Square Enix Hacked

December 13, 2011 -

Here we go again.

Square Enix put out a press release this afternoon stating that it had “reason to believe that unknown parties may have gained unauthorized access” to a server related to its Square Enix Members service offered in North America and Japan.  In response, the company temporarily suspended operation of the free service as of last night.

“We sincerely apologize for any inconvenience caused by the temporary suspension of the SQUARE ENIX MEMBERS service,” reads the press release. “We take data security extremely seriously and we regret any inconvenience this may have caused our customers and fans. We appreciate your patience and support at this time.”

The company says that while some personal information may have been accessed, credit card information is not stored on the server in question so members can breathe a little easier.

Square Enix estimates that the suspension will continue for a few days while it investigates the incident.  Updates will be posted on the Square Enix Members page.

Source: examiner.com

-Reporting from San Diego, GamePolitics Contributing Editor Andrew Eisen


Comments

Re: Square Enix Hacked

You get what you pay for?  Just kidding.  Any service is susceptible if the underlying software was written poorly.  Even the best-written software doesn't always get updated right away when problems are found - and there are zero-day exploits that you just can't defend against.

Businesses also have to deal with what I call "internal mischief", which ranges from lightweight pranks to data destruction implanted into the software should the person get fired.

- Left4Dead Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

Re: Square Enix Hacked

Part of me wonders if this is courtesy of the PSN hacks.  Didn't Squeenix use SOE for delivering online games?

Re: Square Enix Hacked

As someone who has played both SOE and S-E MMOs, I can safely say that the answer is "no".

Re: Square Enix Hacked

Offically Playonline's customer service here is SOE they just call themselves Playonline or Square when they answer the phone. A lot of companies out source other providers for service. For example I used to work for a company and this other company sold Product B which is the same product we sold but since they gather their old clients and pay us a contract we pretty much use our services and when their customers called in we just answered if we worked for this company but in reality we are just contracted to provide their customers service.

For example SEARS used to own this company (So the company I worked for was a major company) eventually and we got too big but we still have membership services for our customers through SEARS however SEARS contracts us to to provide them service in the name of SEARS though we have not been apart of SEARS since the early 90s

Re: Square Enix Hacked

Also to add it doesn't matter the service a service can get hacked. The PSN is the best service out there. You get the same quality if not more for free. And their Playstation Plus program which I used to be a naysayer till I tried it has saved me hundreds of dollars.. I paid 15 dollars for it for a couple of months. When RE4 and RE:CV came out I payed what I would of paid outright with paying the membership fee and the discounts for the games pretty much evened everything out like I didn't even pay a fee but then I got more in return with add on content discounted and free games its highly worth it.

Not to mention it downloads updates for games and even uploads my saved data when I am not home and then turns itself back off.

The Playstation 3 is an amazing device I can use 3rd party software like bluetooths and keyboards for the PS and I don't have to pay some uber expensive crap. Same with the HDD I got 900 GIGs on mine and it was easy to instal

The PS just had a hectic start and sadly they advertised Linex which they took away from us which pissed people off.

 
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Andrew EisenKrono - Many of the people pushing gender issues aren't nice people? I'm sure not everyone's a sweatheart but so far, everyone I've seen with such a critique had absolutely nothing to back them up.09/19/2014 - 10:46am
InfophileI think there's a qualitative difference between a site and a hashtag though. GP can ban anyone from commenting, so they can have the image they want. But anyone can use any hashtag and try to poison it. Granted, that hasn't happened to the other one yet09/19/2014 - 10:13am
E. Zachary KnightKrono, your comparison to GP does not work. We do not need to get rid of GP, because no one associates GP with trolls and abuse. The same can't be said for gamergate.09/19/2014 - 10:09am
Krono@Michael You don't remember the "other hashtag" because no one actually uses it. We're talking 836,983 uses of #gamergate over it's lifetime, and 8,119 for the "alternative". 47,129 uses on the 18th vs 41. With #notyourshield at 140,133 uses & 5,209 uses09/19/2014 - 9:48am
Kronoresearch it. Changing tags to get away from trolls would be like wiping GamePolitics and restarting under a new name to get away from people calling Jack Thompson a filthy names in the comments section.09/19/2014 - 9:35am
Sleaker@quiknkold - seems like all that page is is a bunch of random developer opinions and rumors that we're supposedto do what with?09/19/2014 - 9:31am
Kronoas an opportunity to push back against them. It's one of the things muddling the issue. @conster A new hashtag would do nothing to improve anything. Trolls will simply follow to the new hashtag, and it will confuse the issue for anyone attempting to09/19/2014 - 9:25am
Krono@Andrew aaah. Yes, I'm sure there's some of that. Part of the problem is many of the people pushing gender issues are not very nice people. Basically the latest incarnation of moralists we've seen in the past couple decades. Naturually some will take this09/19/2014 - 9:23am
quiknkoldhttp://www.nichegamer.net/2014/09/real-gamedevs-sound-off-regarding-the-gamergate-controversy/09/19/2014 - 8:35am
MaskedPixelanteMeanwhile, in news that actually DOES matter, Scotland voted "NO" to Scottish independance.09/19/2014 - 8:20am
ConsterSeriously? "We shouldn't make a new hashtag - it's better to associate ourselves with psychos than to decrease our visibility"?09/19/2014 - 7:54am
Michael ChandraI forget what it is exactly, but there already is another hashtag that some use, exactly to separate themselves from the abusive behaviour. So don't bother lying to me.09/19/2014 - 7:06am
quiknkold2 to 3 or more09/19/2014 - 6:53am
quiknkoldMichael Chandra : I'll say this. The only reason they havent used another hashtag is because it would look like a form of dividing the arguement. Using another Hashtag has come up, and they feel like if they made a new hashtag, it'll split the debate from09/19/2014 - 6:53am
Michael ChandraYou want a debate? Build a wall between you and the poisoned well. Make clear you despise it, despise the behaviour. Then get into the other issues you are troubled with, and don't say a single word again about the poisoned well.09/19/2014 - 3:46am
Michael ChandraAnd someone claiming #notyourshield was to be taken serious, when chatlogs show they wanted it going to hide even more harassment behind? Yeah, not buying a word you're saying. You poisoned your own well.09/19/2014 - 3:45am
Michael Chandraallegedly fired over giving a game a mediocre review and the company threatened to pull ads? Sorry but I ain't buying this.09/19/2014 - 3:45am
Michael ChandraBut people arguing this is horrible and just about ethics, even though there's very little support that journalistic integrity was actually violated here, while they never spoke up when a journalist was09/19/2014 - 3:43am
Michael ChandraIf people start with condemning the way GamersGate was used as a misdirection, then use a better hashtag, that would work in convincing me they mean it.09/19/2014 - 3:43am
Andrew EisenOoo, this one came down to the wire! https://www.kickstarter.com/projects/749082525/nefarious09/19/2014 - 1:03am
 

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