Survey Says: Consumer Confidence Hurt by Rampant Security Breaches

A new survey conducted by MCV UK finds that a majority of gamers in the United Kingdom believe that the never-ending stream of security breaches has seriously hurt consumer confidence. While hacking groups like Lulz Security may be retreating from attacking game-related websites and services, gamers surveyed say that the damage is already done.

MCV surveyed 633 UK gamers who use digital services such as PlayStation Store, iTunes, Steam, and other digital distribution. They found that 34 percent had doubt that most publishers are capable of protecting the personal data of users. Another 20 percent said that they don’t trust download services at all.

A third of respondents said that they have deleted their accounts altogether in response to the attacks, while 46 percent said they still trust publishers. Finally, a third of respondents said that they did not know what actions to take if their data has been lost or stolen and 54 percent said that they were unhappy with the level of communication they received from publishers about what to do.

Source: MCV UK

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