Sony Faces Class Action for PSN Terms of Service Changes

December 20, 2011 -

In September Sony updated the PlayStation Network's terms of service to include a new clause removing the ability for customers (who were more than likely upset over the major security breach that happened earlier in the year) to file future class action lawsuits. Users who accepted the new TOS had to agree to individual arbitration instead of a lawsuit if they had a grievance against Sony. Since users had to agree to the new TOS in order to sign in to PSN, many simply agreed and moved on. Some opted out via mail, but most simply weren't concerned about the changes enough to make the effort.

One person has decided that he deserves his day in court over these changes, and has filed a class action lawsuit. The class in this case represents those who had purchased a PS3 prior to the changes in the TOS. The Northern Californian man who filed the lawsuit alleges that Sony has engaged in unfair business practices by taking away a service users expected to have when they bought the console. The suit further alleges that in adding these new clauses, Sony tried to hide the information deep within a form viewable only on the PS3 - previous user agreements were available online.

Sony has not responded publicly to this story, but chances are that they would have no comment because of the pending litigation. We'll continue to follow this story as it develops.

The last class action lawsuit agianst Sony, which focused on the removal of OtherOS from the PS3, was thrown out by a district court judge who called the company's action "bad business" but not illegal.

Source: GameSpot by way of IndustryGamers


Comments

Re: Sony Faces Class Action for PSN Terms of Service Changes

It's companies like Sony that make me wish we had "SADFART" laws in the US.

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

 
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ConsterSleaker: if you think there's only been "a handful of" incidents, you have your head stuck *somewhere* - I'm assuming it's sand.09/20/2014 - 5:38am
prh99Most of it's agitprop clickbait anyway.09/20/2014 - 5:27am
prh99A good reason to stop reading reguardless of view pointhttp://www.theguardian.com/media/2013/apr/12/news-is-bad-rolf-dobelli.09/20/2014 - 5:22am
Andrew EisenWell this is unique! A musical critique of the Factual Feminist's "Are Video Games Sexist?" video. https://www.youtube.com/watch?v=-K4s7cV4Us409/20/2014 - 2:41am
Andrew EisenSome locked threads. Some let them be. So, no, I'm not seeing a problem here. No corruption. No collusion. No ethical problem with privately discussing ethics.09/20/2014 - 12:48am
Andrew EisenAnd still, in the end, Tito made up his own mind on how to handle his site. All 150 or so members went off to handle their own sites in their own ways. Some talked about it. Some didn't. Some changed disclosure policies. Some didn't.09/20/2014 - 12:40am
Andrew EisenThere were two comments other than Kochera and Tito's. One pointed out the Escapist Code of Conduct, another comment was in support of Tito.09/20/2014 - 12:40am
Andrew EisenKochera privately expressed his disagreement on how Tito decided to do something. No, I don't consider that crossing a line nor do I consider the exchange an example of the group pressuring him.09/20/2014 - 12:36am
Kronotechnical reasons. Anyways, I need to get to sleep as well.09/20/2014 - 12:29am
KronoAnd he wasn't the only one pushing Tito to censor the thread. If Tito had bowed to peer pressure, we likely wouldn't have gotten this http://goo.gl/vKiYtR which grew out of that thread. Said thread also lasted until a new one needed to be made for09/20/2014 - 12:28am
Krono@Andrew So it's an example of Kuchera crossing the line from reporter to advocate. And an example of the group pressuring for censorship.09/20/2014 - 12:21am
E. Zachary KnightAnyway, I am off to bed. I will probably wake up to all of this being knocked off the shout box.09/20/2014 - 12:20am
E. Zachary KnightKrono, that is the type of reading too much into things that bugs me. Ben did no such thing. Greg had the last word in that part of the exchange. The rest was about how to approach the story and Quinn.09/20/2014 - 12:19am
Andrew EisenSo?09/20/2014 - 12:13am
KronoExcept that the forum thread wasn't harassment, and Kuchera continued to push for the thread's removal after Tito made it clear he didn't consider it harassment.09/20/2014 - 12:12am
Andrew EisenPersonally, I see nothing wrong with someone offering their opinion or the other person making up their own mind on how to run their site.09/20/2014 - 12:06am
E. Zachary KnightKrono, I read nothing of the sort in that email chain. I read Ben giving advice on what to do when a forum thread is used to harass someone and spread falshoods about them and others.09/20/2014 - 12:05am
KronoThat's exactly what Ben Kuchera was doing to Greg Tito.09/19/2014 - 11:58pm
Krono@EZK So you see nothing wrong with one journalist pressuring a journalist from a different organization to not only not run a story, but to censor a civil discussion already taking place?09/19/2014 - 11:56pm
E. Zachary KnightI write for a number of blogs and talk to people who write similar blogs all the time for tips and advice. I see nothing wrong with that.09/19/2014 - 11:50pm
 

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