New PSN ToS Likely Not Enforceable in the UK, Says Lawyer

September 16, 2011 -

An interactive entertainment lawyer tells GameIndustry.biz that the new wording in the PlayStation Network terms of service is geared more towards consumers in the United States and is probably not enforceable in the United Kingdom due to existing laws that prevent such contracts.

In case you've forgotten it from yesterday, here's what paragraph 15 of the PSN terms of service states:

"If you have a Dispute with any Sony Entity or any of a Sony Entity's officers, directors, employees and agents that cannot be resolved through negotiation within the time frame described in the 'Notice of Dispute' clause below.

Other than those matters listed in the Exclusions from Arbitration clause, you and the Sony Entity that you have a Dispute with agree to seek resolution of the Dispute only through arbitration of that Dispute in accordance with the terms of this Section 15, and not litigate any Dispute in court. Arbitration means that the Dispute will be resolved by a neutral arbitrator instead of in a court by a judge or jury."

Sheridans partner and interactive entertainment lawyer Alex Chapman says that - even though consumers loathe it - it makes sense for Sony to do this after all the trouble it had this year.

"Whilst this may not be popular with consumers it is really nothing more than any sensible business would do after it has learned some lessons through what must have been a very difficult experience," Chapman told GamesIndustry.biz in an exclusive statement.

"Sony is clearly balancing the risk of adverse consumer reaction against the risk of facing future class actions," he added. "Time will tell whether consumers care enough about not being able to bring a class action to give up PSN access."

While this might work in the United States the new wording, says Chapman, is likely not enforceable in the UK.

"From a legal point of view there is no certainty that this language will have any effect," Chapman continues. "The applicable law for the kind of disputes that consumers may bring will generally be governed by the country in which the consumer is resident. In the UK it is not unlikely that this would be considered unenforceable under the Unfair Contracts Terms Act. However it is probably not the UK that Sony is worried about but the USA where class actions are more common place and the system can mean that defending those actions can be so time consuming and expensive that it is more cost effective to settle even spurious claims."

Source: GI.biz


Comments

Re: New PSN ToS Likely Not Enforceable in the UK, Says Lawyer

Been hearing from some places that the same might be true in Canada. 

(To be honest, I'm still somewhat flabbergasted that it's now possible in America​.)

Re: New PSN ToS Likely Not Enforceable in the UK, Says Lawyer

The sad part is I doubt any company will make an open console again. Things might get even harder for the homebrew community on consoles next gen. I definitely would no expect any open system from Microsoft. 

Re: New PSN ToS Likely Not Enforceable in the UK, Says Lawyer

Good for the UK.  This is a pretty low blow by Sony.  The major takeaway for them from this whole hacking thing seems to be that they should do more to cover their own butts.

 
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Andrew EisenMarvel has replaced Manara on the variant covers for Thor #2 and Avengers and X-Men: AXIS #1. I hope I'm wrong but I don't think Marvel is learning the right lesson here.09/23/2014 - 6:26pm
quiknkoldI'm 7 years old, and my cousin(Also 7, maybe 8 at this time) tells me has Battletoads. its Summer Vacation. We play and play and play until finally, We won coop. Those were the days.09/23/2014 - 5:29pm
quiknkoldlets take a moment to share some gaming memories, shall we?09/23/2014 - 5:28pm
MechaTama31I buy stuff off the eshop because it gives me the convenience of a flashcart without the guilt.09/23/2014 - 5:03pm
Montewell thanks for the info Eisen; try that the next time i need something off the eshop09/23/2014 - 3:54pm
james_fudgere: MP, i've sent tech support a note - thank you :)09/23/2014 - 3:14pm
IanCNah that wasnt directed at you Andrew :)09/23/2014 - 3:00pm
Papa MidnightRe: SIEGE 2014 Keynote: oh dear...09/23/2014 - 2:44pm
MaskedPixelanteDear GP, something called "doubleverify" is causing some nasty browser issues on my end. Probably one of your ads.09/23/2014 - 2:36pm
Andrew EisenOh hell no. No, it took Nintendo a dog's age just to get to the point its competitors have been at for a while! (And it's still not there yet, in a lot of respects.)09/23/2014 - 2:26pm
IanCSame as PSN handles it, fi you are trying to say only nintendo do that.09/23/2014 - 2:23pm
Andrew EisenYou have to try to purchase something first. Pick a game, hit purchase and if your wallet doesn't have enough to cover it, you'll be given an option to "add exact funds" or something like that.09/23/2014 - 2:05pm
MonteI have seen no option for that on my 3DS; anytime i want to add funds it only gives me the option to add in denominations of $10, 20, 50 or 10009/23/2014 - 2:03pm
IanCWhat Andrew Wilson said. PSN is the same when you make a purchase over a certain price (£5 in the UK)09/23/2014 - 2:02pm
Andrew EisenNeither eShop charges sales tax either. At least in California.09/23/2014 - 2:00pm
Andrew EisenBoth Wii U and 3DS eShops allow you to add funds in the exact amount of whatever's in your shopping cart. If your game is $39.99, you can add exactly $39.99.09/23/2014 - 1:57pm
Infophile@Matthew Wilson: As I understand it, any regulations to force tax online would also set up an easy database for these stores to use, minimizing overhead.09/23/2014 - 1:30pm
MonteReally, the eshop just does next to nothing to make buying digitally advantagous for the customer. Its nice to have the game on my 3DS, but i can get more for less buying a physical copy at retail. And that's not even counting buying used09/23/2014 - 1:18pm
MonteIanC, The Eshop wallet system only lets you add funds in set denominations and the tax makes sure you no longer have round numbers so you ALWAYS loose money. A $39.99 game for instance requires you to add $50 instead of just $4009/23/2014 - 1:13pm
Matthew Wilsonbut thats just it those sites, even the small ones, sell all over the country.09/23/2014 - 11:12am
 

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