Sega Pass System Hacked, Company Informs Customers

June 17, 2011 -

According to a letter posted by our very own E. Zachary Knight at his personal website ezknight.net, Sega has been hacked, and the scope and scale of the security breach seems to be grand in nature. According to the email from Sega, the company was forced to take down its "Sega Pass System" yesterday after it identified that an "unauthorized entry" had occurred with the system's user database.

A "subset" of SEGA Pass members' emails addresses, dates of birth and encrypted passwords were  stolen during that intrusion, says Sega. Thankfully, no credit card or other personal financial information was stolen, and Sega stressed that the stolen data was encrypted and not in "plain text" format.

The usual warnings come with the email: change your password and watch out for any suspicious emails that might ask you to divulge further information. As a rule companies do not ask users to provide personal information within emails.

The full letter can be found below:

Dear XXXX,

As you may be aware, the SEGA Pass system has been offline since yesterday, Thursday 16 June.

Over the last 24 hours we have identified that unauthorised entry was gained to our SEGA Pass database.

We immediately took the appropriate action to protect our consumers’ data and isolate the location of the breach. We have launched an investigation into the extent of the breach of our public systems.

We have identified that a subset of SEGA Pass members emails addresses, dates of birth and encrypted passwords were obtained. To stress, none of the passwords obtained were stored in plain text.

Please note that no personal payment information was stored by SEGA as we use external payment providers, meaning your payment details were not at risk from this intrusion.

If you use the same login information for other websites and/ or services as you do for SEGA Pass, you should change that information immediately.

We have also reset your password and all access to SEGA Pass has been temporarily suspended.

Additionally we recommend you please take extra caution if you should receive suspicious emails that ask for personal or sensitive information.

Therefore please do not attempt to login to SEGA Pass at present, we will communicate when the service becomes available.

We sincerely apologise for this incident and regret any inconvenience caused.

We are contacting all our members with these recommendations.

If you have any further questions please contact SEGA customer support on: mailto:csescalations@sega.com

Thanks to E. Zachary Knight and Andrew Eisen for the tips.


 
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E. Zachary KnightHad some fun discussions about that dumb dress on Facebook. I opened the original picture in GIMP and sampled the colors and determined them to be Blue and Gold. People still say I am wrong.02/27/2015 - 7:41pm
ConsterTime for something completely different: #teamwhiteandgoldllama!02/27/2015 - 7:27pm
ZippyDSMleeAndrew Eisen: I'll try. ^^02/27/2015 - 5:40pm
ZippyDSMlee james_fudge: That’s what I been doing damnit!! *bites your leg*. LOL All but a couple posts have been written in word 2010. This has had my full attention so I’ve been able to keep some consistency up today which is nice a shame it’s still gibberish ><02/27/2015 - 5:38pm
Andrew EisenLike I said, if you want to have a discussion or get a question answered, I'm more than happy to oblige. All I ask in return is you have enough respect for everyone else to take the time to compose a readable post.02/27/2015 - 5:35pm
ZippyDSMleeI suppose it would be poor of me to say this but thank you for taking the time to reply to my questions, it does help me every now and then to discuss things and update or refine my opinion on stuff.. I do miss the forums here….02/27/2015 - 5:31pm
james_fudgeYou could run it through Word :) It's not that hard.02/27/2015 - 5:30pm
ZippyDSMleeSomething’s I can be clearer on more simple constructs making me better understood. Stack my weaknesses with complex constructs and my bad sense of humor and ya it’s a mess.. Consistent clarity is a pain in the butt for me.02/27/2015 - 5:22pm
ZippyDSMleeHave I ever held a covnersion this long that dose not have issues?02/27/2015 - 5:18pm
ZippyDSMleeBetween being learning disabled and having “quirks” from 5th grade I communicate in streaming conscious, I derive information from written words out of order giving me issues revolving around context.02/27/2015 - 5:17pm
Andrew EisenYou're bullshitting. You can communicate clearly. I've seen you do it. If you want to have a discussion, fine. I'm more than happy to oblige but I'm not going to waste any more of my time if you insist on hiding behind the Zippy character.02/27/2015 - 5:15pm
ZippyDSMleeThose that walk the harsh path of grammar are blind to those that nibble upon it. Of course it helps incoherence is my friend…. LOL02/27/2015 - 5:14pm
Andrew EisenAgain, your comments make no damn sense.02/27/2015 - 5:10pm
ZippyDSMleeMabye if I put my brains in a blender I would think better...I dunno... LOL02/27/2015 - 5:09pm
ZippyDSMleequestion. God this is what I get for writing for the last 3 days…. to much over damn thinking….02/27/2015 - 5:07pm
ZippyDSMleeAndrew Eisen: I was going to say… the basis of feminism(and many things) is group opinion, because she is a part of the group how can she not be influenced by and be lost in whose opinion starts where…but I guess that’s more an existential general human 02/27/2015 - 5:06pm
ZippyDSMleeoy vay this palce hates Noscript I dunno if tis the post being copied from word or scrit issues but it will not let me post sometimes.02/27/2015 - 5:00pm
Andrew EisenYes, I am not portraying her as someone who does not use opinions in her various talks and presentations.02/27/2015 - 4:59pm
ZippyDSMleeattack than think.02/27/2015 - 4:58pm
ZippyDSMleeI can admit a lot of the butthurt coming from the other side is frankly a conditioned response learned from past experiences of censorship and social moral crusades. Which it really is not but it’s a forest for the tree’s issue I guess and it’s easier to 02/27/2015 - 4:58pm
 

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