Gamers' Voice To File Complaint with Information Commissioner Over PSN

April 27, 2011 -

Update: A subsequent story on Eurogamer confirms that the Information Commissioner's Office has confirmed its plans to grill Sony over the theft of millions of PlayStation Network users' personal data and credit card information.

"The Information Commissioner's Office takes data protection breaches extremely seriously," the organization told Eurogamer this morning. "Any business or organization that is processing personal information in the UK must ensure they comply with the law, including the need to keep data secure. We have recently been informed of an incident which appears to involve Sony. We are contacting Sony and will be making further enquiries to establish the precise nature of the incident before deciding what action, if any, needs to be taken by this office."

Original Story: UK gamer rights group Gamers' Voice says that it plans to ask the Information Commissioner to investigate Sony Computer Entertainment over the week-long security leak that has left an estimated 70 million PlayStation Network users worldwide vulnerable because of security breaches of personal data and credit card information. Last night Sony sent out an email to customers warning them to check their credit card statements and change their online passwords after confirming that hackers had stolen personal data. Gamers' Voice criticized the company for not alerting customers to the full extent of the data leak sooner.

"The response by Sony to this situation is at best disappointing and at worse dangerous as it has left up to 75 million customers at risk of identity theft and fraud," Gamers' Voice chairman Paul Gibson told Eurogamer. "While the Playstation Network being down for the better part of the week is unfortunate, it is the continuous lack of information being provided to gamers on the potential loss of their personal details which is most worrying."

"Since this security breach took place a week ago, Sony should have notified its customers immediately of the potential loss of information," Gibson continued. "We are contacting the Information Commissioner in the UK to see what powers they have to investigate this matter further and hopefully to force some answers from Sony about the extent of this security breach." If the Information Commissioner's Office finds that Sony has violated the law in the country, it has the power to rule on any complaints filed and take action.

Source: Eurogamer


Comments

Re: Gamers' Voice To File Complaint with Information ...

This whole mess makes me glad I don't own a PS3.

- Left4Dead

Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

- Left4Dead Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

Re: Gamers' Voice To File Complaint with Information ...

I was under the impression the jury was out on whether actual credit card information had been taken? 

Re: Gamers' Voice To File Complaint with Information ...

It does not matter as personal information is particularly important anyway (especially as it can be used for identity fraud) added to the fact that this may break the Data Protection Act.

Re: Gamers' Voice To File Complaint with Information ...

It will all depend on where the actual data is stored.  The law of the land it is in is what is enforceable plus any provisions various countries have regarding data about their citizens.  For Canadian customers, it isn't stored in the US (or it's already in violation of Canadian law)... if it's stored in Canada then the law has been broken.

I have a sneaking suspicion that it's all stored in Japan.  Anyone out there know what Japan's laws on data protection are?

 
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Sora-ChanAmbassador program, that's what I was looking for. Anyway the other games that have been made no longer exclusive to the early adopters got updates in their software. It'll only be a matter of time more than likely for the GBA to get the same treatment.07/31/2014 - 5:35am
Sora-ChanI might be naming it incorrectly when I say "founder" i mean the program for earlier adopters.07/31/2014 - 5:34am
Sora-Chanthe 3DS's GBA emulator was a rush job due to the founder program. No other GBA titles have been released on the 3DS yet. If/When they do get around to it, they'll more than likely update the emulation software.07/31/2014 - 5:32am
Zenemulator...it's not just a slap job that makes "some" work..they do it for each which is why they work so well. I would rather have the quality over just a slap job.07/30/2014 - 5:48pm
ZenMatthew there is a difference between "worked" and "accurate". You play the Nintendo VC titles they play as damn close to the original as possible. The PSP would just run them as best they could, issues and all. And Masked...EACH VC title has their own07/30/2014 - 5:48pm
MaskedPixelanteOnce again, the 3DS already HAS a GBA emulator, it just can't run at the same time as the 3DS OS.07/30/2014 - 4:54pm
Matthew Wilsonyou cant street pass in ds mode ether, and if moders can make a gba emulator that runs very well on the psp as I understand it. you are telling me that Nintendo devs are not as good as moders?07/30/2014 - 4:49pm
Zenperformance. Halo 1 and 2 worked great because they actually did custom work on each of them...just like Nintendo does now lol07/30/2014 - 4:08pm
Zenexisting hardware while the GBA has to be emulated completely. Same reason the 360 couldn't run most Original Xbox games correctly, or had issues because they just did "blanket approach" for their emulation which led to game killing bugs or horrible07/30/2014 - 4:07pm
ZenSora/Matthew: It's not just Miiverse, but the whole idea of streetpass and things like that would be affected if the OS is not running. And just because a 3DS game can be downloaded and run does not mean that GBA can as easily. Those 3DS games use the07/30/2014 - 4:06pm
E. Zachary KnightSleaker, How is that different from every other credit card company targeting high school and college students?07/30/2014 - 1:40pm
Sleaker@EZK - I think some people are concerned beacuse it's a predatory technique targetted toward younger people that don't understand on top of offering the worst interest rates of any retailer around.07/30/2014 - 11:33am
MaskedPixelantehttp://www.joystiq.com/2014/07/30/europe-gets-long-detained-shin-megami-tensei-4-at-cut-price/ "Sorry you had to wait a year for SMT4, would a price cut make it sting less?"07/30/2014 - 10:29am
NeenekoI would hope not. Though it is not unheard of for store specific cards to be pretty good.07/30/2014 - 8:17am
E. Zachary KnightDoes anyone, or at least any intelligent person, expect a retail branded credit card to be anything close to resembling a "good deal" on interest rates?07/30/2014 - 7:13am
SleakerGamestop articles popping up everywhere about their ludicrous new Credit card offerings at a whopping pre-approval for 26.9% APR07/29/2014 - 10:19pm
Matthew Wilsonhttp://arstechnica.com/tech-policy/2014/07/podcasting-patent-troll-we-tried-to-drop-lawsuit-against-adam-carolla/ the podcasting patent troll scum is trying to turn tail and run.07/29/2014 - 9:50pm
MaskedPixelanteOf course it's improved. At launch, Origin was scanning your entire hard drive, but now it's just scanning your browsing history. If that's not an improvement, I dunno what is!07/29/2014 - 8:59pm
Papa Midnighthttp://www.escapistmagazine.com/articles/view/video-games/columns/experienced-points/12029-Has-EAs-Origin-Service-Improved-Any-Over-the-Last-Two-Years07/29/2014 - 8:25pm
Sora-ChanSo it's just a matter of having better emulation software. If it can be done with a 3DS game, with all the memory and what not it takes up, it can be done with a GBA title through emulation.07/29/2014 - 7:30pm
 

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