Trion Worlds Hacked, Customers Warned

December 23, 2011 -

Trion Worlds, makers of the MMO Rift Online, has been hacked according to an email it sent out to subscribers last night. The company said in the letter that unknown intruders gained access to a Trio Worlds account database that contained personal user information and credit card data.

While hackers gained access to the database, the company said that they have no evidence full credit card information was taken, though it sounds like they also don't know what information - if any - was compromised. The full letter to subscribers can be found below, but the short story is that, if you have a Trion Worlds account you will need to change your password.

If you are one of those people that tends to use the same usernames and passwords for multiple services on the Internet you will definitely want to change your password as soon as possible. Trion also recommends that you watch your credit card accounts carefully for irregularities:

Dear [NAME REDACTED], We recently discovered that unauthorized intruders gained access to a Trion Worlds account database. The database in question contained information including user names, encrypted passwords, dates of birth, email addresses, billing addresses, and the first and last four digits and expiration dates of customer credit cards.

There is no evidence, and we have no reason to believe, that full credit card information was accessed or compromised in any way. We have already taken further action to strengthen our systems, even as we, with external security experts, continue to research the extent of the unauthorized access.

You will notice on your next log in to our website that you will be required to change your password, and existing Mobile Authenticator users will also need to reconnect their Authenticator. When you log in, you will be prompted to provide a new password, security questions and answers, and be given the option to connect your account to our Mobile Authenticator to enhance your account’s security.

If you have used your username and password for other accounts, especially financial accounts or accounts with personal information, we suggest you change your passwords on those accounts as well. We recommend that you carefully review your statements, account activity, and credit reports to help protect the security of those accounts. If you need information on how to obtain your credit report or believe any such accounts have been breached, please visit www.trionworlds.com/AccountNotification for more information.

You should have continued, uninterrupted access to RIFT, and we do not anticipate any disruptions to your playing time.

Nevertheless, if you own the RIFT game, you will be granted three (3) days of complimentary RIFT game time once you update your password and security questions.

Additionally, once you update your account and set a new password, your account will be granted a Moneybags’ Purse, which increases your looted coin by 10%, even if you have not yet purchased RIFT.

Please log in to https://rift.trionworlds.com (and we recommend that you copy and paste this link into your browser to access the site) to update your password, security questions and Authenticator.

We apologize for any inconvenience this may have caused you. If you have further questions, please visit our website, www.trionworlds.com/AccountNotificationFAQ.

- The Trion Worlds Team

 
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Andrew EisenNo problem. No idea what a mobo is but it's easy to overlook stuff in the Shout box.04/27/2015 - 4:18pm
ZippyDSMleeAndrew Eisen:Ah sorry, last 2-4 days I been dealing with a dead mobo then my new laptop came in trying to get it up to date and stuff transferred over....blag04/27/2015 - 4:16pm
Andrew EisenAlready linked about 10 shouts ago.04/27/2015 - 4:00pm
ZippyDSMleehttp://www.polygon.com/2015/4/27/8503893/konami-delists-itself-from-new-york-stock-exchange This just in Konami and Capcom merge so they can ignore more IP's.04/27/2015 - 3:50pm
E. Zachary KnightNot really. I think people are overly critical of other game projects. Delays should be expected and shouldn't be considered a major failing and worthy of the crap they get.04/27/2015 - 3:09pm
Matthew WilsonI agree that Double Fine gets off way too easy compared to others.04/27/2015 - 2:40pm
PHX Corphttps://twitter.com/Nibellion/status/592762131264733185/photo/1 a Transcript reguarding the Situation at Konami has been found(CEO Went Nuts over mobile and wanted kojima removed from the company)04/27/2015 - 2:25pm
E. Zachary KnightMatthew, delaying games has been amassive point of contention for games that raised a fraction of what Double Fine did.04/27/2015 - 2:14pm
Matthew Wilsonand yes they went way way over budget from what I read.04/27/2015 - 12:33pm
Matthew Wilson@AE if they cancaled it there would be massive outrage, but people tend to be ok with a delayed game.04/27/2015 - 12:32pm
IvresseBleh, can't edit shout on my phone :-/04/27/2015 - 12:32pm
Andrew EisenHell, the Kickstarter itself raised WAY more than DF was asking but I saw no accusations of impropriety.04/27/2015 - 12:31pm
Andrew EisenA little over three years later (two and a half years after the estimated delivery date), the Double Fine Adventure Kickstarter finally delivered the game. Oddly, I never saw anyone accuse Double Fine of scamming or conning anyone.04/27/2015 - 12:30pm
Ivresse@PHX Corp: Not only that, but Konami have just delisted themselves from the NYSE:http://polygon.com/e/826793404/27/2015 - 12:28pm
Matthew Wilsonwhile I felt bad for everyone outside the US who wanted to watch the HOTS finals, the fact it was on espn 2 in prime time is a major major step forward for video games.04/27/2015 - 12:14pm
james_fudgeThanks Papa!04/27/2015 - 10:43am
PHX Corphttp://kotaku.com/its-official-silent-hills-is-cancelled-1700379816# It's Official: Silent Hills Is Cancelled04/27/2015 - 9:48am
Papa MidnightI also hope that legislation holds the individual(s) who initiated the action is criminally liable for any and all harm that may come to persons involved (whether it be the cops or the victim(s)), as well as any property damaged suffered by any party.04/27/2015 - 8:16am
Papa MidnightJames: Small typographical error in the article for the NY Congressman's legislation: earlier is misspelled as "earlkier" (context: "Chuck Schumer (D) earlkier this month.")04/27/2015 - 8:14am
Matthew WilsonUC berkeley won, and they 3 years of free tuition for winning.04/26/2015 - 11:26pm
 

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