Seattle Man Gets Disconnected by Comcast

July 15, 2011 -

A Wired.com report details the plight of a Seattle Washington man who no longer has access to the internet, thanks to a Comcast decision to disconnect him after he went over monthly data caps two months in a row. Andre Vrignaud, a 39-year-old gaming consultant in Seattle (and a former Microsoft technology evangelist for Xbox 360 and Xbox live), had his broadband connection cut by Comcast on Monday for using too much data. Vrignaud used more than 250 GB of data (the monthly limit) on his Comcast broadband connection two months in a row, triggering the company’s overage policy that results in a one-year long ban from the service.

While Vrignaud admits that his shared Wi-Fi (with his entire house), cloud-based data transfers, online gaming, and video streaming usage such as Pandora, YouTube, and Netflix, were at times heavy, he did not know that his upload activity was being counted by Comcast. This is important because Vrignaud was transferring large amounts of data including a massive music connection to a cloud based storage service.

Vrignaud is now looking into other connectivity options, but true broadband connections are only available from Comcast in the Seattle area, leaving him to juggle between using friends' Wi-Fi (who are Comcast customers) and  Internet cafes, until he chooses a DSL or Clearwire 4G plan for his home.

While Vrignaud is down, he's not out. He has vowed to plead his case to politicians and regulators.

"I struggle when I watch Comcast raising broadband speeds, and at same time, saying they can’t afford all this internet usage, without doing deep packet inspection and other invasive things," Vrignaud told Wired.com. "They haven’t laid new cable in 15 years. I’m pretty much a non-regulation guy, and I’d just rather let the market be competitive. But I get really frustrated in situations like this where what is truly a bad company is not being forced to improve because it doesn’t have to. I really don’t have any choices here."

For its part, Comcast says that it was justified in disconnecting Vrignaud's account because he clearly went over the standard 250GB monthly data cap as dictated in its "excessive use policy." 

"The excessive use policy we have in place exists in a few different places - in our Terms of Service and Acceptable Use Policy (LINK), which customers agree to when they sign up, as well as in numerous FAQs we have online (LINK)," Comcast Senior Director of Corporate Communications Charlie Douglas told GamePolitics. "In addition, we launched a bandwidth meter nationally for every customer so they have tools they can use to manage their data usage. You can read more about that on our Corporate blog (LINK)."

Douglas also pointed out that Vrignaud's situation is an exception, with less than 1 percent of users ever going past the data cap.

"It is extremely rare that a customer would ever hear from us," Douglas continued. "It's far less than 1% of our customer base. However, if a customer exceeds the 250 GB monthly usage threshold, then we have a process where we call the account holder's phone number of record (and we keep contacting them until we get them live on the phone). During that phone call, we inform them that they have exceeded the monthly allotment and we ask them to curb usage. We also tell them that if they exceed the threshold for a second time within six months of that phone call, then we reserve the right to suspend their account."

"The overwhelming supermajority of customers we call voluntarily curb their usage and so it becomes a non-issue," he added.

We'll leave it up to our readers to decide whether Comcast's policy is unfair and heavy-handed, or Vrignaud is simply a bandwidth hog who stayed at the trough too long and paid a heavy price.

Source: Wired

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Comments

Re: Seattle Man Gets Disconnected by Comcast

I really don't understand why they have to ban these users.  Any fool can see this is just an opportunity to sell these users a premium broadband service.  500 GB cap for an extra $30, done. 

Re: Seattle Man Gets Disconnected by Comcast

Grif said it best:  "So Comcast's logic: Customers = Tampons."

I laughed when I read that.  Then I cried because it was so true that it hurt.

- Left4Dead

Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

- Left4Dead Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

Re: Seattle Man Gets Disconnected by Comcast

"Thank you for choosing Comcast. But now that we've menstruated all over you, you are no longer needed and/or desired. Please choose another provider now."

"...Oh, wait, that's right. You can't! Gah ha ha ha ha ha!!!"

 

 

"And though we may pledge fanboy allegiances to different flags, deep down inside we all serve one master, one king. And his name... is GAMING! FOREVER MAY HE REIGN!"

http://www.examiner.com/video-games-in-atlanta/mike-chrysler

Re: Seattle Man Gets Disconnected by Comcast

An internet provider trying something like that in Sweden would surely be out of customers very quickly...

I have 100/100Mbit for 100 SEK (~$15US) per month... no caps apply.

Re: Seattle Man Gets Disconnected by Comcast

Well, this was in the United States, where ISPs are allowed ot set up a local monopoly and keep competition out, making it so you can do whatever the hell you want because your vic... er, customers have no other choice.

Re: Seattle Man Gets Disconnected by Comcast

Big corporation are the best scapegoat, it seems.

The cap was perfectly reasonable. I mean, it's 250 GB. Mine is 50 GB (including upload). I exceed a few times, but at least I only have to pay some fees. That's reasonable for a 50 GB cap. But for a 250 GB cap, this guy has no excuses.

Seriously. The company provided the service and he overused it. If you somehow HAVE to burn through 250 GB of data in a month, the fault isn't in the company.

Re: Seattle Man Gets Disconnected by Comcast

The problem still remains that he was punished for using their service.  I can see having a fine, or making him pay for a "premium service".  But to punish someone for using your service instead of seeing you as a potential "VIP customer" is just all kinds of wrong.

This is like renting a car, and instead of charging you per mile you are carjacked after driving a set amount of miles and left stranded in the middle of nowherer.

-Ultimately what will do in mankind is a person's fear of their own freedom-

Re: Seattle Man Gets Disconnected by Comcast

If you believe any sort of data cap is reasonable, you're daft. It has never been necessary to cap data usage because the people whom use more data aren't harming those that use less. Comcast admits that only 1% of their customers exceed the cap and 1% is not enough people to have a measureable effect on the network efficiency. It's a bullshit excuse to degrade the usefulness of their network so they can sell you cable TV and VoIP services rather than giving you the option to use competing services. It has nothing to do with people "using too much" and everything to do with keeping people dependent on obsolete services that have a high profit margin for them.

It's comletely stupid to try to curb your usage rather than expand capacity unless you're trying to block competition.

"If you somehow HAVE to burn through 250 GB of data in a month, the fault isn't in the company."

That's complete bullshit. There is nothing wrong with downloading large amounts of data. Data caps are like renting out an apartment and being told you can't spend more than 12 hours in it per day or you will be evicted. You're paying for the space, you should be able to use it as much as you like. This policy is designed to discourage use of competing services and has nothing to do with traffic congestion, end of story.

Most people with Comcast have their 12Mbps internet service (I used to have Comcast before I moved). That's roughly 1.5 MB per second. That provides the potential of downloading 3.7 TB if you put a serious effort into doing it. That's over 15 times the 250 GB cap. So how is it the customer's fault if they provide a service that easily exceeds what they think is "too much"?

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

Re: Seattle Man Gets Disconnected by Comcast

Long story short: It isn't that the cap is only 250 GB a month, it's that there's a cap at all. Even if they doubled or quadrupled it to 500 GB or 1 TB a month. A lot of internet fanatics feel that placing data caps is infringing on their right to information.

Data caps are kinda like putting a dog on a mile-long leash. Sure, it FEELS like enough space to most, but sooner or later, he's gonna reach the end of his rope, and a lot sooner than anyone expects.

 

"And though we may pledge fanboy allegiances to different flags, deep down inside we all serve one master, one king. And his name... is GAMING! FOREVER MAY HE REIGN!"

http://www.examiner.com/video-games-in-atlanta/mike-chrysler

Re: Seattle Man Gets Disconnected by Comcast

You missed my meaning. There's an upper limit to how much data you can download just by merit of the technology limits, but it's stupid to impose even stricter limits given the vast capacity the network provides each customer.

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

Re: Seattle Man Gets Disconnected by Comcast

Plus, as said above, if that is going to cause your network to slow down, it's a crappy network.

Re: Seattle Man Gets Disconnected by Comcast

Yeah, I got the point. I meant the comment more as an addendum than a "this is a Cliff's Notes version of what you said" thing. Sorry for the misinterpretation.

 

 

"And though we may pledge fanboy allegiances to different flags, deep down inside we all serve one master, one king. And his name... is GAMING! FOREVER MAY HE REIGN!"

http://www.examiner.com/video-games-in-atlanta/mike-chrysler

Re: Seattle Man Gets Disconnected by Comcast

I've actually read the original blog post, and he relies on the net for his work as a music industry consultant. Sounds to me like he would have ot move large amounts of data.

 

By that logic World of Warcraft should be able to operate on just that amount.

Re: Seattle Man Gets Disconnected by Comcast

Yet another example of a corporation weaseling out of providing a service their cusomter pays for.

As for the guy above preaching that the man broke his contract, whose to say he even agree to this portion? For all we know he signed up with the service and they changed the contract some time later, meaning not only did he not agree to it, he literally had no choice. Too many online services, especially providers, lobby to make sure that they can have fine print clauses that state they can change your terms without warning or notifcation, whic needs to end.

Coumpound that with the fact that as stated as of the writing of his story there are or at least were no meaningful competitors in the area, meaning he also literally had no choice.

Re: Seattle Man Gets Disconnected by Comcast

You really don't have a clue how contract law works, do you?

He paid for a service that provides 250 GB per month. He exceeded that, thus breaking the contract.

Whether the contract terms were put in place when he originally signed up or not is irrelevant. His continued use of the service is implicit acceptance of the terms. I don't like that providers can change the terms any time they feel like it, but that's the way of the world. Stop whining about government regulations then.

Put another way, let's say the speed limit on a road is 60 mph when you get your license. They then lower it to 30 mph. Would you argue that when you got your license it was 60 therefore you should still be able to go 60? That's ridiculous, but that's what you're arguing here.

 

Re: Seattle Man Gets Disconnected by Comcast

"You really don't have a clue how contract law works, do you?"

Apparently, you don't get the point.

"Put another way, let's say the speed limit on a road is 60 mph when you get your license. They then lower it to 30 mph. Would you argue that when you got your license it was 60 therefore you should still be able to go 60?"

That's a completely absurd and inapplicable analogy. A driver's license is not a service nor a contract, it is a certificate that proves you are qualified to operate motor vehicles on public roads.

If my state government lowers the speed limit from 60 to 30 for no good reason, I'd get together with my neighbors and start a petition to our reps to get that change repealed.

"His continued use of the service is implicit acceptance of the terms."

Right, that's basically the same as, "If you agree to these terms, please fart now." The bar for what is considered "acceptance" of terms has been set unjustifiably low lately and that needs to be changed.

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

Article is wrong

This article is misleading.

This is a one-year old incident. He lost his Comcast Internet access exactly one year ago. He then republished his blog post about it after the one-year ban expired. He has Internet access.

-- http://pixelantes.blogspot.com/

Re: Article is wrong

Doesn't mean it didn't happen, though.

I mean, by your logic, we shouldn't talk about how slavery was bad since it's already over.

Here are we -- and yonder yawns the universe.

Here are we -- and yonder yawns the universe.

Re: Article is wrong

Slavery? Really?

The reason why the timing is important is because policies change. Who knows how Comcast polices bandwidth overages these days.

-- http://pixelantes.blogspot.com/

Re: Article is wrong

Who knows?

Anyone with internet: http://customer.comcast.com/Pages/FAQViewer.aspx?seoid=Frequently-Asked-Questions-about-Excessive-Use#when

Here are we -- and yonder yawns the universe.

Here are we -- and yonder yawns the universe.

Re: Article is wrong

Probably the same way given a quarter chance.

Re: Seattle Man Gets Disconnected by Comcast

But but Bandwidth hogs create Jobs. He is using the internet therefore he must be supporting online business. 250 GB is a lot of Internet Business to do be supporting. He needs a price cut for his internet usage so he can create more Internet jobs. It will trickle down to everyone, he buys a new online game, buys stuff from Amazon, watching streaming content from Netflix, this man deserves a internet price cut. I dont know why Comcast is punishing a person that is supporting the internet, thus supporting Comcast. This is Corporate regulation at its finest people They are taking away our Freedoms, OUR FREEDOM. 

Re: Seattle Man Gets Disconnected by Comcast

Porn. You forgot to mention online porn.

Also, I don't see this as taking away freedom, I see it as taking away value from a product.

But just you wait. Sooner or later a provider is going to come to Seattle offering a higher or nonexistant data cap, and such is the business that puts Comcast out the door.

 

 

"And though we may pledge fanboy allegiances to different flags, deep down inside we all serve one master, one king. And his name... is GAMING! FOREVER MAY HE REIGN!"

http://www.examiner.com/video-games-in-atlanta/mike-chrysler

Re: Seattle Man Gets Disconnected by Comcast

That's actually -really- tough to do, since they'd almost certainly have to either 1) run their own cable network, or 2) use the existing infrastructure, and cut a deal with Comcast to compete with them.

 Granted, Comcast would, in fact, have to allow the competition (they don't have to like it, but legally they HAVE to. Funny world).  That doesn't mean their deal will be easy, nice, fair, or particularly easy.

Re: Seattle Man Gets Disconnected by Comcast

That is IF they can. Comcast probably has it set up so no other competition can come in.

Re: Seattle Man Gets Disconnected by Comcast

Boilermaker.

we get it, you work for Comcast.

Here are we -- and yonder yawns the universe.

Here are we -- and yonder yawns the universe.

Re: Seattle Man Gets Disconnected by Comcast

Ah, I see... I call you out on your BS and I'm a Comcast shill, is that how it works? So if I disagreed with the lady that burned herself with her own coffee, I'd work for McDonalds? If I supported the wars in the Middle East, I'd be an evil conservative lap dog? If I thought national health care was a good idea, I'd be an evil socialist lap dog? Oh I know, if I happen to like Windows 7 over Linux or Mac OS, I must be an employee of Microsoft!!

You're a moron. The guy exceeded his alotment, he's paying the price, end of story.

Re: Seattle Man Gets Disconnected by Comcast

Being as blindingly one-sided as you are, and riding the company line so hard it may have to point out on a doll in front of the jury where exactly you touched it.  That's what makes you an obvious shill.

"He had a contract" is perfectly acceptable until you start reading into the contract and realize that it's nowhere near based on common sense and is obviously only punitive towards customers because who are they going to go to afterwards?  Certainly not another company that offers the same service for the same prices. 

Comcast runs near-monopolies everywhere they operate, and instilling such measures only increases the jackassery.

Yet you obliviously try to rules lawyer the situation into a black and white debate over whether or not a contract existed, rather than the more important question of SHOULD that contract exist in that form.

Here are we -- and yonder yawns the universe.

Here are we -- and yonder yawns the universe.

Re: Seattle Man Gets Disconnected by Comcast

The allotment is bull.  Comcast needs to be called out on their fuckwittery, end of story.

-Ultimately what will do in mankind is a person's fear of their own freedom-

Re: Seattle Man Gets Disconnected by Comcast

I don't disagree! Unless the guy's usage interfered with another user's usage, he should have been allowed to do whatever. Data caps are crap. I can't see anyone here arguing for them. My problem is people railing against Comcast for not doing anything wrong after the service contract was signed. Hate Comcast all you want, I do. They wrote a contract that heavily favored them and eff the user, shame on them. The guy agreed to the contract - including the data cap, however, then exceeded it, shame on him.

Re: Seattle Man Gets Disconnected by Comcast

No one is trying to say the contract doesn't exist.  People are saying that the contract is crap.  And with there not being any alternatives in the Seattle area it puts it on the level of some kind of mafioso extortion.  They can get away with whatever they want with a lack of competition, leaving consumers with very limited rights.

-Ultimately what will do in mankind is a person's fear of their own freedom-

Re: Seattle Man Gets Disconnected by Comcast

And as I stated earlier, anybody with the smallest bit of business sense would simply charge an overage fee for exceeding the data cap, like most cell phone carriers. It's still stupid, but it's far more sensible to make more money off of someone who's using more product than to cut them off and not get any money at all.

 

 

"And though we may pledge fanboy allegiances to different flags, deep down inside we all serve one master, one king. And his name... is GAMING! FOREVER MAY HE REIGN!"

http://www.examiner.com/video-games-in-atlanta/mike-chrysler

Re: Seattle Man Gets Disconnected by Comcast

You need to remember that Comcast doesn't just provide access to content, they own NBC, which makes the content. So cutting off "hogs" and "pirates" has become their two-fold incentive now.

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

Re: Seattle Man Gets Disconnected by Comcast

It makes no sense to raise speed and at the same time curb bandwidth. They should stay in proportion to one another.

Re: Seattle Man Gets Disconnected by Comcast

That's the real stupidity of the bandwidth caps. They keep arguing about the strain on the system but that's all throughput which they keep increasing, often times without the infrastructure to support it. So in response instead of throttling the throughput which we all know they are capable of and would actually be an effective resolution to their arguments, they instead softcap the capacity.

Even a hardcap, though arguably would be more problematic that a throughput throttle would make more sense.

Re: Seattle Man Gets Disconnected by Comcast

No cap at all would make even more sense, or jsut stop whining and upgrade their infrastructure already, but I guess they enjoy using it to bully their customers too much.

Re: Seattle Man Gets Disconnected by Comcast

No cap at all would make even more sense, or jsut stop whining and upgrade their infrastructure already, but I guess they enjoy using it to bully their customers too much.

Re: Seattle Man Gets Disconnected by Comcast

Well, with a 250GB cap, your maximum speed would be 800Kbps if you want it impossible to exceed the cap.

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

Re: Seattle Man Gets Disconnected by Comcast

I saw another article on this or a similar case which surmised that ISPs are getting pretty frustrated that they, by and large, offer unlimited bandwidth to their customers while phone, cellular, and wireless data networks are all monetized by usage.

It may be a stretch to call this even tangentially related, but the whole violence and sex in video games raised the point that (at least from the Supreme Court's perspective) we have a traditional tolerance of violence but not sex--which, frankly, irks me to no end (as Blooddove puts it in a thread on GameFAQs for Saints' Row: The Third, " running nude with your dangling bits all exposed, is far worse then ramming your car into a group of pedestrians, then blowing that car up, killing the last few that some how survived the impact.").

Either way, tradition begets expectation in a lot of cases. With broadband ISPs, they sort of shot themselves in the foot from the get-go by offering unlimited usage as a way to one-up the time limits a lot of dial-up ISPs offered.

Re: Seattle Man Gets Disconnected by Comcast

The difference between sex and violence is that sex is a private matter, whereas violence is completely indiscriminate. Violence happens publicly far more than sex. I'm not saying that justifies it, but it might explain it.

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

Re: Seattle Man Gets Disconnected by Comcast

SEX is a private matter, nudity and other "sexual" bits or innudendo are the often beat down culprit over actual sex.

everything but the act is a commonplace, and hardly a private matter in most instances, nudity included (ever been to a public pool or locker room?)

and nudity is a helluva lot less deadly or "degrading" than excessive violence or pretty much anything else thats given about freely stateside.

the only reason its deemed totally innaporpriate is by the low self esteem group, and religion. They'll advocate violence anytime, but nudity... NOOO way.... thats dangerous even in private! think of the damage it could do!

Re: Seattle Man Gets Disconnected by Comcast

Ok maybe I didn't make my point as well as I could? Let's try again. People are ashamed of sex. They go to great lengths to hide the fact that they have sexual ambitions at all. People who publicly express their interest in sex are considered perverts and shunned. We make a huge effort to keep our sexuality hidden. We have a much lower threshold for shame when it comes to violence. We even idolize some forms of violence (UFC, wrestling, political conflict) Granted, we have different standards for sex depending on the context, but violence is part of who we are no matter our age or maturity. We find it more acceptable to be violent than sexual. Adults don't hold a social monopoly on violence, but sex is generally our domain. It's absurd when you think about it, but there it is. Nevertheless, it doesn't justify or excuse it, but it may explain it.

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

Re: Seattle Man Gets Disconnected by Comcast

to this i agree :)

also its only sexist when its half naked women running around, its 100% A-OK if its half naked men (or only a rear view of a man) ...

kinda one sided really.

Re: Seattle Man Gets Disconnected by Comcast

He gets banned from the service for using the service.  There is some screwed up logic in there that I'm not quite awake enough this evening to filter through.

-Ultimately what will do in mankind is a person's fear of their own freedom-

Re: Seattle Man Gets Disconnected by Comcast

No Erik, he got banned for being in breach of contract - twice. He agreed to the terms of service when he signed up for the internet connection. He knew the limits that were imposed (obviously not hard limits as he was allowed to exceed the 250GB cap and repremanded after the fact, rather than stopping all service after the 250GB) and chose to disregard them.

Re: Seattle Man Gets Disconnected by Comcast

The "breach" being using the service.  If he had just unplugged all devices, and not used the service that he was paying for he woudn't have gotten into this "problem".

-Ultimately what will do in mankind is a person's fear of their own freedom-

Re: Seattle Man Gets Disconnected by Comcast

Not only that, but if he had unplugged all his devices, and not used the service, he wouldn't have needed to pay for it in the first place.

Let's recap.

Pay for service = use service = banned = no more money from customer.

Don't pay for service = don't use service = don't get banned in the first place = no money from customer.

Sounds to me like Comcast is saying their customers are only good once.

So Comcast's logic: Customers = Tampons.

 

 

"And though we may pledge fanboy allegiances to different flags, deep down inside we all serve one master, one king. And his name... is GAMING! FOREVER MAY HE REIGN!"

http://www.examiner.com/video-games-in-atlanta/mike-chrysler

Re: Seattle Man Gets Disconnected by Comcast

I'm impressed you both can talk with your heads so far up your own butts. He didn't get banned "for using the service". He got banned for exceeding the maximum transfer amount - to which he agreed to in a legal contract. Not once, but twice. He wasn't forced to sign the contract. He could have done without the internet or gone with another - admittedly slower - provider.

How about this: don't pay your rent or mortgage for two consecutive months and see what happens. By all rights, the landlord or bank has the right to begin proceedings to have you 'banned' from the residence (i.e. evict you). Go out to eat, some place they don't offer all you can eat. Finish your meal, walk over to the dessert cart, grab two or three plates. See what happens when you get caught. And no, I'm not trying to make a case for stealing and I'm not talking about the legality of it.

I hate Comcast as much as the next guy. I switched to U-Verse as soon as it was possible and I had a great deal of fun telling the Comcast rep exactly why I was cancelling my service with them. I'm not defending them, their policies suck and their service is god awful. Good on this guy for using as much of their service as possible. But he 'got caught' and he's paying the consequences.

Re: Seattle Man Gets Disconnected by Comcast

What kind of half-cocked business bans users for using the service too much? And if he wanted internet, he had to sign the contract from Comcast, because, if you bothered to read the article, it says that Comcast is the only choice for Broadband in the Seattle area. And I'd like to see you try and justify the cost of moving to another location just to go with a different provider. So his hands were essentially tied.

Your analogy about not paying rent is awful, because the guy was paying for the service. I can't find anywhere that says he defaulted on his payments at all. And I don't know of any restaurants offhand with dessert carts, who also do not offer all-you-can-eat, so that's not much better.

I can't speak for greevar or Erik, but I'm not arguing that the guy should get off scott-free. I'm saying the concept of data caps is stupid to begin with, and if someone does go past the data cap, you charge them extra, you don't freaking ban them. That's counter-productive to making money, which is the sole purpose of businesses. I'll even go out on a limb and say the guy would be willing to pay extra for a higher or eliminated data cap.

And no matter how you sugar-coat it or try to defend it as "breaking the rules", being banned for using the service too much is STILL being banned for using the service.

 

 

"And though we may pledge fanboy allegiances to different flags, deep down inside we all serve one master, one king. And his name... is GAMING! FOREVER MAY HE REIGN!"

http://www.examiner.com/video-games-in-atlanta/mike-chrysler

Re: Seattle Man Gets Disconnected by Comcast

"Your analogy about not paying rent is awful, because the guy was paying for the service."

I can actually find a use for a housing analogy. For example:

Your landlord kicks you out for spending too much time in your apartment even though you have been keeping up with your rent. That's what Comcast is doing. To put their model into housing would be saying "You can only live in your apartment for up to 12 hours a day. Staying for longer will be considered excessive use and you will be subject to punitive action."

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

 
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james_fudgethere's some inside baseball stuff going on in this Andrew - likely some stuff we don't know10/20/2014 - 3:30pm
E. Zachary KnightGreat musical video about online trolling. https://www.youtube.com/watch?v=_nS-QeM2ne810/20/2014 - 2:46pm
Andrew EisenBut again, this whole thing is just too damn vague to form an opinion on.10/20/2014 - 2:40pm
Andrew EisenWithout the original communication, it's impossible to say if it could honestly be misconstrued as a friendly suggestion rather than an employer directive. However, it appears that subsequent emails should have cleared up any doubt.10/20/2014 - 2:40pm
Andrew EisenThose aren't the owner's words, they're Chris Dahlen's. For what it's worth, we do see an email from Gonzalez stating "you've already broken the only rule we set for you!!!!!!!"10/20/2014 - 2:38pm
Michael ChandraSo really the guy's own words strike me as "wah! How dare you disagree with me!" behaviour, which is the sort of childish attitude I am unfortunately not surprised by.10/20/2014 - 2:17pm
Michael ChandraCorrect AE, but then again the owner's own words are about "wishes", not about an order. No "we told him not to", but going against his wishes.10/20/2014 - 2:16pm
Matthew Wilsonyup. sadly that has been true for awhile.10/20/2014 - 2:10pm
james_fudgewelcome to 2014 politics. Increasingly fought online10/20/2014 - 1:54pm
E. Zachary KnightIt is honestly a shame that anyone has to publicly state they are against such vile behavior, but that is the sad life we live.10/20/2014 - 1:46pm
E. Zachary KnightDecided to publicly reiterate my opposition to harassment campaigns. http://randomtower.com/2014/10/just-stop-with-the-harassment-and-bullying-campaigns-already/10/20/2014 - 1:45pm
Andrew EisenMichael Chandra - Unless I overlooked it, we haven't seen how the directive to not talk about whatever he wasn't supposed to talk about was phrased so it’s hard to say if it could have been misconstrued as a suggestion or not.10/20/2014 - 12:35pm
Andrew EisenHey, the second to last link is the relevant one! He actually did say "let them suffer." Although, he didn't say it to the other person he was bickering with.10/20/2014 - 12:29pm
Neo_DrKefkahttps://archive.today/F14zZ https://archive.today/SxFas https://archive.today/1upoI https://archive.today/0hu7i https://archive.today/NsPUC https://archive.today/fLTQv https://archive.today/Wpz8S10/20/2014 - 11:21am
Andrew EisenNeo_DrKefka - "Attacking"? Interesting choice of words. Also interesting that you quoted something that wasn't actually said. Leaving out a relevant link, are you?10/20/2014 - 11:04am
quiknkoldugh. I want to know why the hell Mozerella Sticks are 4 dollars at my works cafeteria...are they cooked in Truffle Oil?10/20/2014 - 10:41am
Neo_DrKefkaAnti-Gamergate supporter Robert Caruso attacks female GamerGate supporter by also attacking another cause she support which is the situation happening in Syia “LET SYRIANS SUFFER” https://archive.today/F14zZ https://archive.today/Wpz8S10/20/2014 - 10:18am
Neo_DrKefkaThat is correct in an At-Will state you or the employer can part ways at any time. However Florida also has laws on the books about "Wrongful combinations against workers" http://www.flsenate.gov/Laws/Statutes/2012/448.04510/20/2014 - 10:07am
james_fudgehe'd die if he couldn't talk about Wii U :)10/20/2014 - 9:16am
Michael ChandraBy the way, I am not saying Andrew should stop talking about Wii-U. I find it quite nice. :)10/20/2014 - 8:53am
 

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