Games and Films as Crisis Management Training Tools

July 6, 2011 -

Researcher Anita Lynn Furtner says that the best way to train for a crisis is to use films and video games. She said crisis management training needs a change and that it is time to do away with lectures and boring PowerPoint presentations and consider films and video games.

"You have a lecture, you have a PowerPoint and a knowledge check and, there, you are considered trained and certified. And, most likely, you only do this once a year," said Furtner. She wrote her dissertation at the University of Arizona about the potential use of films and video games for crisis management training. She earned her doctoral degree in rhetoric, composition and the teaching of English in May

"That's not what I call motivating or engaging, and it doesn't lead to any long-term recall," added Furtner.

These kinds of ideas shaped her dissertation, "Entertaining Crisis: What 21st Century Corporations Can Learn from the Rhetoric of Crisis in Film and Computer Games." Furtner has long been concerned with finding stronger training models to provide effective ways to help people retain the knowledge they need when a real crisis happens.

For her study, Furtner used three films: "Virus," "Apollo 13" and "2012." She also studied three games: Splinter Cell: Conviction, Gears of War 2 and Call of Duty 6: Modern Warfare 2.

"With popular film, you are mentally engaged in understanding the story and keeping in mind different scenes to understand the big picture," she said. "Even more so with video games, because you have an active role in designing the story, to a certain extent."

But in studying plot, narrative and metaphor, Furtner found that not all films and video games work well in training. Those with a strong narrative and deep storyline tend to be better than traditional training methods.

Furtner says that she plans a new study that she will modify to influence player behaviors. In the long run she hopes that her work will help lead to more integrated ways for agencies, companies and organizations to implement useful crisis management training.

"I want to help people to be able to say, 'I'm not going to react, I'm going to respond,'" Furtner said. "I think it's important to make a shift in the way we are teaching our employees so that they are able to remember this a week, a month, a year from now."

Source: UA News


 
Forgot your password?
Username :
Password :

Shout box

You're not permitted to post shouts.
PHX CorpI launched my spotify account today, and I kinda went a little overboard with adding music03/31/2015 - 3:59pm
Sora-ChanCon't. Games like AC are a pain to someone like me who likes to play games in order. So when a game gets too many releases too quickly, it puts me off. Only exceptions are games that have no interconnected underlying stories like the FF games.03/31/2015 - 2:53pm
Sora-ChanWikipedia has rarely let me down on matters like this. But yeah... AC needs a break.. like two.. or three... or eight years.03/31/2015 - 2:51pm
ConsterThere's 9 already?! I think I played 1, 2, and the ones inbetween 2 and 3.03/31/2015 - 2:23pm
Sora-ChanCon't There are now Nine... of just the main entries into the series. There are 13 more in the "other games" department.03/31/2015 - 2:15pm
Sora-ChanI tried to get into AC. Was having a decent time with the first one, at which point they had already released three titles. Then a fourth came out... then a fifth... the wall kept growing before I could finish the first.03/31/2015 - 2:14pm
Daniel LewisI think ubisoft should give AC a break before it's milked to death,and i'm a big fan of the games03/31/2015 - 1:15pm
PHX Corphttp://www.polygon.com/2015/3/31/8320017/assassins-creed-chronicles-china-india-russia Assassin's Creed Chronicles is now a trilogy, goes to China, India and Russia03/31/2015 - 1:11pm
Daniel LewisThe only thing said i disagree with is the final quote on Men's experiences are seen to be universal but women are gendered,though doesn't anita say that games with male protagonists are male power fantasies,so in turn both are gendered03/31/2015 - 1:08pm
Daniel Lewisi found the video to be much better than any of the TvW series and it's about time the positive women are put in the spotlight03/31/2015 - 1:06pm
Daniel LewisSo feministfrequency released a positive female character video https://www.youtube.com/watch?v=gXmj2yJNUmQ03/31/2015 - 1:05pm
Daniel LewisI think the guy who made the direct leak said it was an april fools joke when a real one was announced03/31/2015 - 12:43pm
MaskedPixelanteNo way Nintendo would let information like that get out. Remember, they shut down a memoir about the localization of Earthbound by enforcing a 20 year old NDA on the author.03/31/2015 - 12:42pm
Andrew EisenOh, there's definitely a Nintendo Direct tomorrow, but that beat-by-beat recap is almost certainly bogus.03/31/2015 - 12:20pm
james_fudgeConster: the larger issue is that Ind. does not protect LGBTQ+ people under state law03/31/2015 - 12:11pm
PHX Corp@MP I think it is confirmed(not an April Fools joke) http://mynintendonews.com/2015/03/31/nintendo-direct-confirmed-for-wednesday-april-1st/03/31/2015 - 12:00pm
ConsterApparently Pence intends to amend SB101 so denying service isn't allowed - without explicitly protecting LGBT+ and while still allowing the many other things you can get away with now if it's motivated by your religious beliefs.03/31/2015 - 11:53am
MaskedPixelantehttp://mynintendonews.com/2015/03/30/rumour-nintendo-direct-on-april-1st/ A supposed full leak of tomorrow's Nintendo Direct, so you can all laugh and laugh about how wrong it is.03/31/2015 - 11:35am
PHX Corphttp://kotaku.com/why-a-tekken-7-character-is-being-called-a-phoney-1694724959 Why a Tekken 7 Character Is Being Called a Phoney03/31/2015 - 10:08am
Michael ChandraArgh. Anyway, I'm glad that move was made. Wonder if it counts, can he just declare it like that? 03/31/2015 - 9:27am
 

Be Heard - Contact Your Politician