SCEA 'Clarifies' PSN Timeline

April 26, 2011 -

A new post from Patrick Seybold (Sr. Director, Corporate Communications & Social Media) on the PlayStation Blog attempts to clarify some of the facts that were released earlier today by SCEA. Seybold says that SCEA first identified that there was a security breach of PSN and that user data might have been compromised on April 19.

It wasn't until yesterday, says Seybold, that the security firm it hired figured out that user data and credit card info had been compromised. Today it shared that information with the public. Below is Seybold's post from PlayStation Blog:

"I wanted to take this opportunity to clarify a point and answer one of the most frequently asked questions today.

There’s a difference in timing between when we identified there was an intrusion and when we learned of consumers’ data being compromised. We learned there was an intrusion April 19th and subsequently shut the services down. We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon.

For those who were looking there’s also an FAQ with some more frequently asked questions

Thank you for your continued patience and support."

The FAQ can be found here. This statement sounds like Sony trying to back-track on just how long it took them to inform consumers that their data and credit card info had been stolen. We will continue to follow this story as it develops.

Source: PlayStation Blog


Comments

Re: SCEA 'Clarifies' PSN Timeline

Between this and Jack Tretton's comment, Sony sure has been running headlong backward in its PR lately.

Re: SCEA 'Clarifies' PSN Timeline

You say that as if it's a recent phenomenon. I know lolsony jokes stopped being funny a few years ago, but they never stopped being true.

Re: SCEA 'Clarifies' PSN Timeline

"We learned that someone got into our systems, you know, where we store all your information. So instead of telling you guys 'Hey, someone got into our systems, be on the look out for your information being stolen' we decided to sit on it a few days and make ABSOLUTELY SURE that someone had stolen your information before letting you guys know."

 

Stay classy, Sony.

 
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Matthew Wilson@AE I know I was just stating where I stand on issues like that in general04/27/2015 - 8:12pm
Andrew EisenWho, Colin Cowherd? No one's suggesting he should be forced out. Or that he should commentate on video games.04/27/2015 - 8:10pm
Matthew Wilson@AE I do not think he should be forced ou though. he has his right to his opinion and shouldnt be forced out because people disagree with it.04/27/2015 - 8:07pm
ZippyDSMleeJim suggjested a pay what you want setup like humble bundel.04/27/2015 - 7:49pm
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Andrew EisenYeah, working on that story now. Or rather, I'm working on finding time to write up that story.04/27/2015 - 7:40pm
Matthew Wilsonhttps://www.youtube.com/watch?v=Dll8eMJnTEE this crap is why sports fans and gamers dont get along. for love of god did I get sent back to 1995.04/27/2015 - 7:37pm
Matthew WilsonI do not think it will be the last time we see this. btw I am ok with paid mods.04/27/2015 - 7:10pm
ZippyDSMleehttp://www.pcgamer.com/valve-has-removed-paid-mods-functionality-from-steam-workshop/ 0_o04/27/2015 - 6:37pm
ZippyDSMleeMatthew Wilson:Humor and sarcasm sir.04/27/2015 - 6:36pm
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PHX Corphttps://twitter.com/Nibellion/status/592762131264733185/photo/1 a Transcript reguarding the Situation at Konami has been found(CEO Went Nuts over mobile and wanted kojima removed from the company)04/27/2015 - 2:25pm
 

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