Gamers' Voice To File Complaint with Information Commissioner Over PSN

April 27, 2011 -

Update: A subsequent story on Eurogamer confirms that the Information Commissioner's Office has confirmed its plans to grill Sony over the theft of millions of PlayStation Network users' personal data and credit card information.

"The Information Commissioner's Office takes data protection breaches extremely seriously," the organization told Eurogamer this morning. "Any business or organization that is processing personal information in the UK must ensure they comply with the law, including the need to keep data secure. We have recently been informed of an incident which appears to involve Sony. We are contacting Sony and will be making further enquiries to establish the precise nature of the incident before deciding what action, if any, needs to be taken by this office."

Original Story: UK gamer rights group Gamers' Voice says that it plans to ask the Information Commissioner to investigate Sony Computer Entertainment over the week-long security leak that has left an estimated 70 million PlayStation Network users worldwide vulnerable because of security breaches of personal data and credit card information. Last night Sony sent out an email to customers warning them to check their credit card statements and change their online passwords after confirming that hackers had stolen personal data. Gamers' Voice criticized the company for not alerting customers to the full extent of the data leak sooner.

"The response by Sony to this situation is at best disappointing and at worse dangerous as it has left up to 75 million customers at risk of identity theft and fraud," Gamers' Voice chairman Paul Gibson told Eurogamer. "While the Playstation Network being down for the better part of the week is unfortunate, it is the continuous lack of information being provided to gamers on the potential loss of their personal details which is most worrying."

"Since this security breach took place a week ago, Sony should have notified its customers immediately of the potential loss of information," Gibson continued. "We are contacting the Information Commissioner in the UK to see what powers they have to investigate this matter further and hopefully to force some answers from Sony about the extent of this security breach." If the Information Commissioner's Office finds that Sony has violated the law in the country, it has the power to rule on any complaints filed and take action.

Source: Eurogamer


Comments

Re: Gamers' Voice To File Complaint with Information ...

This whole mess makes me glad I don't own a PS3.

- Left4Dead

Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

- Left4Dead Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

Re: Gamers' Voice To File Complaint with Information ...

I was under the impression the jury was out on whether actual credit card information had been taken? 

Re: Gamers' Voice To File Complaint with Information ...

It does not matter as personal information is particularly important anyway (especially as it can be used for identity fraud) added to the fact that this may break the Data Protection Act.

Re: Gamers' Voice To File Complaint with Information ...

It will all depend on where the actual data is stored.  The law of the land it is in is what is enforceable plus any provisions various countries have regarding data about their citizens.  For Canadian customers, it isn't stored in the US (or it's already in violation of Canadian law)... if it's stored in Canada then the law has been broken.

I have a sneaking suspicion that it's all stored in Japan.  Anyone out there know what Japan's laws on data protection are?

 
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Matthew Wilsonthis is a nice video on P.T https://www.youtube.com/watch?v=K-85jO6nRNQ05/25/2015 - 11:57pm
Matthew Wilsonmaybe, but its still kinda sad even as a joke.05/25/2015 - 11:51pm
Goth_SkunkThe best commentary is delivered through humour.05/25/2015 - 11:36pm
Andrew EisenIt's not needed. It's a joke. Albeit one with quite a bit of commentary packed into it.05/25/2015 - 10:59pm
Matthew Wilsonmot game related, but still interesting. http://www.polygon.com/2015/5/25/8654983/jurassic-world-chris-pratt-apology the fact that this is even needed in modern culture is a embarrassment.05/25/2015 - 10:26pm
Matthew Wilsonyeah, but with no voice chat its doa.05/25/2015 - 9:48pm
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TechnogeekSplatoon's probably the best example at this point. Gameplay-wise, it's a team-based third-person shooter with a significant online component. It's rated E10.05/25/2015 - 8:36pm
TechnogeekThe silliest thing about most of the Nintendo hatred is that they may be the last company that interprets "family-friendly" as meaning "fun for more than just the really young kids".05/25/2015 - 8:33pm
ZippyDSMleeWell it could be worse, like skyrim out of the box, a shame DAI dose not have that level of editing...05/25/2015 - 5:58pm
Zenpretty well without getting "nasty". Many people are disappointed in the decision and the about face on the status of the games development.05/25/2015 - 4:22pm
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Goth_SkunkAs demonstrated by Ian's remarks, that 'market of possible fans' is apparently negligible.05/25/2015 - 4:18pm
Zeninformation while other versions had everything talked about openly.05/25/2015 - 4:15pm
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Goth_SkunkOh wow. That's not even misquoted, he actually said that. Though for additional context in previous pages, he truly does not think highly of Nintendo console owners, and claims that in the industry, he's not alone.05/25/2015 - 4:12pm
ZenI also took a screenshot of the statement in case it is taken down (via my Twitter): https://twitter.com/zenspath/status/60293960536562483205/25/2015 - 4:05pm
ZenLink for my previous post - http://forum.projectcarsgame.com/showthread.php?27584-Project-Cars-Sales-figures&p=942776&viewfull=1#post94277605/25/2015 - 4:03pm
ZenProject Cars basically canceled for Wii U, Slightlymad Studios Head, Ian Bell, states "Yup, and if you need to pass this on, we really dislike Nintendo users" on Forum to Wii U players waiting for the game and disappointed in the news.05/25/2015 - 4:03pm
Goth_SkunkAnd now, a humorous gif. Oblivious Otter is Oblivious. http://i.imgur.com/zdUZOWo.gif05/25/2015 - 3:49pm
 

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