Shanghai Activist Accuses Apple of Selling Used iPhones

October 26, 2011 -

A Shanghai activist is accusing Apple's Beijing store of passing old iPhones as brand new. According to a story in the Shanghai Daily, activist Wang Hai - who is representing two citizens - filed a lawsuit against Apple in a Chinese court accusing the firm of selling refurbished iPhones. Both purchases were made at the company's store in Beijing, China.

Hai claims that two consumers each bought what they thought was a brand new iPhone in July of this year with one year warranties. When they used the serial numbers on their phone to check the warranty they found that there was only six months left on it instead of one year.

This fact, says Hai, is proof that Apple knowingly sold used phones to customers as new.

"It is a very serious discrimination to Chinese consumers, because refurbished phones are being sold at cheaper prices abroad, but the same as new ones in China," Hai told the paper.

We'll let you know how this all plays out.

Source: MCV


Comments

Re: Shanghai Activist Accuses Apple of Selling Used iPhones

Doesn't really surprise me. This isn't on Apple, but the store. A certain large electronics retailer here in the US will do the same thing, at least at locations where the store manager is willing to break a few rules and strategically neglect paperwork.

Basic process: Broken out-of-warranty items come in, owners are offered to buy a replacement because repairs will take time or be almost as much as a new item (which, between sending them back to the manufacturer or immensely inflated repair charges, is true). Anyone who accepts the new replacement offer, their item is then disassembled for parts. Two broken iPhones can easily make one working one, plus plenty of leftover parts to fix items for customers that didn't accept the replacement offer, rather than buying replacement parts.

Working items from this process like game systems, TVs, or computers are generally sold as used, but phones are special. Most buyers aren't just taking the phone in the box, they're actually having us activate it on their number and they're walking out with a functioning phone in their pocket. So a rebuilt phone can be passed off as new as long as there's no scuffs on the case. Plus, new buyers regularly leave the box behind, meaning rebuilt phones can be put in the box and then shelved as "New/Returned - Opened Package," which is a mark down, but not nearly as much as a used phone... and the parts used to fix the phones were free from broken phones.

It's basically what electronics recyclers like Gazelle.com do, but on a smaller scale.

Re: Shanghai Activist Accuses Apple of Selling Used iPhones

Ok, I almost asked what the problem with used phones is, however, it's not right to sell used as new.

Re: Shanghai Activist Accuses Apple of Selling Used iPhones

i had a similar issue with my original xbox a few years back when the DVD drive died.

they claimed my 1 year (not even counting the multiple extensions they had at the time) warranty had expired despite i'd only had the thing for about 6 months.

in the end i was about to pay up to get the bloody thing fixed, and magically they found there was an "error" and replaced the fubar drive for free.

 
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DocMelonheadOr all you wanted to see is counter proof that GamerGate is a Bigot campaign against Social Justice Studies in Video games? Either way, It's no wonder you got banned back then.08/03/2015 - 10:43pm
DocMelonheadI said that as a belief because the lie that Anita Sarkeesian is a Hack is very common among the skeptics. Also why the well do you dehumanize Total Biscuit anyways? Do you have a grudge against gamergate?08/03/2015 - 10:42pm
DocMelonheadIron Patriot, I have no proof, I got no evidence, hell the main reason I said that is because I hate your aggressiveness. All I said is that I believe that Total Biscuit regurgitate the same belief that Anita Sarkeesisan's a fraud08/03/2015 - 10:37pm
IronPatriotbenohawk, why do you believe TotalLyingBiscuit when he says he cares about ethics? If he cared about ethics, why did he LIE so much about Gamergate victims like Sarkeesian? How is his lying ETHICAL?08/03/2015 - 10:22pm
IronPatriotDocMelon, prove your claim that TotalLyingBiscuit did not make up the anti-Sarkeesian lies he told to proven harassers in Gamergate. Prove it.08/03/2015 - 10:19pm
DocMelonheadOnce you watch this in full, then you realize why Gamergate is a thing.08/03/2015 - 10:10pm
DocMelonheadSo once again, I invite you to watch this video to see what I mean: https://www.youtube.com/watch?v=6y8XgGhXkTQ&list=PLJA_jUddXvY62dhVThbeegLPpvQlR4CjF08/03/2015 - 10:09pm
benohawkThe simplest way is to look at what he's said in total, as mentioned before, he's come out against harassment, and that his past behavior suggests that he's very much in it for Ethics and not to try and drive women out of the industry08/03/2015 - 10:03pm
DocMelonheadBecause that is the exact same nutpicking that made GamerGate infamous in the first place.08/03/2015 - 10:02pm
DocMelonheadAnd even if they didn't spread misinformation on Feminist, there's someone out there that does. So with that in mind, it's best to educate people on feminism and critical thinking instead on relying on blog posts and storify on such things.08/03/2015 - 10:01pm
DocMelonheadHell, the same could be said about MundaneMatt, ThunderFoot, or IA/MM/Jim: they're all Angry Jack because of fucking denial. I get that you Despise them for what they did to Anita Sarkeesian, but Calling them demons isn't going to solve anything.08/03/2015 - 9:58pm
DocMelonheadTotal Biscuit is more like Angry Jack than a complete bigot. What he did is bad, but he's beyond someone that constantly harass others.08/03/2015 - 9:55pm
DocMelonheadA moron, not a bigot, a moron in regards to women studies. That is why he brought on to the whole SJW BS; haven't you watch the entire Angry Jack series yet?08/03/2015 - 9:53pm
IronPatriotIf you can't prove that TotalLYINGSACKOFbiscuit was only parroting lies against victims of Gamergate harassment, then what do you think of him?08/03/2015 - 9:46pm
IronPatriotSo prove that TotalLYINGSACKOFbiscuit was not also making up lies, since you stated that as a fact.08/03/2015 - 9:45pm
IronPatriotIt's would only be bad if TotalLYINGSACKOFBiscuit was making up lies?08/03/2015 - 9:44pm
DocMelonheadAlso yes, because he DIDN'T make them up: in fact, that more or less make him a moron that fell for their guise than a bigot that actively harass minorities online.08/03/2015 - 9:43pm
IronPatriotSo it's better to 'parrot" lies about victims of harassment?08/03/2015 - 9:43pm
DocMelonheadIP: 4chan no longer support GamerGate, they outright banned it. Besides, Total Biscuit parroted said lies, not making them up.08/03/2015 - 9:40pm
IronPatriotSo supporting a 4chan cult of harrassment by spreading LIES about thier victims makes him a "good" person? LOL08/03/2015 - 9:36pm
 

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