Survey: Consumers Stick By PS3, Sony, and PlayStation Network

May 24, 2011 -

A survey conducted by GameSpot reveals that consumer confidence in the PlayStation 3, Sony, and the PlayStation Network has not been diminished by the three week downtime of the network that caused a serious breach in security. GameSpot surveyed 2,285 of its members to find out if they planned on sticking with the console. A majority of those users said that they would stick with the PS3, while nine percent said they were jumping ship to Xbox 360.

When asked how the recent security breach impacted how they felt about Sony and the PlayStation Network, 14 percent said that they no longer trust Sony or the PlayStation Network; 35 percent said it had not changed their opinion; 23 percent said that they would trust Sony going forward because the security breach forced the company to add stricter security measures; and 28 percent said that they would change how much information they share with Sony.

When asked how the security breach affects their overall opinion of online games and services, seven percent said it had a negative impact; 71 percent claimed it had no affect; and 22 percent said it had a positive affect because it made online service operators aware of security dangers.

When asked about Sony's response to the breach, 57 percent said they handled it appropriately and 43 percent said they did not handle it well.

When asked if they planned on returning to the PlayStation Network after services are restored (some of the services, but not all, are back online) 67 percent said "very likely; 14 percent said somewhat likely; 10 percent were undecided; four percent said somewhat unlikely; and five percent said very unlikely.

Finally, when asked if they would permanently switch from PlayStation Network to Xbox Live, 64 percent said very unlikely; 11 percent said somewhat unlikely; 13 percent were undecided; three percent said somewhat likely; two percent said very likely; and nine percent said they had already switched to Xbox Live.


Comments

Re: Survey: Consumers Stick By PS3, Sony, and PlayStation ...

I'd be more interested in seeing how this affects next-gen sales. It could be that gamers are sticking with their console because a) apathy, b) can't afford to jump to a new console, or c) don't want to jump to a new console that's been out for years only to see it outdated by the next-generation.

I'm on the fence.

 

Re: Survey: Consumers Stick By PS3, Sony, and PlayStation ...

Exactly.  All this shows is consumers are unwilling or unable to drop $200+ on a new console just because they lost online play for a little while.  But I'd bet it did affect the brand name, and some of those people will be looking at Microsoft's next-gen console when it comes time. 

Re: Survey: Consumers Stick By PS3, Sony, and PlayStation ...

This just in: Roughly 205 of the members polled were Xbox fanboys to begin with.

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Re: Survey: Consumers Stick By PS3, Sony, and PlayStation ...

Yeah and the rest are PS fanboys, So whats your point?

Re: Survey: Consumers Stick By PS3, Sony, and PlayStation ...

Probably said 205 people probably didn't even own a PS3 in the first place. 

 
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MattsworknameBIG: how does that make sense?08/05/2015 - 12:18am
Big PermLenny Kravitz penis has been trending all day08/04/2015 - 11:45pm
MattsworknameSo far, Win 8 gave me nothing but problems08/04/2015 - 11:18pm
MattsworknameI;ll see what I can come up with tomarow08/04/2015 - 11:16pm
ZippyDSMleethose is the issue.08/04/2015 - 10:47pm
ZippyDSMleeOdd, even with admin? I have UAC turned off so I do not have to fuss with it too much, also in order to run FO3/NV you need DX,VC++ 010, mmm might try and download VC++ distro pack both 32 and 64bit from 8 to 2012 or so and isntall them see if one of thos08/04/2015 - 10:46pm
MattsworknameTried that 2 zippy, it still wouldn't work08/04/2015 - 10:43pm
ZippyDSMleeI have had to run NV in compatibility mode before. I have both FO3 and NV running fine with a bunch of mods on win8.108/04/2015 - 10:24pm
MattsworknameI did the direct x 9 fix, issue remains08/04/2015 - 10:13pm
MattsworknameI've had issues with it since the start really, as soon as I tried to run it on Win 8.1, vegas woudl crash as soon as i launched it, even when using the base game08/04/2015 - 10:12pm
MattsworknameManta: I run into issues the moment I try to use any mods. and some times even no mods08/04/2015 - 10:09pm
MattsworknameChris ray gun on the gawker media scandel from a few weeks back https://www.youtube.com/watch?v=apGv0KTV9IM08/04/2015 - 10:08pm
black mantaFunny, Matt. I've been able to run it from Steam no problem.08/04/2015 - 10:02pm
Big PermDo you need Directx 9.0c still? Should be a manual download for win 7/808/04/2015 - 9:55pm
MattsworknameBlack manta; I've been trying to get vegas and 3 to work on windows 8 for months and no method I tries fixed it manta08/04/2015 - 9:53pm
Big PermOh wow, yeah cleared my entire history and now suggestions are subs instead08/04/2015 - 9:15pm
Big PermI think you can mecha. Unless it's just removing it from your UI and still tracking it behind the scenes08/04/2015 - 9:11pm
MechaTama31It would be nice if Youtube just let you delete a video from your history, like Netflix does.08/04/2015 - 9:09pm
black mantaF3 and NV have long been since fixed. They run great on Windows 8 and 8.1. And there's also the Unofficial Patch for F3 and the Mission Mojave patch for NV in case they don't.08/04/2015 - 9:05pm
MattsworknameYeah Big, but for those who had the game for long times, it is to late for that08/04/2015 - 8:43pm
 

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