Square Enix Hacked

December 13, 2011 -

Here we go again.

Square Enix put out a press release this afternoon stating that it had “reason to believe that unknown parties may have gained unauthorized access” to a server related to its Square Enix Members service offered in North America and Japan.  In response, the company temporarily suspended operation of the free service as of last night.

“We sincerely apologize for any inconvenience caused by the temporary suspension of the SQUARE ENIX MEMBERS service,” reads the press release. “We take data security extremely seriously and we regret any inconvenience this may have caused our customers and fans. We appreciate your patience and support at this time.”

The company says that while some personal information may have been accessed, credit card information is not stored on the server in question so members can breathe a little easier.

Square Enix estimates that the suspension will continue for a few days while it investigates the incident.  Updates will be posted on the Square Enix Members page.

Source: examiner.com

-Reporting from San Diego, GamePolitics Contributing Editor Andrew Eisen


Comments

Re: Square Enix Hacked

You get what you pay for?  Just kidding.  Any service is susceptible if the underlying software was written poorly.  Even the best-written software doesn't always get updated right away when problems are found - and there are zero-day exploits that you just can't defend against.

Businesses also have to deal with what I call "internal mischief", which ranges from lightweight pranks to data destruction implanted into the software should the person get fired.

- Left4Dead Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

Re: Square Enix Hacked

Part of me wonders if this is courtesy of the PSN hacks.  Didn't Squeenix use SOE for delivering online games?

Re: Square Enix Hacked

As someone who has played both SOE and S-E MMOs, I can safely say that the answer is "no".

Re: Square Enix Hacked

Offically Playonline's customer service here is SOE they just call themselves Playonline or Square when they answer the phone. A lot of companies out source other providers for service. For example I used to work for a company and this other company sold Product B which is the same product we sold but since they gather their old clients and pay us a contract we pretty much use our services and when their customers called in we just answered if we worked for this company but in reality we are just contracted to provide their customers service.

For example SEARS used to own this company (So the company I worked for was a major company) eventually and we got too big but we still have membership services for our customers through SEARS however SEARS contracts us to to provide them service in the name of SEARS though we have not been apart of SEARS since the early 90s

Re: Square Enix Hacked

Also to add it doesn't matter the service a service can get hacked. The PSN is the best service out there. You get the same quality if not more for free. And their Playstation Plus program which I used to be a naysayer till I tried it has saved me hundreds of dollars.. I paid 15 dollars for it for a couple of months. When RE4 and RE:CV came out I payed what I would of paid outright with paying the membership fee and the discounts for the games pretty much evened everything out like I didn't even pay a fee but then I got more in return with add on content discounted and free games its highly worth it.

Not to mention it downloads updates for games and even uploads my saved data when I am not home and then turns itself back off.

The Playstation 3 is an amazing device I can use 3rd party software like bluetooths and keyboards for the PS and I don't have to pay some uber expensive crap. Same with the HDD I got 900 GIGs on mine and it was easy to instal

The PS just had a hectic start and sadly they advertised Linex which they took away from us which pissed people off.

 
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MaskedPixelantehttp://www.wesh.com/news/man-shot-5-times-by-police-to-face-judge-on-firstdegree-murder-charge/28368490 And cops wonder why no one likes them.10/02/2014 - 12:42pm
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Sleaker@Papa Midnight - Requesting ads get pulled from a site due to not agreeing with their message is not censorship. Funding and voicing your opinion are two completely separate topics. It's completely reasonable for people to voice their10/02/2014 - 12:35pm
Papa MidnightSame here, prh99.10/02/2014 - 12:31pm
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Andrew EisenI have a confession to make: I didn't really care for Half-Life.10/02/2014 - 12:27pm
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NeenekoI keep forgetting we even have forums.10/02/2014 - 11:48am
ZippyDSMleeA shame we can't have good convos in the forums, seems to me its time to nuke and restart fresh on them.10/02/2014 - 11:45am
Papa MidnightOh, no problem! Just wanted to let you know that it's what we're discussing. By all means, join in!10/02/2014 - 11:36am
E. Zachary KnightNeeneko, No problem. In juicy conversations, key points of discussion get pushed off quickly.10/02/2014 - 11:36am
NeenekoA rather scary censorship. I have known too many people and small companies destroyed by such pressure, so this unnerves me at a pretty personal level.10/02/2014 - 11:36am
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Papa MidnightTo a point stated earlier, it very much is a form of indirect censorship. Rather than engage in rhetoric and debate, one side has instead chosen to cut-off opposing viewpoints at the knees and silence them via destroying their means of income.10/02/2014 - 11:28am
Papa MidnightNeeneko: the topic of Intel's dropping of Gamasutra is indeed part of this very ongoing conversation.10/02/2014 - 11:26am
NeenekoThis can't be good... http://games.slashdot.org/story/14/10/02/1558213/intel-drops-gamasutra-sponsorship-over-controversial-editorials10/02/2014 - 11:25am
Andrew EisenAnd there's also the consideration that the fact that a former IGN editor was one of the people who worked on the game's localization may be unknown (although in this specific case, probably not. Drakes been very visible at events IGN covers).10/02/2014 - 11:24am
Papa MidnightAlso, let's face it: people seem to believe that a conflict of interest can yield only positive coverage. Who is to say that Audrey Drake did not leave on bad terms with IGN (with several bridges burned in their wake)? That could yield negative coverage.10/02/2014 - 11:23am
 

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