What (we assume) is a small amount of gamers are experiencing some trouble with the Catwoman DLC code in the retail version of Batman Arkham City. According to complaints by some consumers in both North America and the United Kingdom, the retail box seems to be missing the code.
Gamers in North America have been complaining about missing codes since the game launched there earlier this week and now UK gamers are joining the rising chorus of complaints. Earlier today, a VideoGamer employee Tweeted that his copy of the game purchased through GameStop UK was missing the DLC code.
Both GameSpot UK and Warner Bros. declined comment – at least when it comes to problems in the UK. The company did issue the following statement earlier today regarding problems in the US and Canada:
"Since Tuesday's incredibly successful launch of Batman: Arkham City in North America, our customer support team has received a very small number of calls/emails (less than 0.5 per cent of total units sold) regarding Catwoman codes either being invalid or not included in the game packaging.
While the number of affected versions is very small, WB Games apologizes for any inconvenience this has caused and we are committed to getting these issues resolved as quickly as possible.
All who are experiencing any issues with the game are requested to contact WB Games customer service Department by calling (410) 568 – 3680 , emailing firstname.lastname@example.org or visiting community.batmanarkhamcity.com/support. All matters will be handled promptly."