Turbine Sends Customers Warning About Recent Hack Attempt

October 18, 2011 -

Turbine Entertainment sent out an alert this morning informing subscribers of its various MMO titles that a third-party "may have attempted to access" forum accounts. While the company says that there is no indication that any accounts were modified or compromised, it is urging subscribers to change their passwords for the sake of safety and security. One of the curious things about the email is that it seems to indicate that this happened sometime before October 11. Why Turbine waited this long we do not know. From the email sent out this morning:

"Turbine is concerned that a third-party recently may have attempted to access forum account information," the email read. "There is no indication at this time that your account was modified or compromised. For your protection we suggest you change the password to a unique, hard to guess password not associated with any other sites or services. If you changed your password after October 11th, then you can disregard this message."

To change your password visit https://myaccount.turbine.com and click on “Forgot your password?" You may also click this in the game launcher (Lord of the Rings Online, D&D Online).

After following the instructions on how to recover your password, a new password will be sent to your email address on file.

If you have any trouble or have further questions, you can contact Turbine's support department at support.turbine.com.


Comments

Re: Turbine Sends Customers Warning About Recent Hack Attempt

Just got mine. Looked Phishy, but it was legit. I logged on, but there was no bad activity.

 
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