EA Opens New BioWare Facility In Ireland

September 26, 2011 -

Electronic Arts announced the launch of BioWare Ireland, a new customer service center located in Galway, Ireland. The new facility will employ about 400 employees and will focus on providing customer service to players of the upcoming MMO, Star Wars: The Old Republic. BioWare's first MMO will be released on December 20th in North America and December 22nd in Europe.

Speaking at the grand opening of the new BioWare Ireland facility alongside the Prime Minister, Dr. Ray Muzyka, EA Senior Vice President and General Manager of the BioWare Label, said “MMO launches are complex, and we are determined to set a new standard for a high quality, stable, smooth launch for our fans. Our new BioWare facility and team in Galway is critical to ensuring we deliver on that goal. We’ve got a solid base of people here already in Galway . . . we’re looking for more. From Ireland . . . from the rest of Europe to support our German and French customers . . . from all over the world. We want you to join us here at BioWare Ireland.”

Dr. Greg Zeschuk, EA Vice President and General Manager of the BioWare MMO Business Unit, added “the commitment to players never stops, from the day we ship, the BioWare team is responsible for 24/7 support of the game and every player subscribed to it.”

Muzyka said they chose Ireland for its service center because the country can provide “a steady supply of well-educated, well-trained people,” and noted that the Irish government “provided a tax and regulatory structure that allowed us to build and grow in the future.”

The new Galway location is BioWare’s affiliated studio first outside of North America. In addition to the BioWare facility in Galway, EA has a presence in Dublin, Ireland after buying PopCap.

You can check out a video of the press conference at EA.com.


 
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Matthew Wilsongiven their past, I do not blame people for thinking they will not change. I think they will keep region locking too.09/02/2014 - 6:48pm
E. Zachary KnightMan. People have no confidence in Nintendo regarding region locking the New 3DS.09/02/2014 - 6:20pm
Andrew EisenThat doesn't mean there has to be a movie though. Having said that, I've no doubt that we will eventually get a Black Panther movie. But Stan Lee will probably learn about it around the same time you and I do.09/02/2014 - 2:34pm
MaskedPixelanteWell they have to get to him eventually. Captain America's shield didn't grow on a tree, the minerals to make it had to come from somewhere, and that somewhere is Wakanda.09/02/2014 - 2:31pm
E. Zachary KnightYes, but it has never been confirmed as in development, or even pre-production.09/02/2014 - 2:21pm
MaskedPixelanteBlack Panther's been on the short list for a while.09/02/2014 - 2:18pm
E. Zachary KnightIt is possible that Stan Lee mispoke. I don't think he knows everything Marvel movies. But it is a sweet idea if true.09/02/2014 - 2:04pm
Andrew EisenSo says Stan Lee who almost certainly wouldn't know.09/02/2014 - 2:04pm
MaskedPixelantehttp://www.cinemablend.com/new/Marvel-Black-Panther-Movie-Confirmed-By-Stan-Lee-66993.html Black Panther is apparently getting a movie. And maybe one for Black Widow, even though I think it's too late for her.09/02/2014 - 1:53pm
Cheater87Look what FINALLY came to Australia uncut! http://www.gamespot.com/articles/left-4-dead-2-gets-reclassified-in-australia/1100-6422038/09/02/2014 - 6:49am
Andrew EisenHence the "Uh, yeah. Obviously."09/02/2014 - 12:53am
SleakerI think Nintendo has proven over the last 2 years that it doesn't.09/02/2014 - 12:31am
Andrew EisenSleaker - Uh, yeah. Obviously.09/01/2014 - 8:20pm
Sleaker@AE - exclusives do not a console business make.09/01/2014 - 8:03pm
Papa MidnightI find it disappointing that, despite the presence of a snopes article and multiple articles countering it, people are still spreading a fake news story about a "SWATter" being sentenced to X (because the number seems to keep changing) years in prison.09/01/2014 - 5:08pm
Papa MidnightAnd resulting in PC gaming continuing to be held back by developer habits09/01/2014 - 5:07pm
Papa MidnightI find it disappointing that the current gen of consoles is representative of 2009-2010 in PC gaming, and will be the bar by which games are released over the next 8 years - resulting in more years of poor PC ports (if they're ever ported)09/01/2014 - 5:06pm
Andrew EisenMeanwhile, 6 of Wii U's top 12 are exclusive: Mario 3D World, Nintendo Land, Pikmin 3, Mario Kart 8, Wonderful 101, and ZombiU. (Wind Waker HD is on the list too but I didn't count it.)09/01/2014 - 4:36pm
Andrew EisenLikewise, only two of Xbox One's top 12 are exclusive: Dead Rising 3 and Ryse: Son of Rome (if you ignore a PC release later this year).09/01/2014 - 4:34pm
Andrew EisenNot to disrespect the current gen of consoles but I find it telling that of the "12 Best Games For The PS4" (per Kotaku), only two are exclusive to the system: Infamous: Second Son and Resogun.09/01/2014 - 4:30pm
 

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