Sega Pass System Hacked, Company Informs Customers

June 17, 2011 -

According to a letter posted by our very own E. Zachary Knight at his personal website ezknight.net, Sega has been hacked, and the scope and scale of the security breach seems to be grand in nature. According to the email from Sega, the company was forced to take down its "Sega Pass System" yesterday after it identified that an "unauthorized entry" had occurred with the system's user database.

A "subset" of SEGA Pass members' emails addresses, dates of birth and encrypted passwords were  stolen during that intrusion, says Sega. Thankfully, no credit card or other personal financial information was stolen, and Sega stressed that the stolen data was encrypted and not in "plain text" format.

The usual warnings come with the email: change your password and watch out for any suspicious emails that might ask you to divulge further information. As a rule companies do not ask users to provide personal information within emails.

The full letter can be found below:

Dear XXXX,

As you may be aware, the SEGA Pass system has been offline since yesterday, Thursday 16 June.

Over the last 24 hours we have identified that unauthorised entry was gained to our SEGA Pass database.

We immediately took the appropriate action to protect our consumers’ data and isolate the location of the breach. We have launched an investigation into the extent of the breach of our public systems.

We have identified that a subset of SEGA Pass members emails addresses, dates of birth and encrypted passwords were obtained. To stress, none of the passwords obtained were stored in plain text.

Please note that no personal payment information was stored by SEGA as we use external payment providers, meaning your payment details were not at risk from this intrusion.

If you use the same login information for other websites and/ or services as you do for SEGA Pass, you should change that information immediately.

We have also reset your password and all access to SEGA Pass has been temporarily suspended.

Additionally we recommend you please take extra caution if you should receive suspicious emails that ask for personal or sensitive information.

Therefore please do not attempt to login to SEGA Pass at present, we will communicate when the service becomes available.

We sincerely apologise for this incident and regret any inconvenience caused.

We are contacting all our members with these recommendations.

If you have any further questions please contact SEGA customer support on: mailto:csescalations@sega.com

Thanks to E. Zachary Knight and Andrew Eisen for the tips.


 
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Wonderkarpthe people who caused those events were sick mentally disturbed individuals, Not people with Political Differences or Gamers. and in comparison, a Bomb Threat is NOTHING compared to Real Child Murder. I hope you choke on your own Bile05/28/2015 - 5:40am
WonderkarpI'm calling you out in public, MechaRash. What you said in the Gaming for Everyone News Post was DISGUSTING. In No way has Gamergate, OR Gamers in General ever been involved in a School Shooting Nor will they ever05/28/2015 - 5:38am
Mattsworknamemeet ips. stupid phone.05/27/2015 - 11:34pm
MattsworknameI feel ups should have a hard line expiration date. if a company doesn't use them for ten years they have to put it on the market or make it open source05/27/2015 - 11:34pm
MechaCrashPride does play a factor. If you sell an IP to someone, and they make a ton of money off it, it makes you look like a tool: why didn't YOU make that money? Better to sit on it than be embarassed that way.05/27/2015 - 10:58pm
ZippyDSMleeAS far as I understand it the suits think sitting on a an IP till the time is right is more profitable than tradeing it around.....hevean forbit soemone use soemthing to make money with....05/27/2015 - 9:58pm
Andrew EisenOh, there's also the Facebook page.05/27/2015 - 4:29pm
hidannikOkay :( Guess I'll just have to YouTube it when I've caught up on all the other podcasts.05/27/2015 - 4:13pm
Andrew EisenI honestly don't know. The show is on my YouTube channel and we promote it here on the site every week.05/27/2015 - 4:11pm
hidannikIs there nothing a podcast app can key on?\05/27/2015 - 4:09pm
Andrew EisenYeah, we lost Libsyn quite some time ago. As such, no RSS or iTunes. We're working on finding a new (and cost effective) home but it's been really slow going.05/27/2015 - 4:07pm
hidannikThe last one on that feed was Feb 905/27/2015 - 4:05pm
hidannikThe feed is at superpac.libsyn.com05/27/2015 - 4:05pm
hidannikI ask because it hasn't shown up in my PocketCasts feed in a while. (I'm currently a month behind)05/27/2015 - 4:02pm
E. Zachary KnightAE, Loved your mom as the guest on your 30 Days of Netflix series. She is one interesting lady.05/27/2015 - 3:47pm
E. Zachary Knighthidannik, If you mean on iTunes, we are working to get it back up there soon. Otherwise, the show must go on. We record live every Saturday at 8pm Central05/27/2015 - 3:47pm
Andrew Eisenhidannik - The podcast will continue this weekend and every weekend after for the foreseeable future. What makes you ask?05/27/2015 - 3:29pm
Matthew WilsonI say no it isnt, but it depends on the reason for not selling it. were the pressured to not sell it. aka target au, or did they chose not to on their own aka gog with hatred.05/27/2015 - 3:28pm
hidannikIs there no more podcast?05/27/2015 - 3:26pm
E. Zachary KnightHere is another thought exercise. How would you feel if game developers traded in IP? http://gamasutra.com/blogs/JorgeMunoz/20150520/243471/Why_dont_developers_buysell_intellectual_property_much_like_other_assets.php05/27/2015 - 3:24pm
 

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