Cablevision Adds Arbitration Clause to Terms of Service

Cable operator Cablevision is the latest company to add a mandatory arbitration clause to the fine print of their terms of service. Broadband Reports confirmed with Cablevision that the new TOS includes arbitration language, which the publication describes as "cookie cutter" because it prohibits users from having a jury trial or participating in a class action lawsuit against the company.

Broadband Reports also notes that users in its Cablevision forums have told them that the company began informing customers of the changes with their monthly bills. Cablevision has confirmed that the bill notification process started this month, and that the company's policies (found at this link) will be updated online later this week.

Cablevision customers have thirty days to opt out of the arbitration clause by sending an email to NOARBITRATION@CABLEVISION.COM.

Source: Broadband Reports

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