SWTOR Pre-Order Customers Get Two-Day Grace Period

December 16, 2011 -

For those of you still waiting to get into Star Wars: The Old Republic - a privilege you earned by pre-ordering the game, we might add - BioWare offers some good news: they are offering a two-day grace period for Star Wars: The Old Republic customers. The move is meant to reward fans who pre-ordered but have yet to get early access to the game. They are concerned about getting it in time for the December 20 launch of the game. This two-day grace period means that if you pre-ordered and are in the Early Game Access program, you will have 48 hours from the launch to enter your product registration code.

BioWare is telling customers to register their product code as soon as possible to ensure a seamless entry into the game, a smooth experience on the account website and to collect any special gifts and items you are entitled to based on the version of the game you purchased.

"We understand that for some, your copy of the game may still arrive on or after 22nd December," BioWare bosses Dr. Ray Muzyka and Dr. Greg Zeschuk said on the SWTOR forum. "Unfortunately, we cannot extend the grace period any further. We suggest you contact your retailer to discuss shipping options, if this is a concern."

An EA executive added: "We know this has been an issue for some of you, and we apologize for the concerns. We're looking forward to welcoming all of you to the official launch of Star Wars: The Old Republic!"

The 30 day game time included with the MMORPG is not affected by the grace period, which means that you won't use it until after those two days of free-play have passed.

Source: Eurogamer


Comments

Re: SWTOR Pre-Order Customers Get Two-Day Grace Period

"The move is meant to reward fans who pre-ordered but have yet to get early access to the game"

That's not even close to right. The grace period is for people who ordered a physical copy and it may not be showing up on their doorstep on launch day. In order to keep playing, from Early Access through launch day, you have to register your copy's actual key on your account. Otherwise you would have lost access, and now they've extended that by a couple days to give a little leeway. Anyone who ordered a digital copy already has their key, and there's no excuse for them to have not registered it already.

Might want to actually read those articles you copy/paste from in the future.

Re: SWTOR Pre-Order Customers Get Two-Day Grace Period

Anybody who pre-ordered up to December 15th got it by Friday, which originally the second day of early access. They need to stop complaining. It was done by "first come, first served" And it worked out well.

Yes, I am a liberal. I also believe in a strong military, less government, and the right to bear arms. 

Re: SWTOR Pre-Order Customers Get Two-Day Grace Period

My understanding was if you pre-ordered, you could get in UP TO 5 days early, based on when you pre-ordered.  Some people even got in 7 days early.  And my understanding is the 2-day grace period is for people who pre-ordered and their game might not arrive on Launch day.  Some retailers are shipping early so it arrives on the 20th, whereas some won't be shipping until the 20th.  The grace period is for those in the latter group.

Re: SWTOR Pre-Order Customers Get Two-Day Grace Period

Pretty much, looking at SWTOR's forums, the people complaining are people who pre-ordered a week ago expecting the same early time as people who preordered months ago and can't understand what "up to 5 days" means.

 
Forgot your password?
Username :
Password :

Poll

Will the FCC preempt state laws that limit municipal broadband services?:

Shout box

You're not permitted to post shouts.
Andrew EisenPlus, with Nintendo carrying the Wii U almost all by itself, it could help plug one of the unfortunately inevitable release schedule gaps.08/01/2014 - 3:23pm
Andrew EisenAn HD re-release would be cool though. It's a great game (and quite the looker, especially when up-rezzed) and more people should play it (the game had a limited release at a time when the Wii was all but dead an buried).08/01/2014 - 3:21pm
E. Zachary KnightSo no, people are not going to need to play the Wii game to undstand or enjoy the Wii U game.08/01/2014 - 1:27pm
E. Zachary KnightFrom what I understand, the two games have as much to do with eachother as Final Fantasy and Final Fantasy 2.08/01/2014 - 1:26pm
MaskedPixelanteIt's my secret hope that Nintendo announces Xenoblade HD to be released in the leadup to Xenoblade Chronicles X, or at least a mass market version of the first game so that people aren't going into this one blind.08/01/2014 - 12:40pm
PHX CorpI'm going to do a test stream later today, if anyone is intrested07/31/2014 - 2:40pm
Andrew EisenYes, I'm such a big Nintendo dork that I read Nintendo's quarterly financial reports.07/31/2014 - 2:09pm
Andrew EisenCool tidbit - Mario Kart 8 sales account for more than half of total Wii U software sales for the last quarter even though it was only available for the last third.07/31/2014 - 2:09pm
Andrew EisenStill a pretty cool promotion. Unfortunately for me, I'm not interested in purchasing Mario Kart 8 and I already owned or didn't want any of the free games on offer.07/31/2014 - 1:43pm
Andrew EisenInteresting that EU had 10 games to choose from while North America only had four.07/31/2014 - 1:41pm
MaskedPixelanteIt certainly worked, I probably would never have bought Mario Kart 8 if it didn't come with a free copy of Wind Waker HD.07/31/2014 - 1:14pm
Andrew EisenI imagine will see similar promotions like "Buy Mario Kart 8 get a download code for one of these specific games" but almost certainly not for all of its (however you would define) biggest releases.07/31/2014 - 11:24am
MaskedPixelanteI wonder if Nintendo is going to be doing "buy one get one free" promos for all their biggest releases going forward.07/31/2014 - 10:48am
MaskedPixelantehttp://www.mcvuk.com/news/read/special-report-retail-revolt-over-pc-code-strippers/013614007/31/2014 - 8:27am
ZippyDSMleeWouldn't they be able to afford and get done in a timely manner a general gba emluator for the 3DS? It seems to me if they want to make money off sales they need to do it.07/31/2014 - 7:25am
Sora-ChanAmbassador program, that's what I was looking for. Anyway the other games that have been made no longer exclusive to the early adopters got updates in their software. It'll only be a matter of time more than likely for the GBA to get the same treatment.07/31/2014 - 5:35am
Sora-ChanI might be naming it incorrectly when I say "founder" i mean the program for earlier adopters.07/31/2014 - 5:34am
Sora-Chanthe 3DS's GBA emulator was a rush job due to the founder program. No other GBA titles have been released on the 3DS yet. If/When they do get around to it, they'll more than likely update the emulation software.07/31/2014 - 5:32am
Zenemulator...it's not just a slap job that makes "some" work..they do it for each which is why they work so well. I would rather have the quality over just a slap job.07/30/2014 - 5:48pm
ZenMatthew there is a difference between "worked" and "accurate". You play the Nintendo VC titles they play as damn close to the original as possible. The PSP would just run them as best they could, issues and all. And Masked...EACH VC title has their own07/30/2014 - 5:48pm
 

Be Heard - Contact Your Politician