Sony and Rockstar Release Statement on L.A. Noire Issues

May 19, 2011 -

After pointing the finger at the newest firmware update for PS3 as the cause of the console overheating while playing its crime noire game, L.A. Noire, Rockstar Games has backpedaled today. The company released a joint statement with Sony saying that the new firmware was not the root cause of the problem. Neither company claims to know what exactly is the cause of the PS3 overheating problem related to L.A. Noire either.

From the PlayStation Blog:

"We have received a very small number of customer support questions about PS3s overheating or shutting down while playing L.A. Noire. At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat. We are both committed to working hard to find solutions to this and any issues that may arise."

The post directs anyone having issues with L.A. Noire on PS3 hardware to contact RockStar's technical support or Sony's PS3 support:

Rockstar Support: www.rockstargames.com/support

Rockstar Support on Twitter: twitter.com/RockstarSupport

PlayStation 3 Support: http://us.playstation.com/support


Comments

Re: Sony and Rockstar Release Statement on L.A. Noire Issues

So...  The only two parties who could be to blame both agree that neither party is to blame?  Have I got that right?  Whose fault do they suppose it is, the customer's?

Re: Sony and Rockstar Release Statement on L.A. Noire Issues

That means that neither the L.A. Noire software or the Playstation firmware is to blame BY THEMSELVES. However, the two combined could make this happenned. Both softwares could have a part that couldn't work with the other.

It feels good to see though, that they're working together to fix this instead of throwing the blame to the other.

 
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quiknkoldif that makes me petty, then I guess I'm one petty sob10/22/2014 - 8:48am
quiknkoldwell I'm sorry Conster, Having my skull smashed in when I was 14 made me skeptical to apologies when it comes to Bullying regardless of the platform its given. I guess Bullies beat the sympathy out of me.10/22/2014 - 8:47am
ConsterOn an unrelated note, I'm missing a "heck if I know" option on the poll.10/22/2014 - 8:33am
ConsterIf someone offends a bunch of people on twitter, they should apologize on twitter, and not accepting said apology because it's "only" on twitter is petty.10/22/2014 - 8:22am
BillThe first link is 4 days old, I didn't see it until today.10/22/2014 - 8:19am
BillJust posting them for the record since they have become part of the GG narrative.10/22/2014 - 8:17am
Billhttp://www.breitbart.com/Breitbart-London/2014/10/21/Incredibly-GamerGate-is-winning-but-you-won-t-read-that-anywhere-in-the-terrified-liberal-media10/22/2014 - 8:14am
BillOh yeah, http://www.breitbart.com/Big-Hollywood/2014/10/17/Supporting-GamerGate-Does-Not-Make-You-a-Bully10/22/2014 - 8:14am
BillThere are now two pro GG articles on Breitbart today, one by James Fudge's favorite "quotes out of context" writer Milo. Amazingly Milo claims GG is winning.10/22/2014 - 8:13am
quiknkoldhavent seen any apologies from the "Other Side" except from Boogie, and he made a video, and I saw him give his apology and I accepted it.10/22/2014 - 8:03am
Michael ChandraWhich usually is "the guy is an ass and I don't really believe it, but fine, benefit for the doubt THIS time and no second chances."10/22/2014 - 7:58am
Michael ChandraI'll accept his apology for something that, no matter whether a joke or serious is way out of line, just as much as I accept apologies from others.10/22/2014 - 7:57am
Michael ChandraRefusing to accept an apology that is done through the same medium and does not sound horribly half-assed is just plain childish.10/22/2014 - 7:56am
Michael ChandraPeople on 'both' sides of the debate have screwed up and apologized without such acts. Where's your criticism on the other side?10/22/2014 - 7:56am
E. Zachary KnightReason posted the second part of their GamerGate story: http://reason.com/archives/2014/10/22/gamergate-part-2-videogames-meet-feminis/10/22/2014 - 7:51am
quiknkoldagain, I dont accept any apology when I cant see their face when they give it to me. He needs to do a video, or do something positive like charity or whatever.10/22/2014 - 7:15am
Michael ChandraBut that's the case with every apology, isn't it?10/22/2014 - 5:57am
Michael ChandraDon't get me wrong. The guy from Gawker screwed up, and he acknowledged that and apologized. Whether people believe him is a second thing.10/22/2014 - 5:57am
Michael ChandraTranslation: "We screwed up but are denying it by saying we don't support groups that bully despite us doing exactly what such a group wanted us to do."10/22/2014 - 5:51am
InfophileAdobe: "Adobe sent Ars an e-mail that said, "Please read our Twitter response to this matter.""... You do realize Twitter isn't the best platform for an official response, right?10/22/2014 - 4:23am
 

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