Report: Catwoman DLC Problems in Arkham City

October 20, 2011 -

What (we assume) is a small amount of gamers are experiencing some trouble with the Catwoman DLC code in the retail version of Batman Arkham City. According to complaints by some consumers in both North America and the United Kingdom, the retail box seems to be missing the code.

Gamers in North America have been complaining about missing codes since the game launched there earlier this week and now UK gamers are joining the rising chorus of complaints. Earlier today, a VideoGamer employee Tweeted that his copy of the game purchased through GameStop UK was missing the DLC code.

Both GameSpot UK and Warner Bros. declined comment - at least when it comes to problems in the UK. The company did issue the following statement earlier today regarding problems in the US and Canada:

"Since Tuesday's incredibly successful launch of Batman: Arkham City in North America, our customer support team has received a very small number of calls/emails (less than 0.5 per cent of total units sold) regarding Catwoman codes either being invalid or not included in the game packaging.

While the number of affected versions is very small, WB Games apologizes for any inconvenience this has caused and we are committed to getting these issues resolved as quickly as possible.

All who are experiencing any issues with the game are requested to contact WB Games customer service Department by calling (410) 568 - 3680 , emailing support@wbgames.com or visiting community.batmanarkhamcity.com/support. All matters will be handled promptly."

Source: Eurogamer

Posted in

Comments

Re: Report: Catwoman DLC Problems in Arkham City

That... Is way too high a number. And somehow I suspect there's theft going on.

 
Forgot your password?
Username :
Password :

Poll

What do you think about Bill Paxton taking on the film role of Jack Thompson?:

Shout box

You're not permitted to post shouts.
PHX Corphttp://www.extremetech.com/computing/203654-leaked-sony-emails-show-mpaas-opposition-to-fair-use-confirms-users-are-viewed-as-thieves Leaked Sony emails show MPAA’s opposition to fair use, confirms users are viewed as thieves04/18/2015 - 10:49am
prh99I'd happily run DBAN on all their servers and back up with a 7 pass wipe.04/18/2015 - 1:07am
Matthew Wilsonmetaphorically speaking of course04/17/2015 - 9:40pm
Matthew Wilsonhttps://soundcloud.com/totalbiscuit/brevity-is-the-soul-of-twit I agree with TB twiter is not good for anything more their links. twiter is a toxic wasteland, and I wish I can nuke it from orbit.04/17/2015 - 9:38pm
MechaCrashI can understand why Sony wants the Pokemon and Smash movie rights, but it's not hard to see why Nintendo wouldn't want to sell to them. Kinda their competitors in the console arena.04/17/2015 - 8:01pm
PHX Corp@MW We won't know until the nintendo General Shareholders meeting if the leaks(From Sony Pictures) is true or not04/17/2015 - 7:55pm
MechaCrashIn GG news: they got kicked out of Calgary Expo for getting a booth under false pretenses and disrupting panels. http://www.themarysue.com/calgary-expo-gamergate-evicted/ How long before they get thrown under the No True Scotsman bus?04/17/2015 - 7:53pm
MechaTama31EZK: Because what if I want to see that website I was looking at a while ago? Well, just keep scanning through my tabs til I see it! There's an aspect of archaeology to it, too. "Oh yeah, I was looking up how to build my own pizza oven. Good times..."04/17/2015 - 6:52pm
Matthew Wilsondo it in the art style of those trailers, and I am on board.04/17/2015 - 5:24pm
PHX Corphttp://mynintendonews.com/2015/04/17/sony-were-apparently-trying-to-get-the-rights-to-a-pokemon-and-super-smash-bros-movie/ Sony Were Apparently Trying To Get The Rights To A Pokemon And Super Smash Bros Movie04/17/2015 - 4:14pm
E. Zachary KnightCan't wait to see the new digs on Saturday.04/17/2015 - 1:41pm
Andrew EisenBy the by, I moved this week so if I dropped a comment thread or two, my apologies for leaving you hanging.04/17/2015 - 12:22pm
Andrew EisenIf I were going to buy Mortal Kombat X, I'd wait for the inevitable Game of the Year edition that includes all the DLC for an overall cheaper price.04/17/2015 - 12:22pm
PHX CorpMortal Kombat X: On Disc DLC Confirmed Read more at http://gamingbolt.com/mortal-kombat-x-on-disc-dlc-confirmed04/17/2015 - 12:17pm
james_fudgeme04/17/2015 - 8:37am
Ryan RardinWho else would like to see The Misadventures of Tron Bonne on PlayStation Classics?04/17/2015 - 2:21am
ZippyDSMleeso I can save my bookmarks and nuke it with a ree install put my bookmarks back reget all my plugins and I am good to go04/17/2015 - 2:15am
ZippyDSMleeMechaTama31: I run 70 tabs and use a suspend plugin to suspend them. i have a folder in my bookmarks that have all my pluings in it04/17/2015 - 2:14am
E. Zachary KnightOnly one question: Why?04/16/2015 - 10:16pm
MechaTama31Most of which I could probably delete the bookmark for too, if I had the inclination to wade through them.04/16/2015 - 9:16pm
 

Be Heard - Contact Your Politician