Clan Leaders Make Excellent IT Leaders

August 4, 2011 -

An interesting article in IT News, a site dedicated to IT professionals, explains why being a team leader in an MMORPG or online game such as World of Warcraft or Battlefield is a good training tool for anyone that wants a leadership role in the field. The article highlights the kind of player that is either familiar with a given mission or map, and what skills they might exhibit. For example, somebody familiar with a particular raid in World of Warcraft might exhibit such skills as leadership, collaborative problem solving, situational awareness, dynamic engagement and practical goal orientation.

The problem is that most CIO's will say that the "biggest single challenge they face is a skills gap in these areas and that IT is very bad at developing these skills." At the same time, the article posits, current IT cultures actively suppress these skills" - referring to their disdain for people who play online games. Here's an important excerpt from the article:

"In short, current IT cultures actively suppress these skills. The command and control structure is hierarchical and formally articulated. By contrast, games are meritocracies. While it may seem to those more accustomed to traditional management techniques that cultivating such an environment will lead to anarchy and chaos, the truth is that game environments are highly structured, typically have many more rules than traditional work environments and the players are encouraged to develop strategies to thrive within those rule sets.

CIOs cannot wave a magic wand over the IT department and change all the behavioral norms so that leaders can emerge dynamically and teams will become instantly productive."

The article goes on to explain how CIO's can "take advantage of the gaming phenomenon." Examples include sponsoring gaming events, sending invitations to gamers in the organizations of "strategic customers and business partners," creating a community of gamers within their own organization, and - perhaps the most important of all - CIO's should try gaming for themselves so they can better understand how virtual behavior and skills really can translate to a work environment.

You can read the entire article on IT News.


Comments

Re: Clan Leaders Make Excellent IT Leaders

That's the problem though, isn't it?

Whilst I wouldn't call myself a natural "leader", I've learnt some skills from managing guilds and leading raids in World of Warcraft, but that doesn't mean I'd go and stick that on my CV.

In theory, the idea that games can teach leadership skills is fairly sound; Guild leaders can experience just as many issues as any IT leader can, but in practice, nobody gives a shit.

Unless the people in IT also play online games, I've found that they simply consider video game players to be small fries in comparison to their pieces of papers that apparently prove they're better than you.

 
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Matthew WilsonSF have to build upwards they have natural growth limits. they can not grow outwards. ps growing outwards is terable just look at Orlando or Austin for that.04/16/2014 - 4:15pm
ZippyDSMleeIf they built upward then it would becoem like every other place making it worthless, if they don't build upward they will price people out making it worthless, what they need to do is a mix of things not just one exstreme or another.04/16/2014 - 4:00pm
Matthew Wilsonyou know the problem in SF was not the free market going wrong right? it was government distortion. by not allowing tall buildings to be build they limited supply. that is not free market.04/16/2014 - 3:48pm
ZippyDSMleeOh gaaa the free market is a lie as its currently leading them to no one living there becuse they can not afford it makign it worthless.04/16/2014 - 3:24pm
Matthew WilsonIf you have not read http://arstechnica.com/gaming/2014/04/introducing-steam-gauge-ars-reveals-steams-most-popular-games/ you should. It is a bit stats heavy, but worth the read.04/16/2014 - 2:04pm
Matthew Wilsonthe issue is when is doesn't work it can screw over millions in new york city's case. more often than not it is better to let the free market run its course without market distortion.04/16/2014 - 9:36am
NeenekoTrue, and overdone stagnation is a problem. It is a tricky balance. It does not help that when it does work, no one notices. Most people here have benifited from rent controls and not even realized it.04/16/2014 - 9:23am
ZippyDSMleehttp://www.afterdawn.com/news/article.cfm/2014/04/15/riaa_files_civil_suit_against_megaupload04/16/2014 - 8:48am
ZippyDSMleeEither way you get stagnation as people can not afford the prices they set.04/16/2014 - 8:47am
Neenekowell, specifically it helps people already living there and hurts people who want to live there instead. As for 'way more hurt', majorities generally need less legal protection. yes it hurt more people then it helped, it was written for a minority04/16/2014 - 8:30am
MaskedPixelantehttp://torrentfreak.com/square-enix-drm-boosts-profits-and-its-here-to-stay-140415/ Square proves how incredibly out of touch they are by saying that DRM is the way of the future, and is here to stay.04/16/2014 - 8:29am
james_fudgeUnwinnable Weekly Telethon playing Metal Gear http://www.twitch.tv/rainydayletsplay04/16/2014 - 8:06am
ConsterTo be fair, there's so little left of the middle class that those numbers are skewing.04/16/2014 - 7:42am
Matthew Wilsonyes it help a sub section of the poor, but hurt both the middle and upper class. in the end way more people were hurt than helped. also, it hurt most poor people as well.04/16/2014 - 12:13am
SeanBJust goes to show what I have said for years. Your ability to have sex does not qualify you for parenthood.04/15/2014 - 9:21pm
NeenekoSo "worked" vs "failed" really comes down to who you think is more important and deserving04/15/2014 - 7:04pm
NeenekoThough I am also not sure we can say NYC failed. Rent control helped the people it was intended for and is considered a failure by the people it was designed to protect them from.04/15/2014 - 7:04pm
NeenekoIf they change the rules, demand will plummet. Though yeah, rent control probably would not help much in the SF case. I doubt anything will.04/15/2014 - 1:35pm
TheSmokeyOnline gamer accused of murdering son to keep playing - http://cnews.canoe.ca/CNEWS/Crime/2014/04/15/21604921.html04/15/2014 - 11:50am
Matthew Wilsonyup, but curent city rules do not allow for that.04/15/2014 - 11:00am
 

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