Report: Personal Data and the PSN Outage

April 25, 2011 -

Was the PlayStation Network hacked? Sony says that an external force brought the network down somehow but has yet to elaborate on exactly what happened. But the one thing it has not talked about is what personal data might have been stolen by those that infiltrated the system last week.

Satoshi Fukuoka, a spokesman for Sony Computer Entertainment in Tokyo, told PC World that it has not determined if "personal information or credit card numbers of users" has been stolen.

Sony Computer Entertainment of America spokesman Patrick Seybold echoed Fukuoka's statement, confirming that its parent company is looking into whether personal data was stolen during the "external intrusion."

The extended downtime of PlayStation Network combined with the possibility that PSN user data may have been compromised is a one-two punch for Sony. As Microsoft can attest to, user outrage may soon reach a fever pitch resulting in all kinds of legal headaches for the company.

We will continue to follow this story as it develops.

Source: Kotaku


Comments

Re: Report: Personal Data and the PSN Outage

Well, no weird charges have shown up on my credit union account and I haven't recieved any calls, so hopefully the little shitwits that did this got nothing.

Re: Report: Personal Data and the PSN Outage

"Satoshi Fukuoka, a spokesman for Sony Computer Entertainment in Tokyo, told PC World that it has not determined if "personal information or credit card numbers of users" has been stolen."

Ooooh.  I'm more interested in this statement.  If credit card numbers were stolen, Sony could lose any PCI compliance ratings they have received and consequently the ability to process credit cards could be revoked or severely hampered across the entire business, not just PSN.

- Left4Dead

Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

- Left4Dead Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

Re: Report: Personal Data and the PSN Outage

I just hope my friend's info didn't get stolen through the psn hacking.

http://www.magicinkgaming.com/

Re: Report: Personal Data and the PSN Outage

And this is why I decided to use those gift card things instead of putting my debit card on the PSN.

Re: Report: Personal Data and the PSN Outage

Anonymous has said they have nothing to do with it, why does everyone still want to pretend they did?

Also, I'm pretty sure no one is giving them goodwill by their over publicized (not by GP) ranting and egg throwing.

-Austin from Oregon

Feel free to check out my blog.

Re: Report: Personal Data and the PSN Outage

I have a batter question to you.

Do you believe them?

I wouldn't point fingers at them but at the same time I wouldn't dismiss them either specialy a faceless organization cinsisted of god knows what kind of individuals lurking in the ranks. Maybe they don't want to claim responsibility for it for the exact same reason. They are basicly public enemy number 1 by the very large mayority in the gaming community due to their last stunt and if they are really responsible for this one I can guarantee that not even Jummy Carter can save their asses.

Re: Report: Personal Data and the PSN Outage

I believe them because they're "anonymous". The whole point is that they want to be terrorists with no identities, why the hell would you do something and not claim credit, it serves no purpose for your cause.

-Austin from Oregon

Feel free to check out my blog.

Re: Report: Personal Data and the PSN Outage

You are one naive individual. Or maybe you find them likeable since they use that dumb V for Vendetta mask... I think that makes you more gullable then naive if you ask me.

Re: Report: Personal Data and the PSN Outage

 Sure it does... Look at just how people are responding to the PSN attacks in regards to Anonymous's possible involvement. Immediate HATE for anonymous when its Sony they want to be hurt by these attacks. People who blame anonymous do not blame sony for these outages basically saying that their is not a whole lot that can be done in this situation; basically Sony is just another victim... The best way to hurt Sony is by making everyone THINK that the outages are sony's fault, because then customers will get angry at sony instead. All in all it doesn't matter who the public knows is behind the attacks, but who sony thinks might be the cause; Sony would know that Anonymous would be a likely culprit and as such if sony wants the attacks to stop then they know what anonymous wants...

Not saying that this is the case, but in this situation there actually would be a purpose to attacking and then denying it

Re: Report: Personal Data and the PSN Outage

If this was done by members of Anonymous, and they did steal credit card info then they are surely going to lose whatever goodwill anybody has for them.

Re: Report: Personal Data and the PSN Outage

That's the problem though, everyone assumes that 'Anonymous' is a coherent group with set goals and purpose, certainly some of the attacks on Sony were by the group we all identify as 'Anonymous', but as to the motivations within that group, they vary greatly.

I think Anonymous actually stated these attacks were nothing to do with them some time ago (at least, not the responsibility of the public face of Anonymous), but in essence the secret is in the title of the group, it is both its strength and its weakness, because whilst it makes them difficult to identify, it also makes them easy to blame, because Anonymous is simply anyone whose identity you don't know.

I can see situations in the future where any problem with servers owned by large companies, such as EA or Sony will blame Anonymous for every little problem, it's easy and it gets them 'off the hook' to a certain degree (though not entirely, because it raises questions over security of customers data).

This is one of my main arguments about the whole idea of a 'single online ID' as forwarded by the Administration recently:

http://www.engadget.com/2011/01/09/obama-administration-moves-forward-wi...

It's kind of like saying, 'A Bank has a front door which can be locked, so why do they need a safe?", it's because multiple levels of security is a damn site safer than putting all your eggs in one basket. Same can be said for systems that require you to log into a single central server in order to play multiplayer, it might help the company do market research, but it also introduces a single point of weakness that impacts the paying customer if it fails.

 
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Matthew Wilsonthe lose of nn would not be good for us, but it will not be good for verizion/comcast/att in the long run ether.04/24/2014 - 2:16pm
Matthew Wilsonsadly yes. it would take another sopa day to achieve it.04/24/2014 - 2:13pm
NeenekoI am also confused. Are you saying NN would only become law if Google/Netflix pushed the issue (against their own interests)?04/24/2014 - 2:10pm
E. Zachary KnightMatthew, you are saying a lot of things but I am still unclear on your point. Are you saying that the loss of Net Neutrality will be good in the long run?04/24/2014 - 2:06pm
Matthew WilsonOfcourse it does I never said it did not.though over time the death of NN will make backbone providers like Google, level3 and others stronger becouse most isps including the big ones can not provid internet without them. they can peer with smaller isps04/24/2014 - 1:54pm
E. Zachary KnightMatthew, and that still plays in Google's favor over their smaller rivals who don't have the muscle to stand up to ISPs.04/24/2014 - 1:45pm
Matthew Wilsongoogle wont pay becouse they control a large part of the backbone that all isps depend on. if verizon blocks their data, google does the same. the effect is Verizon loses access to 40% of the internet, and can not serve some areas at all.04/24/2014 - 1:14pm
Neenekolack of NN is in google and netflix interest. It is another tool for squeezing out smaller companies since they can afford to 'play'04/24/2014 - 12:57pm
Matthew WilsonI have said it before net nutrality will not be made in to law until Google or Netflix is blocked, or they do what they did for sopa and pull their sites down in protest.04/23/2014 - 8:02pm
Andrew EisenGee, I guess putting a former cable industry lobbyist as the Chairman of the FCC wasn't that great of an idea. http://www.nytimes.com/2014/04/24/technology/fcc-new-net-neutrality-rules.html?_r=204/23/2014 - 7:26pm
Andrew EisenIanC - I assume what he's getting at is the fact that once PS3/360 development ceases, there will be no more "For Everything But Wii U" games.04/23/2014 - 5:49pm
Andrew EisenMatthew - Yes, obviously developers will eventually move on from the PS3 and 360 but the phrase will continue to mean exactly what it means.04/23/2014 - 5:45pm
IanCAnd how does that equal his annoying phrase being meaningless?04/23/2014 - 5:09pm
Matthew Wilson@Andrew Eisen the phrase everything but wiiu will be meaningless afer this year becouse devs will drop 360/ps3 support.04/23/2014 - 4:43pm
Andrew EisenFor Everything But... 360? Huh, not many games can claim that title. Only three others that I know of.04/23/2014 - 3:45pm
MaskedPixelantehttp://www.joystiq.com/2014/04/23/another-world-rated-for-current-consoles-handhelds-in-germany/ Another World fulfills legal obligations of being on every gaming system under the sun.04/23/2014 - 12:34pm
Matthew Wilsonhttp://arstechnica.com/gaming/2014/04/steam-gauge-do-strong-reviews-lead-to-stronger-sales-on-steam/?comments=1 Here is another data driven article using sales data from steam to figure out if reviews effect sales. It is stats heavy like the last one.04/23/2014 - 11:33am
Andrew EisenI love RPGs but I didn't much care for Tales of Symphonia. I didn't bother with its sequel.04/23/2014 - 11:21am
InfophileIt had great RPGs because MS wanted to use them to break into Japan. (Which had the side-effect of screwing NA PS3 owners out of Tales of Vesperia. No, I'm not bitter, why do you ask?)04/23/2014 - 10:52am
RedMageI'm still disappointed the 360 never broke into Japan either. It had a bevy of great RPGs in the late 2000s.04/23/2014 - 9:48am
 

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