European Regulators Want Answers on Carrier IQ

December 6, 2011 -

Watchdog groups and governments in Europe are taking a closer look at Carrier IQ's tracking software, to make sure those mobile phone vendors and operators who use it are not violating users' privacy or the law. The Bavarian State Office for Data Protection recently sent a letter to Apple asking it how it uses Carrier IQ's software.

"The most important thing to me is that users know how their data is used, and if that isn't the case there is a problem," said Thomas Kranig, president of the Bavarian data protection office. Kranig did not comment on the letter's contents, but tells PC World that he expects an answer from Apple within about two weeks.

"Normally, Apple employees in Germany have to talk to the U.S. before they can say anything, so we have to wait," said Kranig. "Being open and up-front with customers about how their personal data is being used is fundamental to maintaining their trust. It is obviously also vital that mobile manufacturers and operators comply with the Data Protection Act," ICO said in a statement.

The U.K. Information Commissioner's Office (ICO), an independent authoritative body set up to uphold data privacy for individuals, and the BEUC, the European Consumers' Organisation, also have concerns about Carrier IQ.

ICO said that it plans to contact mobile phone operators to see who in the region is using Carrier IQ or similar software on U.K. customers' handsets and what steps are being taken to make sure that there are no "privacy implications."

The BEUC says that clear rules on consent and mandatory privacy settings have to become the standard.

"Consumers are often shocked when they discover they are being so closely tracked, so more transparency is an urgent requirement," said Monique Goyens, Director General at BEUC, via an email to PC World.

BEUC hopes that an update to E.U. laws on data protection will address these issues. In the U.S. members of Congress have asked for details on the tracking software's operation.

Apple has said that it used the software in earlier version of its iOS devices but has dropped it with the release of iOS 5 and has not collected any personal information. Samsung Electronics says that its mobile phones sold in Europe don't use Carrier IQ's software. Vodafone and Orange said that they don't use the software at all.

Source: PC World


 
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E. Zachary KnightWhat better way for the government to keep track of you than to get you to install an app that lets you insult the government.02/28/2015 - 11:03am
prh99No, but I looked it up and it's basically spyware. Their privacy policy says their apps tracks among other things your location and browsing habits via cookies.02/28/2015 - 8:20am
Ryan RardinHas anyone here heard of an app called iCitizen? It's basically Yelp for politicians.02/28/2015 - 5:16am
Andrew EisenAh, not linked in the way you (and everyone else) want and expect. That's true.02/27/2015 - 10:06pm
Matthew Wilsonthey are not linked in a way that tracks purchases though. the fact that they have to send a code for the other system shows that they are not linked in the way it counts.02/27/2015 - 9:39pm
Andrew EisenAccounts are already linked. Have been for quite a while. Also, Mario vs. Donkey Kong was announced as a cross-buy title during last January's Nintendo Direct.02/27/2015 - 9:25pm
Matthew Wilsonhttp://www.vg247.com/20…/…/27/olli-olli-3ds-wii-u-cross-buy/ I wounder if this is a sign that Nintendo may finally link accounts across the 3ds/wiiu in the near future.02/27/2015 - 9:18pm
prh99http://www.romanoriginals.co.uk/invt/70931?colour=Blue The dress does comes in white and blue but both have black lace and a sheer back top, I don't see gold or brown. 02/27/2015 - 8:54pm
ZippyDSMleeDungeons was a so bad so good game to me so I been keeping up with its sequel which will more of a Dungeon Keeper clone. As for pre order out of 7 preorders I was not burnt by 2... Add my contempt of most of modern game design.Ya I have all kinds of hurt.02/27/2015 - 8:40pm
MechaTama31I don't even want to know...02/27/2015 - 8:22pm
ZippyDSMleeFun? I can do fun…. I think LOL. Dungeons 2 is on preorder but not via steam... >> Hell I am breaking all kinds of personal butthurt rules to even THINK about pre order...02/27/2015 - 8:12pm
E. Zachary KnightHad some fun discussions about that dumb dress on Facebook. I opened the original picture in GIMP and sampled the colors and determined them to be Blue and Gold. People still say I am wrong.02/27/2015 - 7:41pm
ConsterTime for something completely different: #teamwhiteandgoldllama!02/27/2015 - 7:27pm
ZippyDSMleeAndrew Eisen: I'll try. ^^02/27/2015 - 5:40pm
ZippyDSMlee james_fudge: That’s what I been doing damnit!! *bites your leg*. LOL All but a couple posts have been written in word 2010. This has had my full attention so I’ve been able to keep some consistency up today which is nice a shame it’s still gibberish ><02/27/2015 - 5:38pm
Andrew EisenLike I said, if you want to have a discussion or get a question answered, I'm more than happy to oblige. All I ask in return is you have enough respect for everyone else to take the time to compose a readable post.02/27/2015 - 5:35pm
ZippyDSMleeI suppose it would be poor of me to say this but thank you for taking the time to reply to my questions, it does help me every now and then to discuss things and update or refine my opinion on stuff.. I do miss the forums here….02/27/2015 - 5:31pm
james_fudgeYou could run it through Word :) It's not that hard.02/27/2015 - 5:30pm
ZippyDSMleeSomething’s I can be clearer on more simple constructs making me better understood. Stack my weaknesses with complex constructs and my bad sense of humor and ya it’s a mess.. Consistent clarity is a pain in the butt for me.02/27/2015 - 5:22pm
ZippyDSMleeHave I ever held a covnersion this long that dose not have issues?02/27/2015 - 5:18pm
 

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