Steam Gives Refunds to From Dust Customers

Customers, disgusted over Ubisoft's bait-and-switch relating to the DRM in the PC version of From Dust are authorizing Steam to give its customers refunds. The decision to give people back their money for the game came after the company flip-flopped on DRM inclusion in From Dust.

Earlier this month a company spokesperson claimed that the game would not contain any kind of DRM. Recently it was revealed upon the release that From Dust did in fact contain DRM in it. Fans, already sick of Ubisoft's "always-on" DRM scheme in other Ubisoft games were vocal in their discomfort with the company. Rock Paper Shotgun readers report that they have received emails from Steam support that say the following:

"If you don't want to wait for the patch or if you haven't played the game, per Ubisoft's request, we will issue refunds [for] this title."

It didn't help that the PC port of the XBLA title also had plenty of technical issues and some bugs that made playing the game a hassle..

Source: RPS by way of Joystiq.

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  1. 0
    MechaCrash says:

    I wonder if Ubi is ever going to consider factors like pointless delays, bad porting, and obnoxious DRM as factors for why their PC games don't do that well.

    Nah, that'd imply that they're doing something wrong. Must be pirates!

  2. 0
    GrimCW says:

    but WAIT!

    didn't this same company just recently say their DRM wasn't only effective, but well adhered to by the fanbase of these games?!

    hmmm complete turn around on 2 fronts here me thinks.

    1. saying the DRM won't be there

    2. saying the DRM was good and no one really cared about it (which is beyond an obvious lie)

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