EA Opens New BioWare Facility In Ireland

September 26, 2011 -

Electronic Arts announced the launch of BioWare Ireland, a new customer service center located in Galway, Ireland. The new facility will employ about 400 employees and will focus on providing customer service to players of the upcoming MMO, Star Wars: The Old Republic. BioWare's first MMO will be released on December 20th in North America and December 22nd in Europe.

Speaking at the grand opening of the new BioWare Ireland facility alongside the Prime Minister, Dr. Ray Muzyka, EA Senior Vice President and General Manager of the BioWare Label, said “MMO launches are complex, and we are determined to set a new standard for a high quality, stable, smooth launch for our fans. Our new BioWare facility and team in Galway is critical to ensuring we deliver on that goal. We’ve got a solid base of people here already in Galway . . . we’re looking for more. From Ireland . . . from the rest of Europe to support our German and French customers . . . from all over the world. We want you to join us here at BioWare Ireland.”

Dr. Greg Zeschuk, EA Vice President and General Manager of the BioWare MMO Business Unit, added “the commitment to players never stops, from the day we ship, the BioWare team is responsible for 24/7 support of the game and every player subscribed to it.”

Muzyka said they chose Ireland for its service center because the country can provide “a steady supply of well-educated, well-trained people,” and noted that the Irish government “provided a tax and regulatory structure that allowed us to build and grow in the future.”

The new Galway location is BioWare’s affiliated studio first outside of North America. In addition to the BioWare facility in Galway, EA has a presence in Dublin, Ireland after buying PopCap.

You can check out a video of the press conference at EA.com.


 
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Craig R.Do conspiracies ever make sense? The fact that people are now having to defend themselves against nutjob websites like Breitbart.com shows how far down into the rabbit hole we've all been forcibly dragged.09/18/2014 - 7:05pm
Michael ChandraBut when the mountain obviously exists...09/18/2014 - 5:49pm
Michael ChandraMind you, if someone makes a mountain out of a molehill with a secret agenda as motive, it'd be fine.09/18/2014 - 5:48pm
Andrew EisenOkay, so I guess I'm not making sense of #notyourshield because it doesn't make any sense.09/18/2014 - 5:28pm
Andrew EisenI'd really only count three as being "death of gamer" articles and only one as arguably going a bit far with "gamers are young white dudes" stuff.09/18/2014 - 5:17pm
Andrew EisenMost are really just a look at the crap that happened the previous day when Sarkeesian's new video came out and almost all are exceedingly clear that they're talking about the specific gamers who are being obnoxious.09/18/2014 - 5:17pm
Andrew EisenKrono - Yep, I had only seen two. I looked at the 12 you sent and while I had seen a few of them, I didn't think to count them. Some aren't about gamers at all. One's just highlighting two others. One is a Gamasutra community member blog post.09/18/2014 - 5:15pm
Michael Chandrawould clearly not apply, since they weren't used as shield. It's more "hey, just because I don't agree with you doesn't mean I'm CISWASP."09/18/2014 - 5:08pm
Michael ChandraIn comparison though, the more extreme views would be fairly countered with "you don't speak for me". But the batshit crazy people tend not to even use others as the shield to defend their batshit crazy ideas and insults, so at that point #notyourshield09/18/2014 - 5:06pm
Michael ChandraWhich is of course real silly because when there are so many horrible stories and statistics too, it's utterly irrelevant whether some don't mind.09/18/2014 - 5:00pm
Michael ChandraIn this context it would be women claiming they don't see a problem with the stuff, so stop claiming women don't like it!09/18/2014 - 5:00pm
Michael Chandra"You don't speak for me. I am not your shield. You cannot use me to defend your own opinion."09/18/2014 - 4:59pm
Michael ChandraAE, if we leave aside the falsehoods some use with the term, the idea is regarding minorities and such.09/18/2014 - 4:58pm
Michael ChandraKrono did just a bit earlier in the shoutbox prh99.09/18/2014 - 4:56pm
Andrew EisenI still don't get the what #notyourshield is supposed to mean. Who is unfairly using who as a shield for what?09/18/2014 - 4:43pm
prh99Didn't said anything about #notyourshield or it's origins. Assuming your comment was directed at me.09/18/2014 - 4:28pm
prh99Leigh Alexander is right though, no one has to cater to them (trolls). I think a lot of them would likely continue playing even if scantily clad women were omitted or protagonist was female.09/18/2014 - 4:21pm
Michael ChandraSo no, normal gamers feeling attacked was not what sparked #notyourshield and only a fool would suggest otherwise.09/18/2014 - 4:21pm
Michael Chandra#NotYourShield was kickstarted by 4chan people, so don't go and make nonsense claims about that.09/18/2014 - 4:20pm
prh99those toxic individuals conduct their trolling under. It could have easily been under the Men Rights banner etc, they are just generally unpleasant and angry people who can't stand people disagreeing with them. 09/18/2014 - 4:00pm
 

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