Survey: Consumers Stick By PS3, Sony, and PlayStation Network

May 24, 2011 -

A survey conducted by GameSpot reveals that consumer confidence in the PlayStation 3, Sony, and the PlayStation Network has not been diminished by the three week downtime of the network that caused a serious breach in security. GameSpot surveyed 2,285 of its members to find out if they planned on sticking with the console. A majority of those users said that they would stick with the PS3, while nine percent said they were jumping ship to Xbox 360.

When asked how the recent security breach impacted how they felt about Sony and the PlayStation Network, 14 percent said that they no longer trust Sony or the PlayStation Network; 35 percent said it had not changed their opinion; 23 percent said that they would trust Sony going forward because the security breach forced the company to add stricter security measures; and 28 percent said that they would change how much information they share with Sony.

When asked how the security breach affects their overall opinion of online games and services, seven percent said it had a negative impact; 71 percent claimed it had no affect; and 22 percent said it had a positive affect because it made online service operators aware of security dangers.

When asked about Sony's response to the breach, 57 percent said they handled it appropriately and 43 percent said they did not handle it well.

When asked if they planned on returning to the PlayStation Network after services are restored (some of the services, but not all, are back online) 67 percent said "very likely; 14 percent said somewhat likely; 10 percent were undecided; four percent said somewhat unlikely; and five percent said very unlikely.

Finally, when asked if they would permanently switch from PlayStation Network to Xbox Live, 64 percent said very unlikely; 11 percent said somewhat unlikely; 13 percent were undecided; three percent said somewhat likely; two percent said very likely; and nine percent said they had already switched to Xbox Live.


Comments

Re: Survey: Consumers Stick By PS3, Sony, and PlayStation ...

I'd be more interested in seeing how this affects next-gen sales. It could be that gamers are sticking with their console because a) apathy, b) can't afford to jump to a new console, or c) don't want to jump to a new console that's been out for years only to see it outdated by the next-generation.

I'm on the fence.

 

Re: Survey: Consumers Stick By PS3, Sony, and PlayStation ...

Exactly.  All this shows is consumers are unwilling or unable to drop $200+ on a new console just because they lost online play for a little while.  But I'd bet it did affect the brand name, and some of those people will be looking at Microsoft's next-gen console when it comes time. 

Re: Survey: Consumers Stick By PS3, Sony, and PlayStation ...

This just in: Roughly 205 of the members polled were Xbox fanboys to begin with.

_____________________________________________________________________________

"Power means nothing without honor and pride."

http://grifsgamereviews.blogspot.com My video game review site.

Atlanta Video Games Examiner for examiner.com

Re: Survey: Consumers Stick By PS3, Sony, and PlayStation ...

Yeah and the rest are PS fanboys, So whats your point?

Re: Survey: Consumers Stick By PS3, Sony, and PlayStation ...

Probably said 205 people probably didn't even own a PS3 in the first place. 

 
Forgot your password?
Username :
Password :

Shout box

You're not permitted to post shouts.
james_fudgethere's some inside baseball stuff going on in this Andrew - likely some stuff we don't know10/20/2014 - 3:30pm
E. Zachary KnightGreat musical video about online trolling. https://www.youtube.com/watch?v=_nS-QeM2ne810/20/2014 - 2:46pm
Andrew EisenBut again, this whole thing is just too damn vague to form an opinion on.10/20/2014 - 2:40pm
Andrew EisenWithout the original communication, it's impossible to say if it could honestly be misconstrued as a friendly suggestion rather than an employer directive. However, it appears that subsequent emails should have cleared up any doubt.10/20/2014 - 2:40pm
Andrew EisenThose aren't the owner's words, they're Chris Dahlen's. For what it's worth, we do see an email from Gonzalez stating "you've already broken the only rule we set for you!!!!!!!"10/20/2014 - 2:38pm
Michael ChandraSo really the guy's own words strike me as "wah! How dare you disagree with me!" behaviour, which is the sort of childish attitude I am unfortunately not surprised by.10/20/2014 - 2:17pm
Michael ChandraCorrect AE, but then again the owner's own words are about "wishes", not about an order. No "we told him not to", but going against his wishes.10/20/2014 - 2:16pm
Matthew Wilsonyup. sadly that has been true for awhile.10/20/2014 - 2:10pm
james_fudgewelcome to 2014 politics. Increasingly fought online10/20/2014 - 1:54pm
E. Zachary KnightIt is honestly a shame that anyone has to publicly state they are against such vile behavior, but that is the sad life we live.10/20/2014 - 1:46pm
E. Zachary KnightDecided to publicly reiterate my opposition to harassment campaigns. http://randomtower.com/2014/10/just-stop-with-the-harassment-and-bullying-campaigns-already/10/20/2014 - 1:45pm
Andrew EisenMichael Chandra - Unless I overlooked it, we haven't seen how the directive to not talk about whatever he wasn't supposed to talk about was phrased so it’s hard to say if it could have been misconstrued as a suggestion or not.10/20/2014 - 12:35pm
Andrew EisenHey, the second to last link is the relevant one! He actually did say "let them suffer." Although, he didn't say it to the other person he was bickering with.10/20/2014 - 12:29pm
Neo_DrKefkahttps://archive.today/F14zZ https://archive.today/SxFas https://archive.today/1upoI https://archive.today/0hu7i https://archive.today/NsPUC https://archive.today/fLTQv https://archive.today/Wpz8S10/20/2014 - 11:21am
Andrew EisenNeo_DrKefka - "Attacking"? Interesting choice of words. Also interesting that you quoted something that wasn't actually said. Leaving out a relevant link, are you?10/20/2014 - 11:04am
quiknkoldugh. I want to know why the hell Mozerella Sticks are 4 dollars at my works cafeteria...are they cooked in Truffle Oil?10/20/2014 - 10:41am
Neo_DrKefkaAnti-Gamergate supporter Robert Caruso attacks female GamerGate supporter by also attacking another cause she support which is the situation happening in Syia “LET SYRIANS SUFFER” https://archive.today/F14zZ https://archive.today/Wpz8S10/20/2014 - 10:18am
Neo_DrKefkaThat is correct in an At-Will state you or the employer can part ways at any time. However Florida also has laws on the books about "Wrongful combinations against workers" http://www.flsenate.gov/Laws/Statutes/2012/448.04510/20/2014 - 10:07am
james_fudgehe'd die if he couldn't talk about Wii U :)10/20/2014 - 9:16am
Michael ChandraBy the way, I am not saying Andrew should stop talking about Wii-U. I find it quite nice. :)10/20/2014 - 8:53am
 

Be Heard - Contact Your Politician