Valve: Steam Sales Data Will Remain Private

April 21, 2011 -

Valve says that it will not be cooperating with various sales tracking firms who want access to internal data from its digital distribution service. Speaking to MCV, Steam’s Jason Holtman said that sharing the data would be counterintuitive if released publicly and that retaining it for developers and publishers only is the best option.

"The idea of a chart is old," said Holtman. "It came from people trying to aggregate disaggregated information. What we provide to partners is much more rapid and perfected information."

Valve provides publishers and developers with hourly updates of download figures. This allows those partners to measure the effectiveness of things like in marketing pushes and special offers. Releasing that data on a monthly basis would be a mistake, according to Holtman.

"If you look back at the way retail charts have been made, they have been proven to be telling an inaccurate story. They apparently had shown how the PC format was dying when it was actually thriving."

While research firms such as NPD Group and Chart-Track might not like the fact that it will not have access to data for the biggest digital distribution platform in the world, Valve is only interested in helping companies it does business with via Steam.

"The point is, it's not super important for a publisher or developer to know how well everyone is doing. What's important to know is exactly how your game is doing - why it's climbing and why it's falling. Your daily sales, your daily swing, your rewards for online campaign number three. That's what we provide."

Source: GI.biz


Comments

Re: Valve: Steam Sales Data Will Remain Private

That is highly disappointing. Valve is assuming that anyone who isn't a Developer or Publisher isn't qualified to assess sales information. I think the information that Steam has on games sales is important for the game industry to thrive. My guess is that Steam is withholding information for selfish reasons.

Re: Valve: Steam Sales Data Will Remain Private

Isn't it the developers choice to share their sales or not?  Valve gives them all the information.  Unless there is some sort of contract that doesn't allow them to share it, which I doubt.  

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Re: Valve: Steam Sales Data Will Remain Private

The problem is, without any comparison numbers, a developer's sales exist in a vacuum.  If I released a game on Steam, I'd want to know how I was stacking up compared to other titles in my genre, for instance.  That's an important way to gauge popularity and helps determine what features the market is looking for.

It's also kind of backhanded to say that sales aren't important only 24 hours after you've put out a press statement about the four million copies of Portal you sold.  But I guess they couldn't have added that mysterious "and maybe more!" on their figures if Steam sales were public, so perhaps the message here is that only console and retail sales are important?  Come to think of it, is there any way to verify advertised sales figures?  Could I say my game sold ten million copies and get away with it, since according to their policies they wouldn't be able to contradict me?

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Fangamer

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Fangamer

Re: Valve: Steam Sales Data Will Remain Private

It would be useful for people trying to gauge how much a certain game has sold total when it's released as a physical disc as well as online, however it would be "bad" from Valve's perspective because they would love for Steam to be the only distribution method and this would go against that ideal.  I don't see why you can't provide both.

 
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NeenekoJust look at how interviews are handled. Media tends to pit someone who is at best a journalist, but usually entertainer, against an expert, and it is presented and percieved as if they are equals.10/25/2014 - 7:38am
Neeneko@MC - Focusing on perpetrator does nothing for prevention, the media and public lack the domain knowledge and event details to draw any useful conclusions. All we get are armchair risk experts.10/25/2014 - 7:36am
Neeneko@AE - no name or picture, I like it.10/25/2014 - 7:34am
PHX Corp@MW and AE The news media needs to stop promoting the Shooters. period10/25/2014 - 7:16am
Andrew EisenWhen I write about these massacres, I don't use the shooter's name or picture. I'm not saying everyone has to play it that way but that's how I prefer to do it.10/25/2014 - 12:44am
Andrew EisenYep, it's why the news media stopped spotlighting numbnuts who run out on the field during sporting events.10/25/2014 - 12:01am
Matthew Wilsonin media research its called the copycat effect. it simply says that if the news covers one mass shooting shooter, it increases the likelihood of another person going on a mass shooting.10/25/2014 - 12:00am
Andrew EisenAgreed. It bugs me that I know the names, faces and personal histories of a bunch of mass shooters but I couldn't tell you the name of or recognize a photo of a single one of their victims.10/24/2014 - 11:51pm
AvalongodAgree with Quiknkold. @Mecha...if that worked we would have figured out how to prevent these long ago.10/24/2014 - 11:32pm
MechaCrashUnfortunately, you have to focus on the perpetrator to figure out the whys so you can try to prevent it from happening again.10/24/2014 - 10:55pm
quiknkoldpoor girl. poor victims. rather focus on them then the shooter. giving too much thought to the monster takes away from the victims.10/24/2014 - 10:15pm
Andrew EisenFor what it's worth, early reports are painting the motive as "he was pissed that a particular girl wouldn't date him."10/24/2014 - 10:12pm
quiknkoldwell then I suck as a man cause I ask for help when necessary :P10/24/2014 - 10:07pm
Technogeek(That said, mostly I was making the smartass evopsych comment because your post seemed like the kind of just-so story that has come to dominate 99% of its usage.)10/24/2014 - 10:04pm
TechnogeekHell, Liam Neeson built his modern career around it. Cultural factors likely play a far greater role than you appear willing to admit.10/24/2014 - 10:03pm
TechnogeekSeriously, though, the idea of "because women are protectors and that's why they never commit school shootings" is, at best, grossly overreductive. There's nothing inherently feminine about being willing to kill in order to protect one's offspring.10/24/2014 - 10:03pm
MechaCrashThe "toxic masculinity" thing refers to how you have to SUCK IT UP AND BE A MAN because seeking help is seen as weakness, which means you suck at manliness, so it builds and builds and builds until something finally snaps.10/24/2014 - 10:01pm
quiknkoldthere, I'm done. And thats what Christmas is all about, Charlie Brown10/24/2014 - 9:54pm
quiknkoldand I am not spouting Evopsych, technogeek. tbh I never heard the phrase till you said it. I'm going off my observations.10/24/2014 - 9:54pm
quiknkoldmoreover, the guy who did this isnt even white. He was native american according to the news report I read. Also that he went for a specific target. That's a much different picture than a certain Sandy Hook guy who will not be named10/24/2014 - 9:53pm
 

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