented by her opponents. And if you don't like a site, you stop reading it - same as not watching a tv show. They get your first click, but not your second.07/28/2015 - 11:40pm
TechnogeekYes, because actively trying to convince advertisers to influence the editorial content of media is a perfectly acceptable thing to do, especially for a movement that's ostensibly about journalistic ethics.07/28/2015 - 11:02pm
Mattsworknameanother07/28/2015 - 9:16pm
Mattsworknameyou HAVE TO click on it. So they get the click revenue weather you like what it says or not. as such, the targeting of advertisers most likely seemed like a good course of action to those who wanted to hold those media groups accountable for one reason07/28/2015 - 9:16pm
MattsworknameBut, when you look at online media, it's completely different, with far more options, but far few ways to address issues that the consumers may have. In tv, you don't like what they show, you don't watch. But in order to see if you like something online07/28/2015 - 9:12pm
MattsworknameIn tv, and radio, ratings are how it works. your ratings determine how well you do and how much money you an charge.07/28/2015 - 9:02pm
Mattsworknameexpect to do so without someone wanting to hold you to task for it07/28/2015 - 9:00pm
MattsworknameMecha: I don't think anyone was asking for Editoral changes, what they wanted was to show those media groups that if they were gonna bash there own audiance, the audiance was not gonna take it sitting down. you can write what you want, but you can't07/28/2015 - 8:56pm
MattsworknameAndrew, Im asking as a practical question, Have gamers, as a group, ever asked for a game, or other item, to be banned. Im trying to see if theres any cases anyone else remembers cause I cant find or remember any.07/28/2015 - 8:55pm
Andrew EisenAs mentioned, Gamasutra isn't a gaming site, it's a game industry site. I don't feel it's changed its focus at all. Also, I don't get the sense that the majority of the people who took issue with that one opinion piece were regular readers anyway.07/28/2015 - 8:43pm
MattsworknameDitto kotaku, Gawker, VOX, Polygon, ETC07/28/2015 - 8:41pm
MechaTama31So, between pulling a game from one chain of stores, and forcing editorial changes to a media source, only one of them strikes you as being on the edge of censorship, and it's the game one?07/28/2015 - 8:41pm
Andrew EisenHave gamers ever tried to ban a product? Can you be more specific? I'm not clear what you're getting at.07/28/2015 - 8:41pm
Mattsworknamethey should have expected some kind of blow back. But I didn't participate in that specific action07/28/2015 - 8:41pm
MattsworknameAndrew Youd have to ask others about that, I actualyl didn't have much beef with them till last year, so I can't speak to there history. I simply feel that gamesutra chose politics over gaming and chose to make enimies of it's prime audiance. For that,07/28/2015 - 8:40pm
Andrew EisenI'm still not clear on how Gamasutra was lacking in accountability or what it was lacking in accountability for.07/28/2015 - 8:38pm
MattsworknameAndrew: You and I agree on most of that. I don't diagree that there should ahve been other actions taken. Now, I do want to point something out, casue Im not sure if it's happened. Have gamers ever tried to have a product banned?07/28/2015 - 8:37pm
 

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