SWTOR Pre-Order Customers Get Two-Day Grace Period

December 16, 2011 -

For those of you still waiting to get into Star Wars: The Old Republic - a privilege you earned by pre-ordering the game, we might add - BioWare offers some good news: they are offering a two-day grace period for Star Wars: The Old Republic customers. The move is meant to reward fans who pre-ordered but have yet to get early access to the game. They are concerned about getting it in time for the December 20 launch of the game. This two-day grace period means that if you pre-ordered and are in the Early Game Access program, you will have 48 hours from the launch to enter your product registration code.

BioWare is telling customers to register their product code as soon as possible to ensure a seamless entry into the game, a smooth experience on the account website and to collect any special gifts and items you are entitled to based on the version of the game you purchased.

"We understand that for some, your copy of the game may still arrive on or after 22nd December," BioWare bosses Dr. Ray Muzyka and Dr. Greg Zeschuk said on the SWTOR forum. "Unfortunately, we cannot extend the grace period any further. We suggest you contact your retailer to discuss shipping options, if this is a concern."

An EA executive added: "We know this has been an issue for some of you, and we apologize for the concerns. We're looking forward to welcoming all of you to the official launch of Star Wars: The Old Republic!"

The 30 day game time included with the MMORPG is not affected by the grace period, which means that you won't use it until after those two days of free-play have passed.

Source: Eurogamer


Comments

Re: SWTOR Pre-Order Customers Get Two-Day Grace Period

"The move is meant to reward fans who pre-ordered but have yet to get early access to the game"

That's not even close to right. The grace period is for people who ordered a physical copy and it may not be showing up on their doorstep on launch day. In order to keep playing, from Early Access through launch day, you have to register your copy's actual key on your account. Otherwise you would have lost access, and now they've extended that by a couple days to give a little leeway. Anyone who ordered a digital copy already has their key, and there's no excuse for them to have not registered it already.

Might want to actually read those articles you copy/paste from in the future.

Re: SWTOR Pre-Order Customers Get Two-Day Grace Period

Anybody who pre-ordered up to December 15th got it by Friday, which originally the second day of early access. They need to stop complaining. It was done by "first come, first served" And it worked out well.

Yes, I am a liberal. I also believe in a strong military, less government, and the right to bear arms. 

Re: SWTOR Pre-Order Customers Get Two-Day Grace Period

My understanding was if you pre-ordered, you could get in UP TO 5 days early, based on when you pre-ordered.  Some people even got in 7 days early.  And my understanding is the 2-day grace period is for people who pre-ordered and their game might not arrive on Launch day.  Some retailers are shipping early so it arrives on the 20th, whereas some won't be shipping until the 20th.  The grace period is for those in the latter group.

Re: SWTOR Pre-Order Customers Get Two-Day Grace Period

Pretty much, looking at SWTOR's forums, the people complaining are people who pre-ordered a week ago expecting the same early time as people who preordered months ago and can't understand what "up to 5 days" means.

 
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Michael ChandraYou want a debate? Build a wall between you and the poisoned well. Make clear you despise it, despise the behaviour. Then get into the other issues you are troubled with, and don't say a single word again about the poisoned well.09/19/2014 - 3:46am
Michael ChandraAnd someone claiming #notyourshield was to be taken serious, when chatlogs show they wanted it going to hide even more harassment behind? Yeah, not buying a word you're saying. You poisoned your own well.09/19/2014 - 3:45am
Michael Chandraallegedly fired over giving a game a mediocre review and the company threatened to pull ads? Sorry but I ain't buying this.09/19/2014 - 3:45am
Michael ChandraBut people arguing this is horrible and just about ethics, even though there's very little support that journalistic integrity was actually violated here, while they never spoke up when a journalist was09/19/2014 - 3:43am
Michael ChandraIf people start with condemning the way GamersGate was used as a misdirection, then use a better hashtag, that would work in convincing me they mean it.09/19/2014 - 3:43am
Andrew EisenOoo, this one came down to the wire! https://www.kickstarter.com/projects/749082525/nefarious09/19/2014 - 1:03am
Andrew EisenI don't doubt that many are truly interested in journalistic integrity. The problem I'm often seeing is they seem to have no idea how or where to talk about it.09/18/2014 - 11:46pm
Andrew EisenDidn't word that well. Busy at work. I've seen people claim that GamerGate is solely about ethics and transparency in games journalism and then go on to show that what they're really after is silencing those who talk about gender issues in games.09/18/2014 - 11:45pm
Kronodebate. Becaus apparently people who only post on Reddit are supposed to police twitter before they're allowed to question anything about the people involved.09/18/2014 - 10:40pm
KronoI highly doubt many, if any are using journalistic integrity as a cover for harassment. The people harassing are essentially trolls. They aren't interested in subtle. More often it's othe other way around. People use "but X is being harassed" to shut down09/18/2014 - 10:38pm
Andrew EisenAnd exacerbating everything is the fact that all the cries of ethics violations have been obnoxious and easily proven false.09/18/2014 - 8:59pm
Andrew EisenProblem is, I would imagine, the sheer number of people who are using journalistic integrity as a cover for their harassing actions or only bringing it up on the false pretense of journalistic integrity.09/18/2014 - 8:47pm
Andrew EisenHaving said that, I can certainly see how one would be frustrated if they truly just wanted to talk about journalistic integrity and someone said they were one of the people harassing Sarkeesian, Quinn and others (though I've seen no examples of that).09/18/2014 - 8:44pm
KronoThat's been the common refrain, that talk of journalism ethics is just an excuse to harass people.09/18/2014 - 8:44pm
KronoLines like "like a partial compromise with the howling trolls who’ve latched onto ‘ethics’ as the latest flag in their onslaught against evolution and inclusion." are taring everyone questioning the ethics as a harasser.09/18/2014 - 8:43pm
Andrew EisenKrono - Except, none of the articles were talking about gamers complaining about journalist ethics, let alone called them white male misogynists. They were talking about the gamers who were harassing others.09/18/2014 - 8:36pm
Kronomakes plenty of sense. It's rather hard to dismiss someone as a white guy running a sock puppet when they've posted proof they're a woman, or black, or another minority.09/18/2014 - 8:32pm
Kronothat any critics of journalists were white guys that hated women, and could be dismissed as such. It seems to have helped some. It's kind of difficult to maintain the white guy narrative in the face of a bunch of women and non-white guys. So the tag09/18/2014 - 8:32pm
Kronothat, someone vented on a #gamergate 4chan thread about being dismissed like that. The suggestion they got in return was to organize their own hashtag in response, with #NotYourShield being suggested. Thus the tag came into use to combat the undercurrent09/18/2014 - 8:32pm
Kronomuch more general problem. And while several of the articles were fairly tame, they spured a bunch of people to dismiss any critics of the journalism involved as misogynistic men. Usually with insults aimed at the geek stereotype. After about a week of09/18/2014 - 8:32pm
 

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