Square Enix Hacked

December 13, 2011 -

Here we go again.

Square Enix put out a press release this afternoon stating that it had “reason to believe that unknown parties may have gained unauthorized access” to a server related to its Square Enix Members service offered in North America and Japan.  In response, the company temporarily suspended operation of the free service as of last night.

“We sincerely apologize for any inconvenience caused by the temporary suspension of the SQUARE ENIX MEMBERS service,” reads the press release. “We take data security extremely seriously and we regret any inconvenience this may have caused our customers and fans. We appreciate your patience and support at this time.”

The company says that while some personal information may have been accessed, credit card information is not stored on the server in question so members can breathe a little easier.

Square Enix estimates that the suspension will continue for a few days while it investigates the incident.  Updates will be posted on the Square Enix Members page.

Source: examiner.com

-Reporting from San Diego, GamePolitics Contributing Editor Andrew Eisen


Comments

Re: Square Enix Hacked

You get what you pay for?  Just kidding.  Any service is susceptible if the underlying software was written poorly.  Even the best-written software doesn't always get updated right away when problems are found - and there are zero-day exploits that you just can't defend against.

Businesses also have to deal with what I call "internal mischief", which ranges from lightweight pranks to data destruction implanted into the software should the person get fired.

- Left4Dead Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

Re: Square Enix Hacked

Part of me wonders if this is courtesy of the PSN hacks.  Didn't Squeenix use SOE for delivering online games?

Re: Square Enix Hacked

As someone who has played both SOE and S-E MMOs, I can safely say that the answer is "no".

Re: Square Enix Hacked

Offically Playonline's customer service here is SOE they just call themselves Playonline or Square when they answer the phone. A lot of companies out source other providers for service. For example I used to work for a company and this other company sold Product B which is the same product we sold but since they gather their old clients and pay us a contract we pretty much use our services and when their customers called in we just answered if we worked for this company but in reality we are just contracted to provide their customers service.

For example SEARS used to own this company (So the company I worked for was a major company) eventually and we got too big but we still have membership services for our customers through SEARS however SEARS contracts us to to provide them service in the name of SEARS though we have not been apart of SEARS since the early 90s

Re: Square Enix Hacked

Also to add it doesn't matter the service a service can get hacked. The PSN is the best service out there. You get the same quality if not more for free. And their Playstation Plus program which I used to be a naysayer till I tried it has saved me hundreds of dollars.. I paid 15 dollars for it for a couple of months. When RE4 and RE:CV came out I payed what I would of paid outright with paying the membership fee and the discounts for the games pretty much evened everything out like I didn't even pay a fee but then I got more in return with add on content discounted and free games its highly worth it.

Not to mention it downloads updates for games and even uploads my saved data when I am not home and then turns itself back off.

The Playstation 3 is an amazing device I can use 3rd party software like bluetooths and keyboards for the PS and I don't have to pay some uber expensive crap. Same with the HDD I got 900 GIGs on mine and it was easy to instal

The PS just had a hectic start and sadly they advertised Linex which they took away from us which pissed people off.

 
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Andrew EisenSleaker - Uh, yeah. Obviously.09/01/2014 - 8:20pm
Sleaker@AE - exclusives do not a console business make.09/01/2014 - 8:03pm
Papa MidnightI find it disappointing that, despite the presence of a snopes article and multiple articles countering it, people are still spreading a fake news story about a "SWATter" being sentenced to X (because the number seems to keep changing) years in prison.09/01/2014 - 5:08pm
Papa MidnightAnd resulting in PC gaming continuing to be held back by developer habits09/01/2014 - 5:07pm
Papa MidnightI find it disappointing that the current gen of consoles is representative of 2009-2010 in PC gaming, and will be the bar by which games are released over the next 8 years - resulting in more years of poor PC ports (if they're ever ported)09/01/2014 - 5:06pm
Andrew EisenMeanwhile, 6 of Wii U's top 12 are exclusive: Mario 3D World, Nintendo Land, Pikmin 3, Mario Kart 8, Wonderful 101, and ZombiU. (Wind Waker HD is on the list too but I didn't count it.)09/01/2014 - 4:36pm
Andrew EisenLikewise, only two of Xbox One's top 12 are exclusive: Dead Rising 3 and Ryse: Son of Rome (if you ignore a PC release later this year).09/01/2014 - 4:34pm
Andrew EisenNot to disrespect the current gen of consoles but I find it telling that of the "12 Best Games For The PS4" (per Kotaku), only two are exclusive to the system: Infamous: Second Son and Resogun.09/01/2014 - 4:30pm
MaskedPixelantehttp://www.joystiq.com/2014/09/01/beyond-two-souls-ps4-trophies-emerge-directors-cut-reported/ MMM MMM, nothing quire like reheated last gen games to make you appreciate the 400 bucks you spent on a new console.09/01/2014 - 4:24pm
Andrew EisenThat's actually a super depressing thought, that a bunch of retweeters are taking that pic as an illustration of the actual issue instead of an example of a complete misunderstanding of it.09/01/2014 - 4:20pm
Andrew EisenObviously, the picture was created by someone who doesn't understand what the issue actually is (or, possibly, someone trying to satire said misunderstanding).09/01/2014 - 4:10pm
Papa MidnightPeople fear and attack what they do not understand.09/01/2014 - 4:04pm
Papa MidnightWell, let's not forget. Someone held their hand in a peace sign a few weeks ago and people started claiming it was a gang sign. Or a police chief displayed the hand signal of their fraternity and was accused of the same.09/01/2014 - 4:04pm
SleakerEither people don't understand that what the picture is saying is true, or the picture was created out of a misunderstanding of what sexism is.09/01/2014 - 3:52pm
Sleaker@AE ok yah that's where the kind of confusion I'm getting. Your tweet can be taken to mean two different things.09/01/2014 - 3:51pm
Andrew EisenSleaker - No. No, not even remotely. The pic attached to my tweet was not made by me; it's not a statement I'm making. It's an illustration of the complete misunderstanding of the issue my tweet is referring to.09/01/2014 - 3:13pm
Papa MidnightIn other news, Netflix states why it paid Comcast: http://money.cnn.com/2014/08/29/technology/netflix-comcast/index.html?hpt=hp_t209/01/2014 - 3:10pm
Papa MidnightAndrew Eisen: Sites like Tumblr make things seem much bigger than they are. A vocal extreme minority start complaining and things go as they do.09/01/2014 - 3:09pm
SleakerAre you trying saying that specific costumes are sexist simply by being included in the game?09/01/2014 - 3:03pm
Andrew EisenSleaker - Seems completely cut and dry to me (of course, I wrote it so that's not surprising). What about it do you find confusing?09/01/2014 - 2:25pm
 

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