BioWare Offers Apology, Update on Neverwinter Nights Forum Hack

June 24, 2011 -

On June 14 BioWare informed forum users that its Neverwinter Nights forums had been hacked and forum accounts were likely compromised. That happened on June 14. On June 23 the company offered an update on the situation and an apology to users for the inconvenience. The update was posted on the Bioware Social Network and penned by Aaryn Flynn - Studio GM, BioWare Edmonton VP, Electronic Arts:

"We are continuing our investigation of the unauthorized intrusion of the decade-old BioWare server system supporting the Neverwinter Nights forums. As we previously stated, we have determined that no credit card data was compromised from the servers, nor did we ever have or store sensitive data like social security numbers. Our investigation shows that information such as user names, encrypted passwords, email addresses, mailing addresses, names, phone numbers, CD keys and birth dates from accounts on the server system associated with Neverwinter Nights may have been compromised. Accordingly, in an abundance of caution, we are emailing those whose accounts were potentially affected and either disabling their forum accounts or resetting their EA Account passwords.

We take the security of your information very seriously and regret any inconvenience this may have caused our customers and fans. If your username, email address and/or password on your Neverwinter Nights account are similar to those you use on other sites, we recommend changing your password at those sites as well. We advise all of our fans to always be aware of any suspicious emails or account activity and report any suspicious emails and account activity to Customer Support at 1-877-357-6007."

An updated FAQ from EA's support department can be found here.

Source: Blue's News


 
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