Report: Microsoft Ignored Video Playback Issues in Dashboard Update

December 19, 2011 -

According to a Digital Factory investigation, the new dashboard update that was supposed to turn the Xbox 360 into a savvy media-friendly device suffers from one serious problem: reduced video playback quality. What's more, Microsoft reportedly knew about it and covered it up, says this C&VG report. Apparently the update forces video content to run at "limited range RGB levels," which results in washed out colors. Black looks gray post-update, according to C&VG.

Those who beta tested the update prior to its launch flagged the issue so that Microsoft was aware of it, but according to that Digital Factory investigation, Microsoft ignored the issue, deleted all threads referring to the problem, and sent testers the following generic message:

"Thanks for the feedback! Though we will not be able to incorporate your feedback into this release we will save it for consideration in future releases. Thanks for using the new Xbox Update and please keep up the feedback!"

Microsoft has not publicly commented on this story, but we'll let you know if they do.

Source: C&VG


Comments

Re: Report: Microsoft Ignored Video Playback Issues in ...

MS has been closing and deleting other threads critical of the latest update as well.

Re: Report: Microsoft Ignored Video Playback Issues in ...

Maybe Microsoft excusing me of owing money way after I canceled Xbox Live Gold led me to no play it for 6 months and then two months ago selling my Kinect and 360 all together but this made me feel like I did the right thing.

I had six systems RRoD me and I waited awhile to get the PS3. Big mistake.

I use my own Bluetooth and keyboard for the PS3. I installed a terabyte HDD from a laptop to the PS3. Online is free but their discount program does more than Gold Ever does because PSN free allows me to do what Xbox Gold can.

 

I get more for my buck with the PS3 that is for sure.

I am done with Microsoft forget Windows 8 as well

 
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Michael ChandraIf your employee respectfully disagrees with your advice, that's not a fireable offense. If they ignore your order, THEN you have the right to be pissed.10/20/2014 - 6:49am
Michael ChandraI... Don't get one thing. If you do not want your employee to do X, why do you tell them it's advice or a wish? Give them a damn order.10/20/2014 - 6:48am
james_fudgeA leak that had me worried about being swatted by Lizard Squad.10/20/2014 - 6:03am
james_fudgeIt should be noted that the author leaked the GJP group names online10/20/2014 - 6:03am
MechaTama31I mean, of the groups being bullied here, which of the two would you refer to collectively as "nerds"?10/19/2014 - 11:30pm
MechaTama31But that's the thing, it doesn't sound to me like he is advocating bullying, it sounds like he is accusing the SJWs of bullying the "nerds", who I can only assume refers to the GGers.10/19/2014 - 11:21pm
Andrew EisenInteresting read. Unfortunately, too vague to form an opinion on but at least now I know what faefrost was talking about in James' editorial.10/19/2014 - 10:39pm
Neo_DrKefkaBreaking GameJournoPros organized a blacklist of former Destructoid writer Allistar Pinsof for investigating fraud in IndieGoGo campaign http://blogjob.com/oneangrygamer/2014/10/gamergate-destructoid-corruption-and-ruined-careers/10/19/2014 - 8:57pm
Neo_DrKefkaOnly good thing I seen come out of the Biddle incident was the fact a professional fighter offered to give 10k to an anti bullying charity for a round in the ring with Biddle.10/19/2014 - 7:49pm
Neo_DrKefkaEven after all the interviews she is still on twitter making fun of people with disabilities (Autism) yet she is a part of the crowd that is on the so called right side of history...10/19/2014 - 7:48pm
Neo_DrKefkaWhich #GameGate supports are constantly being harassed and bullied. Brianna Wu who I told everyone she was trolling GamerGate weeks ago with her passive aggressive threats was looking for that crazy person in the crowd.10/19/2014 - 7:47pm
Neo_DrKefkaI believe the problem #GamerGate has with Sam Biddle is he is apart of this blogging group that in a way hates or detests its readers. Also being apart of the crowd that claims its on the right side of history isn't helping when he is advocating bullying10/19/2014 - 7:45pm
MechaTama31Of course, I'm looking at these tweets in isolation, I don't know a thing about the guy.10/19/2014 - 7:06pm
MechaTama31If anything, the sarcastic implication seems to be that the SJW crowd is bringing back the bullying of nerds. But it's the GGers who are out for his blood? I'm lost...10/19/2014 - 7:01pm
MechaTama31I don't really get this Sam Biddle thing. The reaction to his tweets seems to be taking them at face value, but... they're tongue in cheek. Right?10/19/2014 - 7:00pm
Andrew EisenI have it. The problem, so far as I can tell, is neither of them allow me to overlay my webcam feed or text links to my Extra-Life fundraising page.10/19/2014 - 4:08pm
quiknkoldand yes, its free10/19/2014 - 4:05pm
quiknkoldshould grab Hauppauge capture. has mic support and can upload directly to youtube10/19/2014 - 4:05pm
Andrew EisenThe former.10/19/2014 - 4:00pm
quiknkoldwas it StreamEez, or the StreamEez feature in Hauppauge Capture? cause I know Capture has alot more support from the devs.10/19/2014 - 3:54pm
 

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