BioWare: Dragon Age II Ban a Mistake

We are happy to report that an earlier story about a user being banned from the BioWare forums who was then barred from playing his freshly purchased copy of Dragon Age II, is being called a "mistake" by BioWare. BioWare Community Coordinator Chris Priestly said in a statement that this is not the way BioWare handles a situation like this:

"EA strictly enforces the code of conduct at Social.BioWare.com. If a player violates the rules by using profanity, they will be temporarily banned," he wrote. "Unfortunately, there was an error in the system that accidentally suspended a user’s entire account. Immediately upon learning of the glitch, EA restored the user’s macro account and apologized for the inconvenience."

We are glad to hear this, even if it does not jibe with what another BioWare employee said earlier about the situation. BioWare’s Stanley Woo said that, while BioWare community bans are usually "forum only," EA community bans are different in that they can affect access to games and DLC, even when the games are single-player.

"Because the BioWare community now operates under the same umbrella as all EA Communities, community members here have all explicitly agreed to abide by and be governed by both sets of rules," wrote Woo. "Consider it an added incentive to follow the rules you say you’re going to follow."

I’m going to trust Priestly on this one and chalk the whole thing up to some crossed wires somewhere in the system.

Source: The Escapist by way of Andrew Eisen.

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