AT&T Changes Throttling Policy Amid Customer Complaints

If you are an AT&T mobile customer with an unlimited data plan, then you know the painful truth about throttling. AT&T has been throttling – or slowing down – customers who have an unlimited plan and have hit a certain milestone amount of data usage. Customers using as little as 2 – 3 GB have had their connections slowed down to a point they considered unusable despite what AT&T has claimed.

The good news is that AT&T said today users with unlimited HSPA+ plans will have to reach 3GB of data, while 4G LTE unlimited plans will have to hit 5GB of data usage before they'll experience the joys of having their connections throttled. These changes came about because of strong pushback from angry customers.

Before AT&T updated its throttling policy, customers complained that throttled download speeds were often unusable.

While this is good news for unlimited customers, it's just another reason why the FCC should have put more restrictions on mobile carriers when it introduced its net neutrality rules. Because the agency didn't users with unlimited plans are stuck with some pretty horrible restrictions.

Source: TechRadar, Image Credit: Shutterstock

Tweet about this on TwitterShare on FacebookShare on Google+Share on RedditEmail this to someone

Comments are closed.