European Regulators Want Answers on Carrier IQ

December 6, 2011 -

Watchdog groups and governments in Europe are taking a closer look at Carrier IQ's tracking software, to make sure those mobile phone vendors and operators who use it are not violating users' privacy or the law. The Bavarian State Office for Data Protection recently sent a letter to Apple asking it how it uses Carrier IQ's software.

"The most important thing to me is that users know how their data is used, and if that isn't the case there is a problem," said Thomas Kranig, president of the Bavarian data protection office. Kranig did not comment on the letter's contents, but tells PC World that he expects an answer from Apple within about two weeks.

"Normally, Apple employees in Germany have to talk to the U.S. before they can say anything, so we have to wait," said Kranig. "Being open and up-front with customers about how their personal data is being used is fundamental to maintaining their trust. It is obviously also vital that mobile manufacturers and operators comply with the Data Protection Act," ICO said in a statement.

The U.K. Information Commissioner's Office (ICO), an independent authoritative body set up to uphold data privacy for individuals, and the BEUC, the European Consumers' Organisation, also have concerns about Carrier IQ.

ICO said that it plans to contact mobile phone operators to see who in the region is using Carrier IQ or similar software on U.K. customers' handsets and what steps are being taken to make sure that there are no "privacy implications."

The BEUC says that clear rules on consent and mandatory privacy settings have to become the standard.

"Consumers are often shocked when they discover they are being so closely tracked, so more transparency is an urgent requirement," said Monique Goyens, Director General at BEUC, via an email to PC World.

BEUC hopes that an update to E.U. laws on data protection will address these issues. In the U.S. members of Congress have asked for details on the tracking software's operation.

Apple has said that it used the software in earlier version of its iOS devices but has dropped it with the release of iOS 5 and has not collected any personal information. Samsung Electronics says that its mobile phones sold in Europe don't use Carrier IQ's software. Vodafone and Orange said that they don't use the software at all.

Source: PC World


 
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ZippyDSMleeI dunno I'd go to see it, seems liek dumb fun, better than half assed serious stuff that has so many holes large enough to drive mac trucks through(coughinterstellercouch).07/30/2015 - 10:58am
Andrew EisenGoth - Wait, you went to see Pixels just to spite Chipman?07/30/2015 - 10:49am
MechaCrashYou can see Pixels, which requires you to be a moron to enjoy it, or you can actually spend that time and money watching something actually good. Gosh, what a choice.07/30/2015 - 10:49am
benohawkHot damn, I'm sold. Why see something you can enjoy on multiple levels when you can nap through half the film and still get it all?07/30/2015 - 10:17am
james_fudgeSo what people are saying is PIXELS is a great movie to see if your are comatose.07/30/2015 - 9:47am
ZippyDSMleePixels is something to shut your brain off with and just try and enjoy. The rest of films not so much. LOL07/30/2015 - 8:49am
MechaTama31Child of Light looks interesting, but not "I'm willing to put Uplay on my PC" interesting.07/30/2015 - 7:51am
MattsworknameOn the subject of movies and video games, if you haven't seen it and your a street fighter fan, run down a copy fo Street fighter assassins fist. Its the best video game movie made, and its by a small studio07/30/2015 - 5:37am
Goth_SkunkSee, i didn't enjoy the Transformers films, but I don't really know why. I watched them for the sake of watching them, but I doubt I'd ever have a craving to watch them again. With Pixels, I would.07/30/2015 - 5:12am
Sora-ChanOn topics of movies in general: I usually find the argument of "shut down your brain and enjoy the movie" argument to be annoying. It was something that I was told to do when it came to the transformer movies from Bay, and it irked me when people said it.07/30/2015 - 5:03am
Goth_SkunkI did. And I didn't care much for it, but it was the reason I went and saw the film. The entire thing can be summed up in one sentence: "I didn't like it! If you pay to watch this movie, you're a big smelly poopy-head!"07/30/2015 - 4:56am
MattsworknameI think everyone here has Crono, we just don't agree with him or how he handles himself or his reviews, but thats us07/30/2015 - 4:55am
CronosonicThere are far worse problems Moviebob pointed out about Pixels than it not being 'serious'. Did you even /watch/ his review?07/30/2015 - 4:35am
MattsworknameAlso, newbusters verison. http://newsbusters.org/blogs/nb/tom-blumer/2015/07/29/venezuela-orders-food-producers-divert-output-empty-state-stores07/30/2015 - 4:25am
MattsworknameNot game related, but wow, Were are all those people who sand the praises of venezula now http://hosted.ap.org/dynamic/stories/L/LT_VENEZUELA_FOOD_SHORTAGES?SITE=AP&SECTION=HOME&TEMPLATE=DEFAULT07/30/2015 - 4:25am
Goth_Skunk... is one you can acknowledge, then you'll enjoy it.If you CAN'T acknowledge such a mindset, then you must be MovieBob. Welcome to GP. :^)07/30/2015 - 4:13am
Goth_SkunkIf you watch Pixels expecting it to be Film Of The Year, or if you expect a Best Actor performance from Adam Sandler, then yes, you will be disappointed. If the idea that a film can simply be fun and entertaining without needing to be serious...07/30/2015 - 4:12am
MattsworknameIm kinda torn goth, on one hand , the effects look cool, but im not sold on sandler as the star07/30/2015 - 3:54am
Goth_SkunkBut did the film specfically take elements of Space Invaders and dedicate scenes and acts to it? No, they didn't.07/30/2015 - 3:49am
Goth_SkunkThe whole film is kinda centered around a Space Invaders theory.07/30/2015 - 3:49am
 

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