In the first few days after launch, Guild Wars 2 developer ArenaNet has had to ban a number of accounts for not following the rules related to offensive game names. That policy is laid out here in the "Guild Wars 2 Naming Policy" document, but some users apparently didn't get the memo and found themselves banned.
Now ArenaNet has decided to explain to the community why the bans occurred and why they were right to do it. Posting on a Reddit thread, an ArenaNet representative explained that it felt obligated to explain its account suspension policy to those who have been banned and why it was justified in doing so. The company also said that the number of bans was very small.
The majority of the bans were for users using character names that were offensive or for using inappropriate language during chat.
"When an account is blocked for a chat offense, the account is given a three-day suspension," the developer said in the post. "When an account is blocked for an offensive name, the player is required to rename the character name and, in most cases, the account is also given a three-day suspension."
The ArenaNet representative also pushed back against players who claimed that they were suspended for using a harmless sounding name:
"In a few posts on Reddit and on fan forums, players have claimed they were suspended for using a harmless-sounding character name, when in fact they were suspended for a different and truly offensive character name on their account. Others claimed that they were not told why they were suspended, but the game does give a message that states the reason for the suspension. In every case we have double-checked, the action taken on the account was appropriate."
If anything the story should serve as a cautionary tale for anyone thinking of using the wrong kind of language either in the game or when they name their characters…