Games and Films as Crisis Management Training Tools

July 6, 2011 -

Researcher Anita Lynn Furtner says that the best way to train for a crisis is to use films and video games. She said crisis management training needs a change and that it is time to do away with lectures and boring PowerPoint presentations and consider films and video games.

"You have a lecture, you have a PowerPoint and a knowledge check and, there, you are considered trained and certified. And, most likely, you only do this once a year," said Furtner. She wrote her dissertation at the University of Arizona about the potential use of films and video games for crisis management training. She earned her doctoral degree in rhetoric, composition and the teaching of English in May

"That's not what I call motivating or engaging, and it doesn't lead to any long-term recall," added Furtner.

These kinds of ideas shaped her dissertation, "Entertaining Crisis: What 21st Century Corporations Can Learn from the Rhetoric of Crisis in Film and Computer Games." Furtner has long been concerned with finding stronger training models to provide effective ways to help people retain the knowledge they need when a real crisis happens.

For her study, Furtner used three films: "Virus," "Apollo 13" and "2012." She also studied three games: Splinter Cell: Conviction, Gears of War 2 and Call of Duty 6: Modern Warfare 2.

"With popular film, you are mentally engaged in understanding the story and keeping in mind different scenes to understand the big picture," she said. "Even more so with video games, because you have an active role in designing the story, to a certain extent."

But in studying plot, narrative and metaphor, Furtner found that not all films and video games work well in training. Those with a strong narrative and deep storyline tend to be better than traditional training methods.

Furtner says that she plans a new study that she will modify to influence player behaviors. In the long run she hopes that her work will help lead to more integrated ways for agencies, companies and organizations to implement useful crisis management training.

"I want to help people to be able to say, 'I'm not going to react, I'm going to respond,'" Furtner said. "I think it's important to make a shift in the way we are teaching our employees so that they are able to remember this a week, a month, a year from now."

Source: UA News


 
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SleakerAlthough.. I don't think it hurts anyone if kids think the report is true :P09/01/2014 - 3:26am
Sleakerand just for future reference. National Reports is a fake news site, they decided to remove their disclaimers a while back apparently...09/01/2014 - 3:25am
Thomas RiordanDon't feel bad. I posted the same thing last night and deleted it once I realized it wasn't real.08/31/2014 - 11:13pm
E. Zachary KnightAh. The report actually read serious to me. Oh well. At least it didn't happen.08/31/2014 - 7:46pm
ConsterAlthough apparently someone who was in a swatting ring in Texas took a plea for up to 5 years in July.08/31/2014 - 7:14pm
ConsterProbably because it's a satire site.08/31/2014 - 7:13pm
E. Zachary KnightI agree that the kid should be punished, but the charge and sentence seem a bit overboard to me. http://nationalreport.net/15-year-old-swatted-domestic-terrorism/08/31/2014 - 6:56pm
Andrew EisenI get a "page doesn't exist."08/31/2014 - 11:50am
MaskedPixelantehttps://twitter.com/Nevelets/status/506076879309508608 What we're currently supposed to be offended by, or whatever.08/31/2014 - 10:10am
MechaTama31AE: Probably snarky commentary on this: http://www.gamepolitics.com/2014/08/29/principle-player-leland-yee-arms-trading-case-dies08/30/2014 - 8:43pm
Andrew EisenConster - Don't know. Got a link to whatever you're referring to?08/30/2014 - 7:04pm
ConsterWait, what's this about Leland Yee eliminating witnesses?08/30/2014 - 5:50pm
IanCBroke my EA boycott to pick up Plants vs Zombies Garden Warfare. Loving it. Still hate EA though. But i like Popcap. Gah.08/30/2014 - 6:01am
MaskedPixelantehttp://m.tickld.com/x/something-you-never-realized-about-guardians-of-the-galaxy Right in the feels.08/29/2014 - 6:56pm
AvalongodAgain I think we're conflating the issue of whether Sarkeesian's claims are beyond critique (no they're not) and whether its ever appropriate to use sexist language, let alone physical threats on a woman to intimidate her (no it isn't)08/29/2014 - 5:04pm
prh99Trolling her or trying to assail her integrity just draws more attention (Streisand effect?). Which is really not what the trolls want, so the only way to win (if there is a win to be had) is not to play/troll.08/29/2014 - 5:02pm
prh99Who cares, just don't watch the damn videos if you don't like her. Personally, I don't care as far as she is concerned as long there are interesting games to be played.08/29/2014 - 4:34pm
Andrew EisenZip - And yet, you can't cite a single, solitary example. (And no one said you hated anyone. Along those lines, no one claimed Sarkeesian was perfect either.)08/29/2014 - 3:51pm
Andrew EisenSaint's Row: Gat Out of Hell was just announced for PC, PS3, PS4, Xbox 360 and Xbox One making it the 150th game For Everything But Wii U! Congratulations Deep Silver!08/29/2014 - 3:49pm
ZippyDSMleeI do not hate them jsut think its mostly hyperlobe.08/29/2014 - 3:40pm
 

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