Ever since Trevor Eckhart uncovered the true nature of Carrier IQ, a program that monitors everything that's going on on a smartphone it is installed on, it has been dominating headlines. Consumers are obviously concerned about their privacy - particularly if they happened to be a customer of a company that used the software like Sprint, AT&T, and T-Mobile. While the company that makes the software insists the software is not malicious, several parties have decided to sue them for allegedly violating federal wiretap laws. Eckhart's research seems to indicate that it logs everything someone does on a smartphone that has the software installed.
That aside, the real question is how do consumers deal with Carrier IQ? PC Magazine has a great article that details how to figure out if Carrier IQ is on your phone and details several options for removing it on Android devices. Unfortunately, the only thing you can do for iOS devices is to block it on your phone.
Source: PC Mag