After undertaking an internal investigation, Website hosting service GoDaddy refutes a report yesterday that individuals from hacking collective Anonymous had something to do with an outage.
CEO Scott Wagner claims that the downtime was "not caused by external influences," but by "internal network events." Anonymous member Own3r claimed responsibility for the outage yesterday via Twitter.
A full statement from GoDaddy’s interim CEO Scott Wagner follows:
Yesterday, GoDaddy.com and many of our customers experienced intermittent service outages starting shortly after 10 a.m. PDT. Service was fully restored by 4 p.m. PDT.
The service outage was not caused by external influences. It was not a “hack” and it was not a denial of service attack (DDoS). We have determined the service outage was due to a series of internal network events that corrupted router data tables. Once the issues were identified, we took corrective actions to restore services for our customers and GoDaddy.com. We have implemented measures to prevent this from occurring again.
At no time was any customer data at risk or were any of our systems compromised.
Throughout our history, we have provided 99.999% uptime in our DNS infrastructure. This is the level our customers expect from us and the level we expect of ourselves. We have let our customers down and we know it.
We take our business and our customers’ businesses very seriously. We apologize to our customers for these events and thank them for their patience.
The last time GoDaddy was in the news was for its support of SOPA. That supports ultimately cost the web hosting services thousands of customers…